Corporate Excellence through

Corporate Governance

Pavan Kumar Vijay

Immediate Past President, ICSI

MD, Corporate Professionals

Corporate Governance rests with the Vision and Perception of the Leadership

and

A Leader need to adopt a Vision for Corporate Governance

The Institute of Company Secretaries of India

”Corporate Governance is the

application of bestmanagement

practices,compliance of law in letterand spirit and adherence to ethical standards

for effective management and distribution of wealth

and discharge of social responsibilityfor sustainable

development of all stakeholders”

Corporate Governance

Corporate Governance FrameworkCorporate Governance Framework

Output – Input = Wealth Created ?

Sustainability

Happiness andProsperity of all

Stakeholders

Reinvestment

Distribu- tion

Research and DevelopmentHR DevelopmentInfrastructureRisk Management

SUPPLIERS Adequate Returns

HUMAN ASSETS Adequate Remuneration

CUSTOMERS Affordable Prices

PUBLIC Payment of Taxes and Partnership in National Development Projects

Wealth Creation Wealth Management Wealth Sharing

EnhancedCapabilities

Best Management Practices are Vital Here Law and Ethics are Vital Here

Stakeholders in Value ChainStakeholders in Value Chain

SUPPLIERS CUSTOMERSHUMAN RESOURCE

Supply Funds, Materials and Services

Value Addition and Management of Resources

Give Opportunity to Co. to Satisfy their Needs

Adequate Returns for Funds, Material and Services Supplied

Adequate Salary and Security for leading a Happy Life

Best Quality Products and Customer Care at Minimum Prices

ROLE OF STAKEHOLDERS

EXPECTATIONS OF STAKEHOLDERS

Potential Suppliers, Human Resources and Customers

Biological, Economic and Cultural EnvironmentPUBLIC

PUBLIC EXPECTS PARTNERHIP FOR SUSTAINABLE DEVELOPMENT

Principles of Corporate ExcellencePrinciples of Corporate Excellence

Fairness to all stakeholders

Mutual Trust, Transparency and Togetherness

Unrestricted Communication and Continuous Feedback

Sharing Knowledge, Success Stories and Experience

Sharing Happiness and Concerns

Helping Each Other – Round the Clock

Infact, these principles are the foundation of

Best Governed Organisations

irrespective of their form and size

Advantages of applying Best Corporate Governance Practices

Growth

Growing Revenues

Growing Profits

Growing Market Value

Widespread Goodwill and Brand Reputation

Access to Global Markets

Better Access to Human Capital

Ready Market for New Products

Widening Customer Base

Enhanced Trust and Confidence of all

Stakeholders

EMPLOYEESEMPLOYEES

INVESTORSINVESTORS CUSTOMERSCUSTOMERS

SUPPLIERSSUPPLIERS

GOVERNMENT AND REGULATORS

GOVERNMENT AND REGULATORS

SOCIETYSOCIETY

Leading to…

Environment

Civil SocietyBusiness Society

SUSTAINABLEDEVELOPMENT

Commitment to well-being and progress of all stakeholders is our age old mantra

Satyam Vada Dharmam Chara

- Taittariya Upanishad

“Forever speak the truth and follow the

dharma”

Truth : Disclosure of Actual State of Affairs

(Transparency in operations and transactions)

Dharma : “Dharma is for the stability of

society, the maintenance of social order and the general well-being and progress of humankind.”

- Karna Parva of the Mahabharata. Verse-58 in Chapter 69

Governance Concept in ‘Ramayana’

To provide “the maximum happiness for the

maximum number of people for the maximum

period, based on the principles of Dharma –

righteousness and moral values.”

