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SRA MANDATORY MANAGEMENT COURSE STAGE ONE SINGAPORE 2 APRIL 2014

Management Course Stage One

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Management Course Stage One

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Page 1: Management Course Stage One

SRA

MANDATORY MANAGEMENT

COURSE STAGE ONE

SINGAPORE

2 APRIL 2014

Page 2: Management Course Stage One

Satisfy the SRA requirement to attend this course within the first three years from qualification

Without having to fly to the UK

Page 3: Management Course Stage One

WHO SHOULD ATTEND

All those interested in business development and law firm

management in the region

English and Welsh lawyers looking to satisfy the SRA

requirement to attend this course within the first 3 years of

qualification

Page 4: Management Course Stage One

"This is to say thank you for leading the training programmes in

Lagos on financial management and business development. I'm

already applying some of the tips I learnt especially on business

development and I'm feeling good about it."

Partner, leading law firm in Accra, Ghana

Our MSC1 course is based upon our acclaimed “Business

Development for Law Firms” and “Financial Management for Law

Firms” as delivered internationally to law firm managers and

partners

Page 5: Management Course Stage One

The Trainer Malcolm Dowden has extensive experience of

business development and of the design and

delivery of courses, training and seminars on law

firm management.

His practical expertise is in the fields of property,

environment and regulatory work and he retains a

role in private practice as Consultant to a City of

London law firm, Charles Russell LLP.

He is regularly engaged by training and conference

organisations both in the UK and internationally.

He has recently provided training programmes for

commercial law firms, a major infrastructure

company, utilities providers, educational

institutions and local government.

Malcolm’s practical experience also includes

legislative and regulatory drafting. He has published

several works and is a regular contributor to legal

and professional journals

Page 6: Management Course Stage One

Our course

“The examples and illustrations are clearly linked to practice and attendees are

encouraged to apply theoretical principles to their current knowledge of their

own firm, so making the training more meaningful to them.”

“The materials overall were excellent in this respect. The case study raised a

full range of issues to be considered and discussed on all elements in the

course, and the further handouts supplemented this well.”

SRA Assessor

Page 7: Management Course Stage One

About the Management Course Stage One

Attendance on this course will satisfy the SRA requirement for all solicitors qualified in England and Wales to attend this training prior to the end of their third year after admission and to do so within the jurisdiction.

The course has also been delivered successfully to law firm managers and partners in a number of jurisdictions. We design all our courses in liaison with local firms and practitioners to ensure that the training is locally relevant and of significant practical use.

The day’s training will deliver an essential insight into key business development and management issues relevant to a firm operating in the region.

Page 8: Management Course Stage One

How we will teach

Designed and presented by Law2020’s experienced practitioners and trainers, this course is based on our highly-acclaimed business management course as delivered to law firm managers and partners in leading firms.

The presenter will facilitate discussion and debate making use of realistic case study scenarios designed specifically for use and relevance in the jurisdiction.

The case studies provide you with an opportunity to identify and discuss key issues concerning your firm and your career.

Page 9: Management Course Stage One

What you’ll learn

A theoretical and practical understanding of the key legal principles relating to law firm management and business development

Page 10: Management Course Stage One

Quality legal training

LAW2020 is a full service provider of legal training and consultancy, liaising closely with clients in the design of entire programmes, seminars and workshops.

It has worked with leading national and international law firms, listed companies, SMEs, government departments, and professional law associations.

It has extensive international experience and access to a network of excellent designers and presenters.

It guarantees that the quality of any training under the LAW2020 brand will be of the highest standard.

Page 11: Management Course Stage One

Morning Morning

Managing Finance

Legal market analysis in the region

PEST(LE) and SWOT analysis

Market sectors and segments

Managing the firm

Measuring performance

Setting key performance indicators

Who runs the firm?

Billing and profitability

Alternative fee bases

Time recording

Timing and frequency of billing

Managing client relationships

Client communications

Complaints handling

From theory to practice I

Practical case study: winning and dealing

with new business

Page 12: Management Course Stage One

Afternoon Afternoon

What is business development?

Who is responsible for business

development?

New business v repeat business

Managing information

Obtaining and managing information

Presenting information and advice

Communicating effectively

Return on investment

Prioritising investment to deliver

excellent legal service

Social Media: suitable for lawyers?

Social media as a client communication

tool

Social media as an element in online legal

service provision

From theory to practice II

Practical case study

Reducing the “WIP” mountain

Q&A, summary and close