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How To Generate Leads And Drive Revenue With Social & Email Marketing Tamara Gielen, Plan to Engage @tamaragielen

How To Generate Leads And Drive Revenue Via Email And Social

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In this webinar, Tamara Gielen cover trends, best practices and tactics to generate leads via social media (Twitter, Facebook, blogs, communities etc) and how to nurture and convert those leads into paying customers.

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Page 1: How To Generate Leads And Drive Revenue Via Email And Social

How To Generate Leads And Drive Revenue With Social & Email MarketingTamara Gielen, Plan to Engage@tamaragielen

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2©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Your presenter today

• 12+ years of experience in online marketing

• Specialized in email marketing

• Author, blogger, speaker, consultant

@tamaragielen

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 3

Marketing goal: generate SQLs

Sales Qualified

Lead

Lead generation

Lead scoring

Lead nurturing

Tools & Processes

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 4

The tools you’ll use

Content

Social

Search Ads

Email

Forms

Testing Analysis

Tools

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 5

What we’ll cover today

1. Using social media to generate leads

2. Scoring leads to identify readiness-to-buy

3. Nurturing leads with email marketing

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Use social media to generate leads

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 7

1. Relevant content

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 8

Content that people share

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9©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Some examples

eBooks Webinars

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10©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Some examples

Infographics Reports

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11©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Some examples

White papers Videos

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12©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Some examples

Slideshows Blog posts

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13©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

2. Landing pages that convert• A/B tested design

& copy

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14©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

2. Landing pages that convert• A/B tested design

& copy

• Single-topic

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15©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

2. Landing pages that convert• A/B tested design

& copy

• Single-topic

• No site-navigation

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16©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

2. Landing pages that convert• A/B tested design

& copy

• Single-topic

• No site-navigation

• Short forms

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 17

3. Traffic, traffic, traffic

Social

Search

Ads Email

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18©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Tweet about your content

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 19

Promote it on Facebook

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 20

Blog about it

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 21

Calls-to-action everywhere

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 22

Calls-to-action everywhere

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 23

Calls-to-action everywhere

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 24

Promote it to your list

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25©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Capture

Score

Nurture

Analyze

Convert? NOYES

NEXT STEP

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Score leads to identify readiness-to-buy

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 27

Lots of criteria to score on

ScoreDemographics

BANT

Web behavior Email responses

Event attendance

Sales input

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 28

Score defines message flow

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Nurture leads with email marketing

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 30

Permission is key

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 31

Basic lead nurturing campaigns

New incoming leads

- Welcome

- Educate

- Promote other content

Stay in touch

Focus content & timing on:

-buyer roles personas-buying stages

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 32

Sample lead nurturing path• Day 1: introductory email

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 33

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 34

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download• Day 15: personal email from sales rep

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 35

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download• Day 15: personal email from sales rep• Day 30: Best practices white paper

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 36

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 37

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 38

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous

download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep

offering product demo

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 39

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep offering

product demo• Day 85: Call from sales rep to schedule in-person

meeting

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©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 40

Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep offering product demo• Day 85: Call from sales rep to schedule in-person meeting• Day 90: sales proposal via email

Source: http://www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf

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Some great resources

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42©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com

Check these out!

www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf

www.eloqua.com/grande/

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B2Bemailmarketing.com

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Thank you!

Connect with me:

[email protected]+32 477 666 930www.PlanToEngage.comwww.linkedin.com/in/tamaragielen