Writing Effective

Emails for a Diverse Audience

Emails = One Option for Business

Communication

Best Email Practices Within a

Diverse Culture

Adapting to and nurturing

intercultural communication in business situations

is imperative to understanding

diversity.

Rules of Emails• Know Your Audience• BLOT (Bottom Line On

Top)• DAB (Detail, Analysis,

Background)

PunctuationAnd

Grammar

• What you are saying

• How you come across• What your

readers expect

Enacting An

Executive ToneAnd Presence

• Conciseness• Emphasis

• Organization

What is InternationalEnglish Style?

Basic Rules of Style

Broad Communicatio

n

Write For Translation

ClearBrief

Sincere

• Principles of Simplicity• Principles of Clarity

• Principles of Correspondence

International English

Style Tactics

• Use Best Practices when Composing and

Responding to Business Emails

• Enact an Executive Presence Online

Key PointsTo

Remember

 Diversity Definition. (2014). Retrieved from The Free Dictionary Web site:

http://encyclopedia.thefreedictionary.com/Diversity+(business).html

E-mail Definition. (2014). Retrieved from The Free Dictionary Web site:

http://www.thefreedictionary.com/e-mail

Flood, T. E. (2008). MBA Fundamentals: Business Writing.

New York: Kaplan Publishing.

Weiss, E. H. (2005). The Elements of International

English Style: A Guide to Writing

Correspondence, Reports, Technical Documents,

and Internet Page for a Global Audience. M. E. Sharpe.