KM Middle East 2015 Brochure

8/9/2019 KM Middle East 2015 Brochure

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Content ...

About the Conference

Objectives & Key Features

Speakers

Work Paper & Workshops

Alongside Activities

Attendance


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KM Middle East

Vision

Mission

KM Middle 2015 marks our sixth annual conference. The event has grown from ahumble gathering of interested colleagues into a major event attracting participants

from five continents. KM Middle East 2015 will build on this foundation by providing

a world-class event offering an incredible opportunity to reflect, collaborate, and

learn.

To be the premier knowledge management event in the Middle East.

We inspire organizations to create and exchange organizational knowledge.

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KM Middle East 2015 is about knowledge management in action best practices, emerging ideas, and

time-tested techniques. The conference focus will be actionable ideas for creating and exchanging

organization knowledge today and in the future. The Conference will be a sharing environment where

you can learn from some of the best in the field as well as an opportunity to share your successes. Thisyear we will have a special focus on rethinking technology in knowledge creation, Bringing together

international speakers, academics, leading knowledge management practitioners, along with business

and government leaders, KM Middle East 2015 promises to be the premier knowledge-focused event

in the region.

About The Conference


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John Girard...

is an author, storyteller, and adventurer who has enjoyed the privilege of speaking to groups on six

continents about technology, leadership, and culture. John holds the Peyton Anderson Endowed Chair

in Information Technology at Middle Georgia State Colleges School of Information Technology. Engag-

ing with students on a daily basis ensures he remains current in the ever-changing world in which we

live and do business. John has travelled to more than 80 countries investigating globalization and

innovation in action.

John has published seven books: Building Organizational Memories, A Leaders Guide to Knowledge

Management, Social Knowledge, Business Goes Virtual, Tips for Two, Sage Sayings, and Social Roots. He

is founder and Chief Knowledge Strategist of Sagology (www.sagology.com) , a firm dedicated to

connecting people, facilitating collaboration, learning, and knowledge sharing through keynotes

workshops, and consulting. Prior to transitioning to the academy, John worked as the Director o

Knowledge Management at National Defence Headquarters in Ottawa, Canada. To learn more about

John, visitwww.johngirard.net

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President of SOMAR (Business Development Organizations Union)

Semperia. Marketing & Strategy Partner, KM Russia Project Leader, Co-chair of KM Alliance Russia.

In business since 1991. During this time, he worked his way from successful entrepreneur to expert in

marketing, business strategies and Knowledge Management.

Gathers the best knowledge for business from all over the world, synthesizes, adapts and transfers it to the real

sector of the economy. Supports the more safe and effective development of small and medium-sized

businesses through the introduction of innovative methods, tools and technologies. He has more than 300

successful projects realized for Russian and foreign companies.

Among his clients are Rosnano, Lukoil, Sberbank, JTI, Russian Railways. Developer of KM technique FlashPointthat was conducted in different countries worldwide including Singapore. More than 20.000 people were

taught under the technology.

www.shiriaev.ru



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Vadim Shiryaev

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Since 1997 Paul J Corney Managing Partner of knowledge et al has worked across a variety of sectors in

Americas, Asia, Europe and the Middle East helping clients to identify and make use of the knowledge that

resides inside their organizations.

Following a career in the nancial services industry (Senior Manager Corporate Finance, Saudi International

Bank, Vice President, Zurich Re) Paul today combines global consultancy

(recent assignments include UK, Iran, Sudan, Tanzania) with a pro bono role as a founding Knowledge Trustee

of a UK registered Charity Plan Zheroes which uses its knowledge of the surplus food market to match donors

with those in need.

Paul is an experienced KM practitioner, masterclass presenter and a member of the KM & Innovation Faculty of

University of Brighton: he has conducted KM assignments for a number of global clients including information

& knowledge audits that form the basis for strategies, roadmaps and implementation frameworks. He was a

contributor to Making Knowledge Management Work for Your Organisation published in 2012 and developed

and run a capturing and exploiting corporate knowledge programme for Her Majestys Revenue & Customs

(HMRC) while Managing Partner Sparknow LLP.



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Paul Corney

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As an Organisational Development professional, Karuna Ramanathan has more than two decades of extensive

experience in leadership development, organizational learning and knowledge management. His passion lies

in developing leaders and managers who will lead learning, for knowledge creation, transfer and integration

for organizational growth in complex and uncertain environments. In Oct 2014, he joined the Public ServiceDivision, Prime Ministers Office, Singapore, and is currently its Senior Organisational Development Consultant.

