How to Transform Business Processes with Salesforce Apps Webinar

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  • How To Transform Business Processes

    Troy Sellers

    Enterprise Architect

    Stephen Titley

    Software Engineer

    Entanet International Ltd

    Matthew Mills

    Head of Software Development

    Entanet International Ltd

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  • Safe harbor statement under the Private Securities Litigation Reform Act of 1995:

    This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties

    materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed

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    looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any

    statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new,

    planned, or upgraded services or technology developments and customer contracts or use of our services.

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    Safe Harbor

  • CIOs are More Focused on the Business than Ever Before

    say the CIO role is more

    important to the business

    than ever before


    Source: CIO Magazine, 2015

  • But IT Platforms Have Fallen Behind the App Revolution

    Front Office Back Office

    Customer Centric

    Constantly Upgraded


    10 day cycles

    Process Centric

    Slowly Upgraded


    10 year cycles

  • We Help Customers Transform Their Sales, Service, and Marketing Processes

    Sales Service





    32% Increase in sales

    40% Customer


    40% Marketing


    + +


    39% Customer



    Source: Salesforce Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.

    Average Percentage Improvements Reported by Salesforce Customers

  • Why have our customers been so successful?

  • Flexible, Scalable, Metadata Platform

    Workflow Data &

    Objects Identity Analytics Collaboration Mobile UI

    2,700+ Partner Apps

    Largest Enterprise Ecosystem Cloud



    Data Science

    Trusted Multitenant Cloud

    Fast App Dev & Customization

    Common data model, workflows, and collaboration. Built for desktop and mobile.

    Everything is Powered by the Salesforce Platform

    Analytics Community Marketing Service Sales Apps Complete CRM

  • Salesforce1 Platform Recognized as an Enterprise Cloud Platform Leader

    #1 Market Share

    Magic Quadrant for

    Application Platform as a Service,


    March, 2015 Analyst: Yefim V. Natis

    This includes a graphic that was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Gartner does not endorse any vendor, product

    or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as

    statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    A LEADER The Forrester Wave: Enterprise Public Cloud Platforms For CIOs, Q4 '14

    A LEADER The Forrester Wave: Enterprise Public Cloud Platforms For Rapid Developers, Q4 '14

  • The Power of the Salesforce1 Platform



    46 Major


    (3x /year)




    Single Code Base

    and Shared


    Open &


    API-First Architecture

    2700+ AppExchange




    Integrations and



    6BLines of

    Apex Code

    500MAPI Calls Per Day,

    28 Versions






  • Why Salesforce? The Fastest Path from Idea to App

    Idea Build App with modern frameworks


    buy &






    define user


    build & test


    make it

    mobile &



    reporting &




    Legacy Platforms


    6-12 Months?




  • Develop, package and instantly deploy apps

    Access rich APIs and frameworks

    Code in your favorite language:

    Ruby, Java, Apex

    Add fields, design layouts, and manage users with

    clicks, not code

    Point-and-click workflow & business logic

    Drag-and-drop reports and dashboards

    Now Business and IT Can Innovate Together. Faster.

    Program for Advanced Functionality Configuration for Rapid Development

  • AppExchange - The #1 Business App Marketplace A robust ecosystem of proven business apps and developers

    Over 2,600 apps

    2.7 million installs

    2 million developers




  • Companies That Run on Salesforce Go Faster

    Coding Productivity

    47 % +

    42 % +

    Decrease in IT Costs

    Faster Integration

    47 % +

    Faster System Testing

    46 % +

    Faster Deployment

    55 % + Faster


    52 % +

    Faster Design

    50 % +

    Source: Salesforce Customer Relationship Survey conducted March 2014 - May 2014, by an independent third-party, Confirmit Inc., on 4,100+ customers randomly selected. Response sizes per question vary.

    Average Percentage Improvements Reported by Salesforce Customers

  • Copyright Entanet International Ltd 2015

    Entanet & Salesforce

    Presented by Matthew Mills & Stephen Titley

    Entanet International Ltd


  • Copyright Entanet International Ltd 2015

    The world in 1996

    Braveheart was at the cinema

    Prince Charles & Diana got controversially divorced

    Dolly the sheep was cloned

    East 17 & The Spice Girls were at the top of the charts

    Entanet was started...and dial-up Internet was cutting edge!

  • Copyright Entanet International Ltd 2015

    About Us

    Leading wholesale voice and data communications provider

    Delivering business class solutions via reseller partners

    National, resilient MPLS network

    Only non-BT organisation to have footprint extended to all WBC aggregation points

    Enabled strength and growth in Leased Line and IP VPN solutions

    Copyright Entanet International Ltd 2015

  • Copyright Entanet International Ltd 2015

    Organic growth resulted in business process change

    In-house systems were inflexible

    Data silos resulted in poor data quality

    Reporting was painful and confidence in m