Life in a post-SCORM world for xAPI Party May2016

Life in a

Post-SCORM WorldMEGAN TORRANCE, TORRANCELEARNING

Tour the campus & buildings

Explore benefit package

Take a skills assessment

Attend webinar

Attend a class

Rate your experience

Complete online course

Observe the job being done

Receive coaching

Watch a video

Follow a blog

Read a book by an expert

Elearning: Welcome & virtual tour

Elearning: Log into LMS

Elearning: Plant tour

Class: Your benefits & you

Class: Email and You

Elearning: Who’s who

Elearning: Our customersClass: Finance 101

Recorded webinar

Webinar

Multiple choice test

Practice doing the job

Job shadow

Class: Using the intranet

Onboarding Plan BOnboarding Plan A

Your LMS Admin Wears Combat Boots.

https://github.com/adlnet/

xAPI-Spec/blob/master/xAPI.md

Dollarphotoclub_66935647

What about Tin Can?

What is xAPI?

“x” = experience

“API” = application programming interface

Simple, lightweight way to store and retrieve records

What is xAPI?

Answer #1

Next-generation SCORM

What is SCORM?

Time

Score

Location

Status

Answers

What is xAPI?

Answer #1 Next-generation SCORM

Answer #2 A protocol for recording any learning experience to give a more rich picture of the development path.

Answer #3A protocol and language for sending and retrieving data about learning experiences: activity statements

Answer #4“the holy grail” where we can correlate job performance data with training data to assess people and training effectiveness

When we live in a SCORM world …

… we live in a box.

In a SCORM world…We focus effort on the instruction & the media in elearning.

In an xAPI world…We focus on the instruction & the media & the data in everything.

In a SCORM world…Developer tools do the heavy lifting for SCORM.

In an xAPI world…

There are few rich developer tools do the heavy lifting for xAPI

yet.

So get comfortable with some of this …

In a SCORM world…

We don’t think much about data or reporting.

In an xAPI world…

We now get to think about data and reporting that makes sense

for learning.

In a SCORM world…We probably don’t track out-of-LMS learning at depth or scale.

In an xAPI world…

We can track out-of-LMS learning at depth and scale.

In a SCORM world…We may struggle to tie learning “completions” to results.

In an xAPI world…

We can tie learning & behavior to organization results if we do it

right.

I’m sold.

How does it work?


Activity Provider

Activity Statement

Learning Record Store


Activity Provider

Content

Activity Statement

Learning Record Store

You

Legacy content

Claire read Business Writing for Professionals

John practiced frosting birthday cakes

Lindsey watched the Company History video

Rashad completed Oil Change Upselling





Actor verb object

Actor verb object context

Mohammed wrote a blog post about local theatre that got 45 views and 3 comments

Oron rated ATD event Essentials of Creating Learning Experiences with xAPI @MMTorrance 4 stars “coffee rocked, nice use of WebEx”





Cynthia completed Oil Change Upselling score 60%

Ladan simulated landing at DTW

Arthi simulated landing at DTW in SimSuite #4 and was rated 98% by Instructor

So what should we

track and measure?

!Design a solution to meet stated

needs

!Respond to questions correctly

!Decide a course of action

!Collect & enter data

accurately

!Nail roof shingles safely

Practice in Training

Know . . .

Business Goal that solves a

Business Problem

Cathy Moore’s Action Mapping

Adapted from Cathy Moore: blog.cathy-moore.com

!Design a solution to meet stated

needs

!Respond to questions correctly

!Decide a course of action

!Collect & enter data

accurately

!Nail roof shingles safely

Practice in Training

Know . . .

Business Goal that solves a

Business Problem

Adapted from: Cathy Moore

Cathy Moore’s Action Mapping

Adapted from Cathy Moore: blog.cathy-moore.com

Kirkpatrick’s Levels of Training

Evaluation

Level 2 Level 2 Level 3 / 4 Level 4 / 5

Behaviors

!

Practice & Testing

Knowledge & Retention

Results & ROI

Level 1

Satisfaction & Experience

SCORM

xAPI

The 70/20/10

People ExperienceFormal

SCORM

xAPI

Conrad Gottfredson & Bob Mosher's

5 (9) Moments of Learning Need

5 Moments of Learning Need: Gottfredson & Mosher

9 Moments of Need: Torrance

Apply

New

More

Solve

Change

SCO

RM

xAP

I

SCO

RM

BeforePrepare

Remember

Teach

An Experience Learning Model

Experience

Debrief

Reflection

Action Planning

What

What happened?

So what?

Now what?

What can you do now that you have

xAPI?

Learn more about the learning experience

Learn more about the performance

Correlate learning with performance

Correlate learning with results

Correlate performance with results

Offer more targeted training

Support performance in better ways

Learn from others

Share learning with others

Compare performance and learning across learners

Deliver and track training outside of the LMS

What is an LRS?

Answer #1Learning Record Store

Answer #2It’s where we store the training data.

Answer #3It’s a database where sent xAPI activity statements and retrieve them later.

Answer #4It is NOT all the things that most people recognize that your LMS does.

SCORM is structured data

SCORM has “buckets” for everything it needs to store.

An LMS knows what to expect with SCORM.

Learner Course Time Score Status

Houck, R Compliance 101 28 M 85 Pass

Simpson, H Compliance 101 35 M 90 Pass

Torrance, M Compliance 101 26 M 70 Fail

xAPI is semi-unstructured data

The LRS doesn’t know what’s coming with xAPI

Actor Verb Object Context

Houck, R completed Compliance 101 85% 28M Pass

Simpson, H practiced Frosting a cake 35M Pink

Torrance, M read Tin Can for Dummies 4 stars

xAPI is semi-unstructured data

Unlike SCORM, xAPI doesn’t need to understand

what data is being stored ahead of time.

All this requires an entirely new method of storing

this data – thus the LRS.

xAPI (and the LRS) allows storage of information that was previously impossible (or really, really hard) to collect.

Your LMS

… really

Users

Courses Enro

llmen

ts

SCORM Data

Reporting

CoursesClasses

Certs

Badges

Soci

al L

ear

nin

g

Messaging

Perf

orm

ance

, Tal

ent

ho

oks

Reporting

Games SimsPerf Supp

Das

hb

oar

ds

eCommerce

Import/Export Biz Data

Your LMS

with an LRS

integrated Users

Courses Enro

llmen

ts

SCORM Data

Reporting

CoursesClasses

Certs

Badges

Soci

al L

ear

nin

g

Messaging

Perf

orm

ance

, Tal

ent

ho

oks

Reporting & Analytics

Games SimsPerf Supp

Das

hb

oar

ds

eCommerce

Import/Export Biz Data

LRS

SCORM data

The other approach(when your LMS isn’t ready or isn’t enough)

Users

CoursesClasses

eCommerce

LRSAnalyti

cs

Games SimsPerf Supp

Reports

Social

Performance, Talent

LMSOther

LRS

Biz Data