- Ayodhya Kand

“The Customer is King”

- Mahatma Gandhi

This is the soul behind modern

Marketing Management

Worshipping 33 Crore Godheadssignifying various species, plants,

cosmic elements, …

Care for Panchtatvas - Prithvi, Jal, Vaayu, Akaash and Agni that make a human

being

This is our approach to

Environment Protection

The four essential principles of Mahatma Gandhi's philosophy

Truth, Ahimsa, Trusteeship and Constructive Action

Corporates are also expected to use their

Capacity, Knowledge and Resources

Maximisation of stakeholders’ value and well-being and progress of humankind

TOWARDS

THROUGH

Transparency, accountability and truthful disclosure of state of affairs

Dharma

Truth

This is our own age old mantra of

Good Governance

Companies that have followed theseprinciples of

Corporate Governancehave

Consistently earned high returns, increased their net worth and

enhanced their shareholders wealth

Invested significantly in proactive research and development

Developed people into ‘achievers’ than just ‘performers’

Dealt ethically with customers, government and business partners

Maintained and updated their professional management culture, system and processes

..and accomplished

WINNINGEMPLOYEES

WINNINGEMPLOYEES

GROWINGINVESTORS

GROWINGINVESTORS

DELIGHTEDCUSTOMERS

DELIGHTEDCUSTOMERS

TRUSTEDSUPPLIERS

TRUSTEDSUPPLIERS

SATISFIEDGOVERNMENT AND

REGULATORS

SATISFIEDGOVERNMENT AND

REGULATORS

HAPPYSOCIETY

HAPPYSOCIETY

Leaders need to strive for excellence in Corporate Governance because

Corporate Excellence and Professional AccountabilityFor Better Leadership

Excellence in Corporate Governance

Corporate Excellence

Social Excellence

National Excellence

Excellence in Corporate Governance leads to National Excellence

Professionalsare acting

asCatalyst

in applyingbest practices in

Corporate Governance

Professionals are adequately developed to take this challenging job

We all Professionals must also bind ourselves by a

Code of Conduct

Thus ensuring highest level of

Integrity

Independence

Excellence

Innovation

Opportunities to serve the Nation are unlimited

• Understand Industry Needs

• Gain ‘Substantial Knowledge of Management’ – Learning little more than what is included in the course curriculum

• Provide PQRS – Productivity, Quality, Reliability and Service

• Use 3Cs - Creativity, Confidence and Communication

• Conduct Periodical SWOT Analysis of Self

• Use Technology to Beat Technology

All you need to do is:

MEDIA AND

ENTERTAINMENT

INFRASTRUCTURE,

POWER AND TELECOM

IT SOLUTIONS

IT ENABLED

SERVICES AND BPO

TEXTILES

TOURISM AND HOTELCAPITAL MARKET AND

ITS INTERMEDIARIES

HOUSING AND

CONSTRUCTIONFMCG

AGRICULTURE AND

FOOD PROCESSING

CAPITAL GOODS

DRUGS, PHARMA

AND HEALTHCARE

BANKING AND NBFCS

FINANCIAL SERVICES

Gain Knowledge of

Industry

Gain Knowledge of Management

FunctionsCORPORATE

COMMUNICATION

STRATEGYSECRETARIAL

AND LEGAL

FINANCIAL ANDACCOUNTS

HUMAN RESOURCES

INFORMATION TECHNOLOGY

MARKETING

R&D AND PRODUCTION

• Productivity – Nation expects you to use resources in most profitable manner

• Quality – There is no compromise on quality

• Reliability – Companies require trust in abilities and loyalty to company all the time

• Service – Value Added Services with courtesy and smile is absolute necessity

Providing PQRS

• Creativity – Innovation is the critical success factor

• Confidence – Believe in Yourself (Yes, You Can Do It)

• Communication – It is how you make people know about your creativity and confidence. It is Communication that creates opportunities.

Using 3Cs

• Strengths: What are my strengths?

• Weaknesses: What are my weaknesses?

• Opportunities: What are new opportunities?

• Threats: What are new threats?

So that you can CHANGE with the TIME

Periodical SWOT Analysis

• Internet and E-commerce

• Enterprise Resource Planning (ERP)

• ERP and CRM Tools for Practicing Consultants

• Data Warehousing and Data Mining

• Computer Based Complex Business Analysis Models

There are many more...

Use Technology to Beat Technology

Co-operate instead of Competing

Optimism Comes from Co-operation

It’s a matter of Perception and Positive Thinking