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The purpose of this presentation is to explore methods for promoting knowledge sharing with both "high tech" and "high touch" approaches. The presentation will begin with a review of emerging micro-blog tools. Success stories and trends within government including GSA, DOS, and EPA will be briefly discussed. The majority of the presentation will focus on enabling micro-blogs within the Federal KMWG to capture valuable KM-related best practices. After a brief question and answer session, the presentation will then focus on current trends in supplementing traditional training with peer-to-peer mentoring. A brief poll will be conducted to understand the value of mentoring across agencies including sharing expertise in KM including SharePoint, wikis, storytelling, etc.. The presentation will conclude by testing new features available with the Federal KMWG web conferencing software. The test will consist of synchronizing participants embedded web browser to view videos, web pages, and other web content in real time without loss in performance.
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Facilitate Knowledge Sharing Through Micro-Blogs and
Peer-to-Peer Training
by Ray ChanceECMINSTITUTE
Introduction
Micro-Blog Presentation Peer-to-Peer Presentation Brainstorming chat after each topic Test new web conferencing
features Conclude with Questions/Answers
Dark Days?
'Car Czar' Power to Force GM Bankruptcy?
Third of Hedge Funds Face 'Wipe Out'...
Prime rate nears 0% $700 Billion bailout will fail Obama left with little time
to curb global warming
Great Days!
“These are not dark days: these are great days -- the greatest days our country has ever lived. “ Churchill, Winston
What is Micro-Blogging?
Micro-blogging is a form of blogging that enables users to post brief text updates (say, 140 characters or fewer) or micromedia such as photos or audio clips.
These messages can be submitted by a variety of means, including text messaging, instant messaging, email, MP3 or the web.
Micro-Blogging Tools Twitter – By far the most
popular tool
The Good
widely used
very simple interface
excellent summary pages
The Bad
limited to 140 characters
proprietary database
emphasizes “me” not “us”
difficult to categorize posts
And the Ugly
goes down often
competitors are failing left and right
hard to customize i.e. Add tags, expand text, add comments etc.
Examples in Government