After three decades of military service, Karuna retired from the Singapore Armed Forces (SAF) in Oct 2014 as

the Deputy Head of the Center for Leadership Development. As the current President of the Information and

Knowledge Management Society of Singapore (iKMS), Karuna brings with him more than a decade of in-depth

practical know-how on preparing knowledge workers for the new economy. After obtaining an MSc (KM)

Karuna has completed a PhD in Leadership and Knowledge Management, taught at Nanyang Technological

Universitys KM postgraduate programmes, and is currently involved with NUS Business School leader

development programmes.He has published several conference papers and book chapters, and has presented in and conducted more

than 50 LD and KM workshops, including Global Learning Summit, Asia Pacic Storytelling Congress, Origins

Business Narrative Conference, KM World, KM UK, KM Asia, KM India, KM Malaysia and KM Singapore.



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Karuna Ramanathan

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Dr. Suliman Hawamdehis a Professor and Department Chair in the College of Information, University of North

Texas. He is also the director of the Interdisciplinary Information Science Ph.D. program. Prior to joining UNT in

August 2010, he taught and coordinated the Master of Science in Knowledge Management in the School of

Library and Information Studies at University of Oklahoma. He also founded and directed the rst Master of

Science in Knowledge Management in Asia in the College of Communication and Information at NanyangTechnological University in Singapore. Dr. Hawamdeh has extensive industrial experience, he was the Manag-

ing Director of ITC Information Technology Consultant Ltd, a company developed and marketed a line of prod-

ucts in imaging, document and record management, engineering drawing management, and library automa-

tion software. He worked as a consultant to several organizations including NEC, Institute of Southeast Asian

Studies, Petronas, and Shell. Dr. Hawamdeh also worked as a researcher and a project leader at the Institute of

System Science in Singapore.

Dr. Hawamdeh has authored and edited several books on knowledge management including Information andKnowledge Society published by McGraw Hill and Knowledge Management: Cultivating the Knowledge

Professionals Published by Chandos Publishing. He is the editor of a book series on Innovation and Knowledge

Management published by World Scientific. He is also the founder and editor-in-chief of the Journal of Infor-

mation & Knowledge Management, one of the first refereed journals in knowledge management.



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Suliman Hawamdeh

Suliman Hawamdeh

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Ghada Amer, is the Vice President the Arab Science and Technology Foundation (ASTF). She holds few more positions within her

profession, like the Head of Electrical Engineering Department at Benha University and the CEO of the Global Awqaf Research Center

(GARC). Also because she believes on the important of R&D for her community (not only in Egypt, but in all Arab countries) as she has a

mentality of entrepreneur, she established an entity for research and training center.

She was named in Jan 2014 as one of Top 20 Influential Muslim Women Scientist in the World, by an international committee residing

on Muslim-Science, as an emerging champion power woman. Also she ranked the first place for the 50 most prominent leader of theArab woman in 2014 issued by the Sayidaty magazine.

Ghada lead many student activities and was awarded "Best Leader for Student Activity Award", 2006 at Benha University. And, Ghada

was named as a best leader on 2002 by the Egyptian national Institute for Leadership Development. She received her training on

Control and Instrumentation in Electrical Engineering (B.Sc. 1995), Electrical Power Engineering (M.Sc., 1999) and PhD. degree in

Electrical Power Engineering from faculty of engineering, Cairo University, 2002. She served as a lecturer (1996 till present), a head of

department (2007-2010 and 2013 till present) and an S&T Advisor (2008-2010). On Beside, being an editor of two international journals

on her eld of specialty. She received "Best Research Paper Award" CATAEE Conference, Jordan, 2004. She is an active member of the

main committee of the Egyptian Engineering Syndicate. Her present research interests are the protection system, power system, highvoltage engineering, effect of EMF of high voltage transmission lines, and biomedical engineering.

Internationally, Ghada is active on scientific collaboration she became a member of Third World Organization for Women in Science

TWOWS 2008, and a member of the organizing committee (2011) for Arab-American Frontiers of Scienc

Engineering and Medicine symposium that is organized by the Kuwait Institute for Scientic Research (KISR) and the US National

Academies. She, actively, participates in many collaborative programs.

