Upload
plan-to-engage
View
428
Download
2
Embed Size (px)
DESCRIPTION
In this webinar, Tamara Gielen cover trends, best practices and tactics to generate leads via social media (Twitter, Facebook, blogs, communities etc) and how to nurture and convert those leads into paying customers.
Citation preview
How To Generate Leads And Drive Revenue With Social & Email MarketingTamara Gielen, Plan to Engage@tamaragielen
2©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Your presenter today
• 12+ years of experience in online marketing
• Specialized in email marketing
• Author, blogger, speaker, consultant
@tamaragielen
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 3
Marketing goal: generate SQLs
Sales Qualified
Lead
Lead generation
Lead scoring
Lead nurturing
Tools & Processes
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 4
The tools you’ll use
Content
Social
Search Ads
Forms
Testing Analysis
Tools
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 5
What we’ll cover today
1. Using social media to generate leads
2. Scoring leads to identify readiness-to-buy
3. Nurturing leads with email marketing
6
Use social media to generate leads
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 7
1. Relevant content
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 8
Content that people share
9©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Some examples
eBooks Webinars
10©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Some examples
Infographics Reports
11©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Some examples
White papers Videos
12©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Some examples
Slideshows Blog posts
13©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
2. Landing pages that convert• A/B tested design
& copy
14©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
2. Landing pages that convert• A/B tested design
& copy
• Single-topic
15©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
2. Landing pages that convert• A/B tested design
& copy
• Single-topic
• No site-navigation
16©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
2. Landing pages that convert• A/B tested design
& copy
• Single-topic
• No site-navigation
• Short forms
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 17
3. Traffic, traffic, traffic
Social
Search
Ads Email
18©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Tweet about your content
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 19
Promote it on Facebook
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 20
Blog about it
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 21
Calls-to-action everywhere
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 22
Calls-to-action everywhere
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 23
Calls-to-action everywhere
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 24
Promote it to your list
25©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Capture
Score
Nurture
Analyze
Convert? NOYES
NEXT STEP
26
Score leads to identify readiness-to-buy
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 27
Lots of criteria to score on
ScoreDemographics
BANT
Web behavior Email responses
Event attendance
Sales input
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 28
Score defines message flow
29
Nurture leads with email marketing
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 30
Permission is key
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 31
Basic lead nurturing campaigns
New incoming leads
- Welcome
- Educate
- Promote other content
Stay in touch
Focus content & timing on:
-buyer roles personas-buying stages
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 32
Sample lead nurturing path• Day 1: introductory email
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 33
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 34
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download• Day 15: personal email from sales rep
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 35
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download• Day 15: personal email from sales rep• Day 30: Best practices white paper
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 36
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 37
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 38
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous
download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep
offering product demo
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 39
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep offering
product demo• Day 85: Call from sales rep to schedule in-person
meeting
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 40
Sample lead nurturing path• Day 1: introductory email• Day 10: content related to previous download• Day 15: personal email from sales rep• Day 30: Best practices white paper• Day 45: call from sales rep to check in• Day 60: Email promoting webinar series• Day 75: personal email from sales rep offering product demo• Day 85: Call from sales rep to schedule in-person meeting• Day 90: sales proposal via email
Source: http://www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf
Some great resources
42©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com
Check these out!
www.marketo.com/library/definitive-guide-to-lead-nurturing.pdf
www.eloqua.com/grande/
©2012 Plan To Engage – all rights reserved – www.PlanToEngage.com 43
B2Bemailmarketing.com
44
Thank you!
Connect with me:
[email protected]+32 477 666 930www.PlanToEngage.comwww.linkedin.com/in/tamaragielen