PROJECT ENVIRONMENTS

through a knowledge lens

Judy Payne, Hemdean Consulting

The knowledge purpose of projects

• To combine diverse skills and knowledge

• To create a way for the knowledge of single or

multiple organisations to be accessed and

transformed

KM in practice is largely about creating the right

environment and relationships for this to happen

Knowledge environments

use existing

knowledge

create new

knowledge

autonomy

diversity

fairness

growth

order

control

standardisation

efficiency

Working relationships

relationship

type

state of trust motivating

force

outlook behaviour potential

outcomes

collaborative highly invested for the good of

the whole

synergy responsible breakthrough

innovation

co-operative transaction

oriented

for successful

project

outcomes

win-win willing preconceived

success

competitive reluctant or

cautious

to look good win within

rules

shrewd compromise

adversarial distrust not to lose win at any cost cut-throat unpredictable

Types of project

know what, don’t know how

don’t know what, don’t know how

know what,

know how

don’t know what,

know how

GOALS unknown known

ME

TH

OD

S

unkn

own

know

n

Types of project

product development

QUEST

research and organisational

change

FOG

engineering

PAINTING BY NUMBERS

systems development

MOVIE

GOALS unknown known

ME

TH

OD

S

unkn

own

know

n

Types of project

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how

Project management approach

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how

mission definition

teambuilding

refinement of objectives

milestones

(completion of lifecycle stages)

milestones

(components of product)

activity-based planning

Knowledge management approach

How might understanding knowledge

environments and working relationships help us

increase the chance of success and reduce the

chance of failure?

Knowledge environments

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how order

control

standardisation

efficiency

autonomy

diversity

fairness

growth

The other dimension?

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how

Working relationships

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how

high trust

for the good of the whole

synergy

responsible behaviour

breakthrough innovation

diminishing chances

of success?

Working relationships

know what, don’t know

how

don’t know what, don’t know how

know what, know how

don’t know what, know

how

high trust

for the good of the whole

synergy

responsible behaviour

breakthrough innovation

diminishing chances

of success?

high trust

for the good of the whole

synergy

responsible behaviour

breakthrough innovation

Knowledge management approach

Collaborate

Co-operate

Compete

autonomy

diversity

fairness

growth

order

control

standardisation

efficiency

This presentation was delivered

at an APM event

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