Ghada Amer is active advocate for socio-economic development that is based on RDI within her country and the region. She worked as

a volunteer with the Arab Science and Technology Foundation (ASTF) and later joined as the Manager for Women Programs. For her

active participation, she was elected as a member of the Board of Directors (2011) thin the VP of the Foundation (2012 till present).Within her involvement with the ASTF, she developed and led more than 20 projects and programs to support scientific development

and entrepreneurship.


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Dr.Ghada M. Amer

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KM Middle East 2015

Talks and Workshops


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Talk: Messy Coherence, the Reality of effective Knowledge Management

Properly understood knowledge management should be about improving the quality of

decision making and creating the conditions for innovation. In practice it has too often ended up as a technology

driven programme of codification and formal interactions that bears little

resemblance to the messy coherence of human interaction. This presentation will providea basic understanding of how humans make decisions, both individually and collectively as well as the nature of

systems and how they evolve over time. Those insights from natural (not social) science will then be applied to

knowledge management practice. A particular focus of the presentation will be on sense-making, defined as how

do we make sense of the the world so we can act in it? With that question comes a key question of sufficiency,

when do we know enough to act given that we will never have perfect knowledge. Using a broad range of cases

the presentation will argue for the need to balance codified knowledge with modern forms of apprenticeship and

as critically narrative forms of knowing. By focusing knowledge management on the needs to senior decision

makers as well as day to day operations we can increase its relevance andapplicability.

Workshop: Mapping Decisions, Mapping Knowledge

Support for decision making at all levels of an organisation is a key goal of effective knowledge

management. In this workshop participants will be introduced to a new technique for mapping the day to day

decision making at both

strategic and operational level. Decision mapping also creates flow model of information within the organisation

and provides the basic components for creating a dynamic map of knowledge use within the organisation. These

maps linked to decision needs provide a focus for early win knowledge projects with clear objectives that directly

impact on known issues and problems. This approach shifts knowledge

management from being a support operation to a strategic tool in the organisation, directly impacting on current

issues and problems. Participants in the

workshop will gain both practical tools and methods as well as a sound understanding of how to use knowledge

to support management under conditions of uncertainty. It will show how to focus on creating a resilient and

sustainable infrastructure to support knowledge flow within the organisation.

Dave Snowden



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Talk: Co-creation as a breakthrough approach in Knowledge Economy

This presentation will address emerging models of co-creation, and how they can be used for product, service

and experience creation. Co-creation will be compared and contrasted with collaborationcooperation andcrowdsourcing. Knowledge management makes contributions to organizational growth not just through

internal knowledge sharing but external cross-industry knowledge flows as well.

The following case-studies will be presented:

1. Telecom industry: In order to compete successfully in Russian telecom market, government company

Rostelecom (4 in the industry) initiated co-creation project. The project is very market focused and shows

how co-creation using both KM and innovation approach influence on product development and sales.

2. Legal industry: How to manage knowledge to reduce costs and deliver legal service to a client 24/7 within

1 min? In this case study we will illustrate how the small legal company has developed from little firm withhundreds clients to a medium business with hundred thousand clients. All that happened with a help of good

Knowledge Management, self-learning cloud system and special train courses for the lawyers and sales

department. The company also learned how to deliver knowledge very fast on demand within 1 min and solve

any situation client comes across. You will know the hints and tips and all key successful factors that led to the

result.

3. Finance industry: To compete well in constant changes the bank together with insurance company started

KM project connected with collaboration and co-creation. Now they manage their relationship and

knowledge within their suppliers and customers. They allow clients to influence on their product line. Withinsocial network lots of innovative products and different mobile application are developing together with their

customers.

Vadim Shiryaev



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Workshop: Co-Creation: Knowledge Management and Innovation in the 21st Century

Key co-creation success factors will be identied, such as shared purpose (opportunity/threat), process

alignment, agreement on ownership and culture match. Case studies of co-creation will be drawn from

Russian Railways (where the facilitators have had personal experience), as well as other industry case

such. The workshop will include exercises and activities, and conclude with recommendations and trends

in the field of inter-organisational collaboration.

