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Mentor
Your Employees
To Success
Corné ErasmusPCS Learning Solutions
www.pcslearningsolutions.co.za
™
Copyright PCS Learning Solutions cc Personal Competence = SMART
Presentation Map
• Mentoring defined
• Mentoring contextualized
• Mentoring classification
• Mentoring fallacies
• Mentoring imperatives
• Mentoring benefits
• Mentoring case study
Copyright PCS Learning Solutions cc Personal Competence = SMART
Mentoring Defined
“A relationship between two people with
learning and development as its
purpose.”
(Megginson & Garvey)
Copyright PCS Learning Solutions cc Personal Competence = SMART
Mentoring Defined
A mentor is an experienced person with a
proven success record (profile) in a
specific area of expertise.
Has experience, willingness to share & advise;
capability to engage and transfer tacit
knowledge.
Copyright PCS Learning Solutions cc Personal Competence = SMART
Psychology of Learning
Skills
Coaching
Performance
Coaching
Mentoring
Learning
Training
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Learning Objectives
Intervention Objective
Training Transfer
Skills Coaching Development
Performance Coaching Improvement
Mentoring Transformation
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Learning Model
Unconscious
Incompetence
Unconscious
Competence
Conscious
Competence
Conscious
Incompetence
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Reflective Learning
Double loop learning
Single loop learningTraining
Skills coaching
Performance coaching
Mentoring
Copyright PCS Learning Solutions cc Personal Competence = SMART
Mentoring & Learning
• Active learning (experience, reflection, meaning)
• Goal achievement
• Adjustment
• Double loop learning
– Extraordinary management
– Create chaos needed to destroy old paradigm
– Create new paradigm of perception & behaviour
• Transformation
Copyright PCS Learning Solutions cc Personal Competence = SMART
Mentoring Classification
Functionalist
Mentoring
Engagement
Mentoring
Evolutionary
Mentoring
Copyright PCS Learning Solutions cc Personal Competence = SMART
Functionalist Mentoring
• Adopts a rational reality model
• Promotes objectivity
• Is instrumental in maintaining an equilibrium in the work context.
• The mentoring purpose is to keep the reality unchanged.
• Directive process
• Learning outcome: improvement
• Grooming the junior to adapt and conform to the work context
within a hierarchical structure.
• “A relationship between a young adult and an older, more
experienced adult, that helps the younger individual learn and
navigate in the adult world and the world of work.” (Kram)
Copyright PCS Learning Solutions cc Personal Competence = SMART
Engagement Mentoring
• An agreed activity
• Purpose is prescribed
• Mentee may / may not be aware of purpose
• Takes a humanistic stance that respects mentee’s subjective
world
• Learning outcome: improvement
• Objective: leaving underlying values and systems in place
Copyright PCS Learning Solutions cc Personal Competence = SMART
Evolutionary Mentoring
• An agreed activity between mentor and mentee.
• Goals are generated by the mentee
• Process is person-centered
• Learning outcome: transformation
• “A true mentor fosters the young adult’s development by
nourishing the youthful Dream and giving it her
blessing, believing in the young woman, helping her to define
her newly emerging adult self in its newly discovered adult
world, and creating a space in which she can move towards a
reasonably satisfactory life structure that contains the dream.”
(Levinson)
Copyright PCS Learning Solutions cc Personal Competence = SMART
Mentoring Continuum
Informal Semi-formal Formal
Classical mentoring
A naturally chosen,
personal and emotional
enabling relationship
in an organisational and
professional context.
Formal programmes true
to nature of classical mentoring:
•Self-selection of mentors
•Mentor choice
•Mutual setting of goals & outcomes
•Informal mentor support structures
Formal programmes with some
elements of classical mentoring;
•Random allocation
•Forced matching
•Identified goals & outcomes
•Monitoring processes
•Formal support structures
Copyright PCS Learning Solutions cc Personal Competence = SMART
Common Fallacies
Years service makes a mentor
Anyone is a mentor
No confrontation
No training required
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Mentoring Must DO
1. Identify target audience
2. Clarify objectives of mentoring
3. Select mentoring model
4. Develop mentoring strategy & system
5. Carefully select mentors
6. Formally capacitate mentors
7. Deliberately match mentors & mentees
8. Provide support structure
Copyright PCS Learning Solutions cc Personal Competence = SMART
Core benefits
• Specific employee engagement
• Goal directed individual development
• Workplace learning and growth
• Real time recognition
• Personal development encouragement
• Work expectations clarified
• Increased learning retention
• Double loop learning – reflective learning
• Tacit knowledge transfer
• Job satisfaction
EnquiriesCorné Erasmus
076 972 [email protected]
HRD Strategy Consulting
Coaching & Mentoring Systems
Instructional Design
ETDP Accredited Provider
ETDP 10094
www.pcslearningsolutions.co.za