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Data Management ServicesData Management Services
Contact: 416-548-4237Tamara Parris, President - HRCSJohn Wolfe, President – GBCSImage by © Lightscapes Photography, Inc./CORBIS
Collaboration is a fundamental principal of how we do business.
At Parris, Wolfe & Associates, we recognize that our clients look for products and services built around their unique needs, provided by professionals.
Our Business Principals
• SPSS Data Processing• Word / Excel Cross-tabulations• Qualitative & Quantitative Analysis of Data • Verbatim
– Cleaning– Coding– Analysis
• Client Ready Reports– Formats:
• Word processing• PowerPoint• Excel• PDF
Data Management Services
4
Quantitative ResearchReporting
Data Management
5
From Field to Presentation
SPSS
Raw Data
Our professionals take your raw data files…
CrossTabulation
and deliver a Client ready report / presentation
TextReport
Power Point
6
Processing: Bringing Order to the Data
SPSS Processing
Final Cross-TabulationsRaw Data
7Power Point Presentation
17
Percentage75
61
56
47
35
30
25
21
8
21
35
37
37
6
10
52
10
10
3
6
17
52
54
16
Data Management Services
Administrative SupportServices
Human Resource Recruitment
Risk Management
Team Building Workshops
Cost of Conflict Assessments
Organizational CulturalDevelopment
Employee Loyalty andSatisfaction Audits
Outsource Third-Party Internally Developed Solution Do Not Use Solutionn = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
Q5. Indicate how your organization manages the following solutions;
Corporate Business Management – cont’d
Processing: Data PresentationsFinal Cross-Tabulations Text Reports
8
VerbatimsVerbatim
code
Data Management Services 1
A service to manage our data needs 1
Services that create code list for open end questions 1
A company that can make reports of our survey data 1
Administrative Support Services 2
A service that provides market research assistance 2
Temporary research assistant 2
Employee Loyalty and Satisfaction Audits 3
Surveys that find out how happy or unhappy staff are 3
Risk Management Service 4
A service that can identify weak business areas 4
Service that can figure out what is wrong with company 4
Q5. What various services do you use the most? Open ended;
Verbatim Cleaning & Coding
List Codes
Data Management Services 1
Administrative Support Services 2
Employee Loyalty and Satisfaction Audits 3
Risk Management 4
Coded verbatims have enabled our clients to:
• Organize categorical data
• Track concepts and trends
• Quickly identify the most mentioned ideas / insights
Quantitative Research Reporting
Chart Examples
10
Percentage
-5
-15
-28
-40
-35
-66
-70
-25
75
62
42
47
56
33
20
69
Data ManagementServices
Administrative SupportServices
Human ResourceRecruitment
Risk Management
Team Building Workshops
Cost of ConflictAssessments
Organizational CulturalDevelopment
Employee Loyalty andSatisfaction Audits
Not Likely (0-2) Likely(8-10)Ratings
Purchasing Third Party ServicesQ1. Indicate which services your organization is likely to outsource to a third-party provider to help manage products
and/or services. Select all that apply…
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
11
Increase Awareness: Financial Cost of ConflictQ2. Would you support an effort by a provider to raise awareness, amongst your Executive Team and general staff,
of the financial cost of conflict on your organizations “Bottom Line”?
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
12
Percentage
8
5
11
5
5
13
53
Less than $5,000
$5,000 - $10,000
$10,001 - $20,000
$20,001 - $30,000
$30,001 - $50,000
More than $50,000
No answer
Yearly Outsourcing Expense – Team Building SolutionsQ3. How much would you say your company spends on outsourcing for Team Building solutions in an average year?
Average
$46,200
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
Cultural Development Solutions - Responsible DepartmentQ4. Which department is or would be responsible for the ongoing management of Corporate Cultural Development
Solutions?
