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If a healthy root system lies beneath a vineyard, the stage is set for a robust grape harvest. Likewise, E. & J. Gallo Winery’s culture lies beneath its leadership program, feeding the production of strong leaders and abundant employee engagement. In this session, you will learn how E. & J. Gallo Winery handcrafted a development program from the inside out, based on its leadership model: envision, enlist, engage and execute. Experience powerful stories shared by top company executives in video vignettes that were created to serve as the seeds of growth for leaders at all levels. The results have been tremendous — engagement surveys continue to climb, and E. & J. Gallo Winery has had one of the strongest years for financial and brand performance in its 77-year history. They were just announced as a finalist for the 2010 CLO Learning In Practice Vanguard Award. Kristi Marsella, Vice President, Talent Management, E. & J. Gallo Winery Maryann Billington, Senior Partner, Leadership and Talent Consulting Group, and Global Leader for Executive Education, Korn/Ferry International
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Unleashing Learning: From Strategy to Execution
Unleashing Learning: From Strategy to Execution
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Growing Your Own Leaders: E. & J. Gallo Winery’s Hand-Crafted Leadership Success
CLO Symposium September 27, 2010
Growing Your Own Leaders: E. & J. Gallo Winery’s Hand-Crafted Leadership Success Presentedby
MaryannBillington,SeniorPartner
Korn/FerryInterna6onal
SpecialGuest
Kris6Marsella
VicePresident,TalentManagement
E.&J.GalloWinery
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age
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LeadershipDevelopment–YOURWay
▶ “Homegrown”leadershipdevelopmenttrend
▶ Leadersteachingleaders
▶ Learningandleadershipjourneys
▶ Developingthebench–andgrowingroots
▶ Inyourownwords…
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AboutKris6Marsella
▶ Current6tle:VicePresident,TalentManagement
▶ JoinedGalloin1994
▶ GalloHRGeneralist,1998
▶ BecametheleaderofHRforG3Enterprises,aGallofamilyownedcompany
▶ ReturnedtotheWineryin2007asVPofHR
▶ ReturningtoG3asVPofHRStrategyandtoformtheG3LearningDivisioninJanuary2011
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AboutE.&J.GalloWinery
▶ 4,500employees
▶ Foundedin1933
▶ Largestfamily‐ownedwineryintheworld
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EngagementSurveyResults‐2007
FocusArea:“Mycompanydevelopsleadersatalllevelsoftheorganiza;on.”
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Envision
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AllLeadersNeedBOTHSkillSets
VicePresidents
Directors
Managers
EntryLevelSupervisors
TACT
ICALFO
CUS
STRATEGICFO
CUS
2009
2010
2011
2012
2012
2011
2010
2009
ManagementFundamentals
“EntryLevelThenUp”Approach
LeadershipFundamentals
“VPLevelThenDown”Approach
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GalloManagementFundamentals
▶ Phase1:6‐dayseries*forentry‐levelmanagers(Launched2009)
▶ Phase2:5‐dayseriesformid‐levelmanagers(Launched2010)
▶ Phase3:3‐dayseriesforhigh‐levelmanagers(Launching2011)
*ThisseriesisnowapermanentinstallmentintheGallocurriculum,offeredquarterlytonewhiresorpromotedsupervisors
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GalloManagementFundamentals
SupervisorySeries▶ Part1:3Days
▶ GalloOrganiza6onStructure▶ FundamentalsofInspiringTeamsandSeingGoals▶ ManagingPerformance▶ FinancialBasics
▶ Part2:3Days▶ GallointheMarketplace▶ ConflictResolu6on▶ TeamDynamics▶ Presenta6onSkills▶ WineEduca6onandTas6ngs
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Envision
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▶ Part1:2Days
▶ BuildingInternal/ExternalCustomerPartnership
▶ ProjectManagementFundamentals
▶ Part2:3Days
▶ Facilita6onSkills
▶ ProblemSolvingandDecisionMaking
▶ Communica6onSkills
▶ Budge6ngandBusinessPlanning
▶ WineEduca6on
GalloManagementFundamentals
ManagerSeries
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Envision
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▶ Cross‐func6onalteamofmanagers
▶ “WhatmakesaGalloemployeesuccessfulintheirfirstassignmentwithdirectreports?”