Takeaways. Participant will:

Find out how to share and mix the tacit knowledge of a team for the co-creation of new products

projects and solutions

Discover how to analyse, cultivate and allocate knowledge within a group

Learn about the approaches, tools and the sequence of activities required to make co-creation happen

Understand how to develop team members and differentiate each member for his strong qualities

Understand the steps of implementing the co-creation approach

Workshop objectives:

To understand the ways of collaboration with stakeholders to create new values and experience

To give the understanding of co-creation approach To give the basic principles of effective co-creation using engagement platform

Show the opportunities to create new products, solutions, business strategies with low cost

To reveal new ways of to obtain customers' loyalty



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Talk: Why effective Knowledge capture & retention matters: a case study

Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating orretiring. There is a growing awareness that outgoing officials take more than just their presence; they take years

of experience and the stories that have helped shape the organisations DNA; and they take their networks often

the most valuable resource.

Leaders often say after a crisis, we will learn lessons. Can those lessons be traced back to downsizing or failure

to pass on knowledge of a process when relocating? How many people get hired back as consultants because

of a burning platform issue and they have the knowledge on how to tackle it?

This presentation will demonstrate how a major UK Government organisation set about:

ensuring new joiners hit the ground running in the shortest time possible by equipping them with the rightknowledge and information

transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the

right knowledge and information

capturing experience and knowledge from staff coming up for retirement, whose job might be disappearing

or who are leaving so that their knowledge (and networks) are not lost.

It will draw on an assignment and capturing and exploiting corporate knowledge programme developed and

delivered by Paul J Corney.

Paul Corney



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Workshop: In Light of the New Lineaments of Global Knowledge-based Economy, How KM Fosters

Innovation in New Organizations?

In recent decades, the world witnessed enormous developments and changes in different fields and one of

the most important changes is shifting towards knowledge economy. Knowledge is the basic production

resource for the economy and this resource is more important than other material resources as knowledge

has become a keynote factor in generating wealth and achieving welfare worldwide.

Due to these developments in global economy which were reflected in the inputs and outputs of different

organizations, it was necessary to have a similar development on management and administrative notion.

Big data and knowledge come to the organization and, in return, the organization seeks to acquire these

data and knowledge. Thus, an effective device that organizes, manages and administrates this essential

resource is inevitable in order to enable the organization from innovation and precedence in competition

and to last in a time where those that have more knowledge and utilize it properly only last.

In this workshop, we will review some basic concepts for KM style and innovation and will explain the

impacts and relationship between KM and innovation in new organizations. Well also demonstrate the

increasing role of KM in enabling new organizations from development, growth, lasting and continuity in

the world of business.


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Talk: Fostering Innovation-driven Entrepreneurship in Middle East

Case Study: Arab Science and Technology Foundation

What if Arab countries were producing as many fast-growing, innovative companies as the United States, with

the same level of global impact? If Arab countries were registering as many patents linked to emerging technolo-

gies as Chinese individuals and companies? If the culture of entrepreneurship in Arab countries were as robust

and ambitious as: that of Israel? What impact would this have on Arab countries economy and society?

in this Keynote we will present, the answer of these questions, the challenge of lagging Arab countries perfor-

mance with regard to the regions innovation capabilities, the conditions for scalable entrepreneurship, And how

we in this part of the world can overcome these challenges, so the Arab countries would be attracting top talentfrom all over the world, even drawing the best minds from Silicon Valley. And, perhaps most importantly, Arab

country would be a significant source of jobs in future-oriented sectors, helping and inspiring jobseekers to

constantly upgrade their skills to take part in the next Arab success story.

Arab Science and Technology Foundation will be presented as case study, on how to contribute to Arab compet-

itiveness and growth by encouraging a robust environment of ambitious, serial entrepreneurs who envisage,

create and scale innovation-driven ventures.

Dr. Ghada M. Amer


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Workshop: Unlocking the true value of Knowledge Management: identifying and assessing your organ-

isations Knowledge Assets

We have SharePoint, we already do Knowledge Management is a phrase often spoken by senior management

when describing their organisations KM activity. And while the practice of collecting and storing what an

organisation writes down is important for effective

information and records management it overlooks the true value contained in an organisations Knowledge

Assets.

Todays knowledge worker faces a challenge conducting an assessment (audit) of their Knowledge Assets. Theemergence of social tools, alongside intranets, electronic document and records management systems, and

transactional legacy systems, not to mention a continued reliance on email for communication and storage

makes it difficult to identify what an organisation knows, who knows it, and where its kept.