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
14
Uses Solution
Do Not Use Solution
% %
Data Management Services 83 10
Administrative Support Services 82 10
Human Resource Recruitment 91 3
Risk Management 84 6
Team Building Workshops 72 17
Cost of Conflict Assessments 36 52
Organizational Cultural Development 35 54
Employee Loyalty and Satisfaction Audits 73 16
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20. Note: “Uses Solution” is a net of “Out-sources to Third-Party” “Internally Developed Solution”. Circles indicate a significant difference within column comparisons.
Q5. Indicate how your organization manages the following solutions;
Corporate Business Management
15
Corporate Business Management – cont’dQ5. Indicate how your organization manages the following solutions;
21 52 16 8 4
25 10 54 8 3
30 6 52 8 4
35 37 17 8 3
47 37 6 5 4
56 35 3 4 3
61 21 10 6 3
75 8 10 4 3Data Management Services
Administrative SupportServices
Human Resource Recruitment
Risk Management
Team Building Workshops
Cost of Conflict Assessments
Organizational CulturalDevelopment
Employee Loyalty andSatisfaction Audits
Percentage
Outsource Third-Party Internally Developed Solution Do Not Use SolutionDo Not Know No Answer
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20 Note: Circles indicate a significant difference within rating comparisons.
16
Qualitative ResearchReporting
Data Management
Processing: Insights into Presentation
17
“We are looking to hire a professional who can clean up
our survey comments”
“A company that can make reports from our survey
data”
“A temporary research
assistant, who can just walk
right in.”
“We often need someone who can
step in and go, with little help”
“A service that can figure out the problem areas in a
company”
“We would like to really know what
our staff are honestly
thinking”
“Surveys that find out how happy or unhappy our staff
really are”
we place those views, clearly and professionally, into a Presentation or Text Document
Upon gathering Respondents’ insights...
Example: Qualitative Reporting
On December 14, 2007; 3 Focus Groups where held with 4 Human Resource Managers in each, for a total of 12 Respondents.
When asked “which of these services does your company use the most, from a third party provider?”
7 of the 12 respondents stated;they use the “Office Support” type of services the most.
20
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
Example: Qualitative Reporting
On December 14, 2007; 3 Focus Groups where held with 4 Human Resource Managers in each, for a total of 12 Respondents.
When asked “which of these services does your company use the most, from a third party provider?”
7 of the 12 respondents stated; they use the “Office Support” type of services the most.
18
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
Individal Comment Code
We are looking to hire a professional who can clean up our survey comments
1
A company that has a service to manage our data needs 1
Services that create code list for open end questions 1
A company that can make reports from our survey data 1
We often need someone who can step in and go, with little help 2
A service that provides market research assistance, who knows what to do!
2
A temporary research assistant, who can just walk right in. 2
We would like to really know what our staff are honestly thinking 3
Surveys that find out how happy or unhappy staff really are 3
We need a prossional who can figure out where things are disapearing to
4
A service that can identify the weak areas of a business 4
Service that can figure out the problem areas in a company 4
“Thinking of these services (name services), which services does your company use the most, from a third party provider?”
Cleaning & Coding: Keeping the Concepts and Ideas
19
Category of Service Code
Data Management Services 1
Administrative Support Services 2
Employee Loyalty and Satisfaction Audits 3
Risk Management Services 4
After our team cleans and codes the individual
responses…
our clients can:• Categorize concepts
• Track concepts and trends
• Quickly identify the most mentioned ideas / insights
Lead, Follow or Go Your Own Way…
with Parris, Wolfe & Associates.
We utilize our team’s diverse backgrounds
to collaborate with our clientsin achieving their business objectives.
Business Consulting Services
• Business Development – Global, National, Local
• Human Resource Services– Administrative Support & H.R. Recruitment
• Risk Management– Assessments & Corrective Measures– Employee Loyalty and Satisfaction Audits
• Workshops– Team Building – Cost of Conflict Assessments – Organizational Cultural Development
Drawing on decades of experience, we work with clients in a consultative manner to develop solutions that meet their business objectives.
We look forward to meeting with you.
Thank You
PARRIS, WOLFE & ASSOCIATES INC.Please call 416-548-4237 for more information or visit http://www.businessaccountability.com