Embed Size (px)
DESCRIPTION
Arthur Shelley's presentation to KM Middle East 2012
Citation preview
www.km-me.com [email protected] 1
1 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
Creating Engaging Participation
Empowering Knowledge Workers
to Leverage Assets and Create Value
Arthur Shelley
KM Middle East 13th March 2012
2
Warm UP: Connect the dots
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
Significant knowledge generating insights from history
The earth travels around the sun …
Galileo Mission is to travel to the moon and back…
Kennedy
1949
You always know more than you can tell…
Einstein
Not the strongest or the most intelligent that survive, but
the ones most adaptable to change…
Darwin
A new idea comes suddenly and in a rather intuitive way.
But intuition is nothing but the outcome of earlier
intellectual experience. Snowden
Hegel
All we learn from history is that we don’t learn from
history
Mid
1800’s
1600’s
1961
2002
Early
1800’s
3
Relationships and knowledge transfer
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use.
www.km-me.com [email protected] 2
4 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
Conversations that Matter
5
Getting our KM Message right
Focused and from the stakeholder perspective!
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
6 © Arthur Shelley 2009 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use.
Behavioural Language in Metaphor
www.km-me.com [email protected] 3
7 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use.
Reflective Impact Diary
8
Behavioural DNA perspectives
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
Positive contribution Negative contribution
9
Behavioural impact on Collaboration
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
www.km-me.com [email protected] 4
10 © Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use.
Zoo Role Play: Cards exercise
1. Set out a role play sequence
2. Think about the behavioural characteristics
3. Write the most probable interaction
4. Write at least two alternative outcomes
5. Write a title which reflects each outcome
6. Act out the role play with your partner
– Think about body language and tone
– What most impacted the (un)desired outcome
– What can be learnt from your mini-play?
!
?
?
?
11
Start at the END
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
WHY
WHO
WHAT HOW
WHEN
Desired
Outcomes
VALUE
PEOPLE
PROCESS
TOOLS Shelley 2011 www.organizationalzoo.com/blog
12 © Arthur Shelley 2009 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use.
Conversation?
Ideas?
Thoughts?
Challenges?
Heckles?
Your Project
GAME?