▶ “Whatlearningiscri6caltothesuccessofGallomid‐levelmanagers?”
▶ ODDepartmentassessed,designed,andtested
▶ Galloleadersfacilitate,seniorleadershost
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Crea6ngtheGMFProgram
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▶ 3‐daySeniorLeadershipForum
▶ Focusedonvisionaryandstrategicleadershiproleofamanager
▶ IntroducedGalloLeadershipModel
▶ Level‐appropriateexplora6onofeach“E”
▶ Workplanprojecttoplanapplica6on
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GalloLeadershipFundamentals
Envision
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age
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▶ Createduniqueleadershipmodel
▶ “WhatmakesGallo,Gallo?”
▶ Builttrainingframework
▶ EngagedKorn/Ferry
▶ TrainedVPsandSeniorDirectors
▶ TrainedVPfacilitators
▶ RollingouttoDirectorsandSeniorManagers
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Crea6ngtheGLFProgram
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GLFProgramObjec6ves
▶ SharetheDNAofleadershipatGallothroughtheGalloLeadershipModel
▶ Developleaderswhoteachasameansofsharingvision,culture,andknowledge
▶ Equipleaderstocreateposi;vechange
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Envision
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MappingYourLeadershipJourney
Big Promotion
Divorce
Layoff
Valedictorian
Chose wrong college
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ALeader’sCollec6onofStories…
▶ Revealstheirauthen6cself
▶ Reflectsthepeaksandvalleysthatdefineleadership
▶ Demonstrateshowtheexperienceshaveaffectedthewaytheylead
▶ Inspiresreflec6on,learning,andchangeonthepartofthelistener
▶ Example…
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VideoClip
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GeorgeMarsden,VP&GeneralManager,Europe
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LinkingtheStorytotheModel
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ColdMediaWarmMessage
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▶ Usedstorytellingtoconveycompellingleadershiplessons▶ “Whydoyouthinkitiscri6calforaGalloleadertobeableto:envisionfutureopportuni6es/developlong‐las6ngpartnerships/mobilizethepeoplewhocanmakeyourideaareality/out‐executethecompe66on?”
▶ “Where/Howdidyoufirstlearnthat?”
▶ Capturedonvideo
▶ Featuringvideoclipson‐linetraining
▶ “Library”availableon‐lineforcoachinganddevelopment
▶ Personalizesandhumanizes
▶ Examples…
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VideoClip
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SusanHensley,VPStrategicPlanning,PR&CommunityAffairs
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VideoClip
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MaqGallo,VPNorthCoastOpera6ons
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LeadershipDevelopmentTools
Envision
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MeasurableResults
▶ ArecentEmployeeEngagementSurveyjumped13pointsover2007(from49to62)ontheques6on,“Mycompanydevelopsleadersatalllevelsoftheorganiza6on”
▶ Allpar6cipantsreportadeeperunderstandingoftheircross‐func6onalcolleaguesintheprocess
▶ Par6cipantsdescribedtheexperienceas“lifechanging”andahighpointoftheircareers
▶ In2009,Galloexperiencedoneofthestrongestyearsforfinancialandbrandperformanceinits76‐yearhistory
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TheFuture
▶ 2011▶ GLFManagers’andSupervisors’Version▶ GLFSeniorLeaders’Forum▶ GMFSeniorSeries▶ NewGMF“DeepDives”onhottoolsandtopics
▶ 2012▶ GLFtrainingmaterialswillbeavailableemployeesatalllevels,focusedonleadershipbyindividualcontributors:“TheLeaderinAllofUs”
▶ VideoLibraryofLeadershipLessonsavailableon‐line
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TheBigIdeas
1. Makelinemanagementyourdesignpartner.
2. Buildtrainingaroundyourculturalstrength.3. Take6metocustomize.4. Letleadersteach.Theymaysurpriseyou.
5. Leveragestorytelling(withpurpose).
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StoriesfromtheFront
Storiesfromthefront
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1.Glenn2.Rene3.Kris64.Maryann
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AudiencePar;cipa;on:ALeadershipPointofView
YourStories
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1.Craryourstory2.Shareyourexperience
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Q&A
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Envision
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AToastto…
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Unleashing Learning: From Strategy to Execution
Unleashing Learning: From Strategy to Execution
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