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Into Your Social Media Strategy Incorporating Customer Service

Incorporating Customer Service into your Social Media Strategy

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Page 1: Incorporating Customer Service into your Social Media Strategy

Into Your Social Media Strategy

Incorporating Customer Service

Page 2: Incorporating Customer Service into your Social Media Strategy

TRUE VOICE MEDIA // www.truevoicemedia.com // @truevoicemedia // 215-948-2012

★B2B vs B2C ★An Intro to Social Customer Service ★The Customer Service Imperative ★The Art of “Doing it Right”

This Presentation Will Cover

Page 3: Incorporating Customer Service into your Social Media Strategy

Timing

130 MINUTES

Presentation (60 minutes)

Workshop (60 minutes)

Break (10 minutes)

Page 4: Incorporating Customer Service into your Social Media Strategy

TRUE VOICE MEDIA // www.truevoicemedia.com // @truevoicemedia // 215-948-2012

Learn More:http://truevoicemedia.com/workshops

http://truevoicemedia.com/workshops
Page 5: Incorporating Customer Service into your Social Media Strategy

TRUE VOICE MEDIA The Social Business Agency

@truevoicemedia truevoicemedia.com

http://truevoicemedia.com

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