IAM Mentor Match Mentor Guide

IAM is committed to the professional development needs of our members’ employees. The objective of the IAM Mentor Match program is to elevate the competence, professionalism and success of moving, relocation, forwarding and logistics industry professionals through positive mentoring relationships.

IAM Mentor Match provides an opportunity for moving, relocation, forwarding and logistics industry professionals around the world to connect and gain experience through relationships to help achieve their professional development goals.

Once you have enrolled as a mentor, a protégé, or both you can search the member database to find mentors and/or protégés with whom you can connect online, by phone or in-person.

Quick Steps:

• Complete your Social Café p r o f il e .• Enroll as a Mentor .• Find a Protégé .• Send a Mentoring Relationship Request to a protégé whom you would like to mentor.

(Or: Respond to a Mentoring Relationship Request from a prospective protégé.)• Receive a message indicating that the protégé has confirmed your request.

(Or: Confirm the protégé’s request.)• Message the protégé to begin the mentorship!

Enroll as a Mentor – Detailed Instructions:

1. Log in to the Social Café (http://socialcafe.iamovers.org )

2. Please complete your member profile (which is populated with some of your membership information) so that potential Protégés can learn more about you. Be sure to add a photo, include information in your bio and details of your job history.

3. Go to the Mentoring tab in the top navigation bar and select E nro l l as a M en t o r :

4. This will take you to an enrollment page, where you will fill out information to help prospective protégés find and learn a little bit about you.

5. Select your Mentor Status: The Start date indicates when your profile will be active and you will be ready to participate in the program. The End Date specifies when you would like to end your participation in the program. If you do not want to end your participation at a specific time, leave the end date field blank.

6. Next, select the maximum number of protégés you are willing to mentor at one time. The maximum number of protégés per mentor is three. Once you have reached your maximum number of protégés, you will no longer be searchable to other prospective Protégés.

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7. Select the Mentoring Venues that you would like to use to communicate with your Protégé. Select as many as you like:

8. Select the Topics You Wish to Mentor. Select as many options as you like:

9. Indicate your age:

10. Indicate your gender:

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11. Indicate the languages you speak:

12. Indicate your region:

13. Hit the Save button to save your information and enroll in the IAM Mentor Match Program. You now have a Mentor Profile which displays all of the information that you just completed as well as a Mentor badge which prospective mentors can click on to send you a mentoring request:

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Next Steps:

• Find a Protégé .• Send a Mentoring Relationship Request to a protégé who fits your needs.• Receive a message indicating that the protégé has confirmed your request.• Message the protégé to begin the mentorship!

Find a Protégé – Detailed Instructions:

1. Go to the Mentoring tab in the top navigation bar and select Find a Protégé:

2. On the Find a Protégé page, you have the option to search for a Protégé by their name, location or company location.

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3. Select the Protégé Venue and Areas of Interests. Y ou M UST f ill in t hese two f i e l d s . (Note that the search will return results that contain any of the values you select for each field.) The Protégé Areas of Interests are the topics that you wish to mentor. Select as many as you like:

4.

4. Select an Age preference for your Protégé. If you do not have a preference, leave the fields blank. Select as many as you like:

5. Select a Gender preference for your Protégé. If you do not have a preference, leave the fields blank.

6. Select the Language(s) that you would like for your Protégé to speak. Select as many as you like:

7. Select the Region(s) preference for your Protégé. Select as many as you like:

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8. Hit the “Find Protégés” button and a listing of all the protégés whose profiles match your criteria will be returned.

9. Click on each protégés name to view their profile. Once you have made a selection. Go to the Protégé Profile tab and click on the Protégé Badge to send them a message.

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10. A message template will appear. You can input your own personal message if you wish, but do NOT edit the pre-populated links in the message. Hit the gray Send button.

Sample (optional) Personalized Protégé Email Invitation Template:

Hi (NAME),

My name is (NAME) and I am from (LOCATION). I am enrolled in the IAM Mentor Match program as a mentor. I was impressed by your profile and would love to have you as a protégé. (GIVE MORE FEEDBACK WHY)

I am looking to work with a protégé (on MENTOR TOPIC) for (LENGTH OF TIME). I’d prefer to communicate via (MENTORING VENUE).

To learn a little bit more about me and what I’m looking for, you can view my profile here: (LINK TO YOUR PROFILE IS AUTOMATICALLY POPULATED. DO NOT EDIT.)

Thanks and I will look forward to hearing from you, (NAME)

Visit h tt p : / / socialcafe.iamovers.org / M en t o r i n g / M y M e n t o r i n g R e l a t i onsh i ps to accept or decline this request.

11. The Protégé will receive your message in their Social Café inbox and via email.

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12. When they accept your request, you will receive a notification email. Follow the directions in the email to verify the mentorship and send your new mentor a message:

a. If you don’t hear from the protégé within one or two weeks, feel free to contact them using the contact information found on their profile page.

b. If the protégé is unable to accept your request, you will also receive an email notification. If that happens, go back to the Find Find a Protégé page and try again or email ayana.singhateh@iamovers.org for help.

Get Started!

1. Please visit the Mentor Match Resources page to locate and sign the Terms and Conditions of Participation and Mentor Confidentiality Agreement forms and email them to Ayana Singhateh at ayana.singhateh@iamovers.org.

2. Send your protégé a message via the M y M en t or i ng R e l a t i onsh i ps page to establish plan for working together.

3. Use the M y M en t or i ng R e l a t i onsh i ps page to view any current mentoring relationships you have. They will show up in the Active section.

a. Those that have been completed will be listed in the Completed section and those that have been declined, in the Declined section.

b. Do not click on the complete link until your mentoring relationship is finished – doing so will end the relationship.

5. To view all of the messages you have exchanged with your protégé, go to My Mentoring Relationships and click on the “View” link in the Inbox column.

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