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1 Is HR Losing the H (Human) factor ? CSS Raj Reddy CSS Corp

NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Page 1: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Is HR Losing the H (Human) factor ?

CSS

Raj ReddyCSS Corp

Page 2: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Resources

Are we losing the ‘H’ Factor??

Human

Page 3: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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My Universe ..

Page 4: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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How many of you had a face to face performance feedback with your directs in the last appraisal?

How many of you have met your skip level atleast twice in the last 6 months?

How many of you have met your directs as a team atleast once in the last 1 month ?

How many of you have spoken atleast 3 times to new joinee in your team before they joined the Organization?

How many of you had appreciated good work of your directs in person than over email last time?

Let’s Reflect…

Page 5: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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The Secret Sauce of re-igniting the ‘H’ Factor

Focus on “The Power of 12”

Page 6: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Gen-Z !• 2000

onwards Internet Age

Baby Boomers• World-war II• 1946 to 1964

Do Generations make sense in India?

Page 7: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Supply

Education

BackgroundGenerational context is not about age,

but Common experiences..

Page 8: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Has anything really changed through Generations!!

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Digital World !

Its all About Style Honey !

n-Life-Style Management is Key !

Page 9: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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They cannot sit still for more than 18 minutesThey like to receive information fast

less we talk, the smarter we are in their eyesThey want to be convinced rather than

commanded.They Crave interactivityThey Function best when networkedThey want to be won over. They love choices and optionsThey think better with parallel processes & can

multitaskThey Prefer graphics to text

What do they want really ..

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Page 10: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Most popular decisions todayLearning on the go(Mobile/buses/cabs)

No Normalization

No year end appraisal

Rewards instantly than annual

Flexi attendance policy

CSR - I am a change agent

Encourage passion clubs

Self directed Technology/Domain forums

Its time for a BREAK

THROUGH!!!

Page 11: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Social HR to create Social Identity within Company

Page 12: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Chat with Leadership

Crowd Sourcing

Social Learning

Social Network

Social Peer Recognition

Social Intranets Social Mart

Social HR is the Key..

Electrifying Speed

Page 13: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Hire the Talent that bridges Gap b/w Generations– A good mix of Rural Vs City; 3rd Gen Vs 1st Gen

It’s My choice Baby !– Ignite their passion.. “ Passion Clubs”– “Careers For Life” needs new definition.

Internal Branding as Business Enabling Function– Hi-Touch Branding Team is Key!

More Hi-Tech Benefits than Long term Benefits– An iPad is more valued than an Long term Incentive

Retirement Age beyond 60 Years !– Experiential Knowledge is for Stable Operations is Key for

organizations with “Jumpers” being more..

Recommendations for Future..

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Page 14: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Beat the Beat….

Online Increment Letters Vs Big Hand Shake

E-Learning Vs Instructor Lead Training

Virtual Teams Vs Traditional Teams

Online employee Tools Vs Direct Discussions

Reward Credits Vs Pat on the back

E-Greetings Vs Personal Greetings

Metrics, Goals, Budgets Vs Trust & engagement between Manager & Subordinate

Ensure t

Ensure your definition for CARE is not MECHANICAL

Page 15: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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To increase the market share

Get the Heart share

To get the Mind share

Page 16: NASSCOM HR Summit 2013: Session II: Is HR losing the H (Human) factor in the organizations?

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Thank You