This workshop will demonstrate how to:

scope a knowledge assessment (audit) and identify key stakeholders;

conduct a knowledge assessment and map the organizations key knowledge assets;

compile a diagnostic report with recommendations; use techniques for getting stakeholder engagement throughout the process; and

benchmark the results and set up a framework for ongoing measurement.

It will draw on assignments conducted by Paul J Corney in Asia, Caribbean and The Middle East.

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Talk: Leadership, Learning and Knowledge Management

Harnessing knowledge remains critical for workforce competitiveness and organizational success, as complexity and

unpredictability engulf organisations. If as leaders, manager and workers, we do not know what we know, if we do not know

what we do not know and/or if we think we know all there is to know, chances are we will not be able to compete effectively.

Success in knowledge management (KM) was traditionally about systems, technologies and platforms. Today, KM is

everybodys problem but no ones direct responsibility. A closer study of KM suggests that it is increasingly about getting the

balance right in structural and behavioral changes within organisations. Today, KM must work in concert with leadership

learning, and growth strategies. Tomorrow KM will be about sustainable organizational development (OD).

This presentation will walk the audience through why effective KM requires re-balancing leadership and learning within

organisations, and how these relate to the ancient Aristotelian philosophy of Ethos, Pathos and Logos. Originally posited as a

frame for argumentation, the intellectual, emotional and physical aspects that concern knowledge creation, transfer and

integration are examined. Often the end result of effective KM is in observations, insights and lessons learnt. Deductive and

inductive reasoning involves making an effective, persuasive reason to back up ones claims. Seeking and giving reasons is the

heart of argumentation, and the heart of change in organisations.

This presentation will conclude with the argument that KM is part of Organisational Development, as are leadership and

learning.

Workshop: Harnessing the Power of Organisational Storytelling

We work in hierarchical organisations. Depending on which part of the world or country our organization is based, and operates

in, there are values and beliefs that management and workers hold as important. There are also deep experiences, observations

and expectations that our employees accumulate that are valuable to the organization. Most times these go untapped for many

reasons.

These cultural and hierarchical aspects combine to create difficulties for many of us at work, as we often find ourselves

struggling to communicate what we know, and surface what we do not know, better. As many organisations grapple with how

to create, transfer and integrate knowledge better among workers, organisational storytelling is becoming increasingly popular

as a Next KM practice. This day workshop will surface its potency, and its possibilities for us as learning professionals

HR managers and/or knowledge practitioners, as to how we can utilize story building and storytelling techniques to share what

we know, and seek what we do not know, as we design the knowledge spaces in our work environment.

Participants in this hands - on workshop will be introduced to the 251 and the STOP organizational storytelling , models

created by the presenter. Two articles explaining these models will also be provided.

Karuna Ramanathan



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Attendance

Join us at park hyatt Duabi

Monday and Tuesday 16-17March

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www.km-me.com

park

hyattDuabi http://www.dubai.park.hyatt.com/en/hotel/our-hotel/hotel-features.html

The Conference Is Attended yearly by More Than 500 Interested Participants In The Field of Knowledge Management

From Different Positions And Countries

Conference Registration Fees Including Workshops 2170$

20%

40%

discount on registration fees for Early bird

discount on registration fees for University students

Special Offers For Group RegistrationsRegister now and getKM Middle East Membershipto gain access to yearly work paper and conference

recommendation. Be a member and get an access to online attendance with less package.

Early Bird registration include hotel accommodation

With breakfast for the first 50 participants


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The conference offer the opportunity to leading entities to show case its best practices in

knowledge Management from UAE and the Middle East through the Best practices Platform

The conference Yearly Award is granted to entities showing developed knowledge management

application on organizational level supporting best practices in the same field according to the

Award committee set criteria. For more information on the award you can visit

www.kmme.com

Best Practices Platform

2015 Exhibitors are representatives of Leading IT solution companies and technology providersas well as governmental entities, specialized libraries and Universities

The conference Administration offers training opportunities and consultation services to

organizations and KM departments according to their needs

Alongside Exhibition

Training and Consultation

KM Middle East 2015 Award



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u For more information contact us through: 00971 504415480 / 00971 503827841 / 00971 26355527

For registration send an email to [email protected] Or visit www.km-me.com - [email protected]

Documents

KM Middle East 2015 Brochure