Collaboration @ Cisco Roadshow 2017

Cisco Roadshow 2017

Evolve your business with Cisco Collaboration

Alkiviadis Zoupas,

Systems Engineer, CCIE#8729

Why Collaboration and Video?

Business benefits

Cisco Confidential 3C97-730912-00 © 2014 Cisco and/or its affiliates. All rights reserved.

Business Benefits of Collaboration and Video services

Improve team collaboration

Improve Project Management

Faster problem resolution

Increase Executive Reach

Increase Corporate Alignment

Collaborate with external organizations

Enhance Business relationship with partners/suppliers

Locate and access remote experts

Increase Customer Satisfaction

Create new B2C interaction models

Achieving Business Outcomes

Cisco collaboration solutions span every individual and every team

Cost

Control

Employee

EngagementProductivity

Innovation

& Growth

Customer

Satisfaction

Cisco’s solution and strategy

C97-729600-00 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

IM/Presence, Voice, Video, Mobility, BYOD, Virtualization, Interoperability

A look on the solutionscomponents

On Premises

C97-728752-01 © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Enterprise-class voice and video communications Platform

• Industry-leading, feature-rich IPPBX

• Integrated IM & Presence services

• Video services

• Customer care/call center services

• Broad choice for hw endpoints and softclients

On Premises CloudHybrid

Cisco Unified

Communications

Manager

Voice

Video

Security

Presence

Session

Management

Mobility

Core component of Cisco Collaboration solution

Endpoints

EveryDesk

Our mission is to provide a no-compromise collaboration experience to:

EveryRoom

EveryPocket

EveryApp

DX70DX80 DX650

EveryDesk

78008800

EveryPocket

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Voice and Video

PresenceInstant Messaging

Softphone or IPPhone Control

Desktop sharing

Exchange/Outlook/AD/Webexintegration

Windows/MAC/iPad/iPhone/Android

SX80

MX200 G2MX300 G2MX700MX800IX5000

SX20SX10

EveryRoom

• Quick install

Connect HDMI into any display + Ethernet (PoE+)

• Innovation

Compact purpose-built unit with codec, camera, built-in microphone at comparable price to a computer

SX10 Quick Set- Video enable small rooms

Cisco Confidential 16© 2014 Cisco and/or its affiliates. All rights reserved.

Transformative Experiences for Every Space


Internet

Core Call Control

& Endpoint Registration

Secure B2B

Call Control IM/Presence

Unified Messaging Contact Center

Video point-to-point

customer

companyA

companyB

companyC

- Communicate with partners/customers in secure way

- Interoperability with H323 and SIP standards

- SIP URI dialing, H.264 AVC codec, BFCP

Video/Audio/WebConferencing services

ConferencingOn Premises


Internet

Core Call Control


Secure B2B




customer

companyA

companyB

companyC





Internet

Core Call Control





- Browser-based WebRTC participants

- S4B O365/Lync interop

Video/Audio/Web

Conferencing

Secure B2B and B2C




WebRTC browser

companyA

companyB

companyC

37%

Average employee

time spent in meetings

70%

Employees admit to

bringing other work to

meetings

Typical time it takes

to start a meeting

10minutes

Effective meetings are a priority

My personal Meeting Room

ALWAYS ON VIRTUAL ROOM – SIMPLE TO USE

VIDEO and AUDIO participants

OPTION FOR PIN PROTECTION

Internal and external participants

Standards-based SIP and H323 Video endpoints

S4B O365 and Lync participants

Browser/WebRTC participants

Join from Video system or Lync/S4BJoin from browserJoin from audio PSTN

Conferencingon cloud

New


Webex cloud solution • Cloud-based

• Subscription based

• Easy to start

• Pay as you grow

Webex now supports Video participants (SIP/H323 and S4B)

Cisco® WebEx Cloud

Cisco TelePresence

Endpoints

3rd Party Standards

Based Telepresence

Endpoints (SIP, H323)

WebEx – browser-

based Lync/S4B

New


Internet

Core Call Control


- Communicate with partners, customers

in secure way



- Browser-based participants

- S4B O365/Lync interop

Secure B2B and B2C




Browser

companyA

companyB

companyC

Webex CMR Cloud

My personal Meeting Room on the Webex cloud

Join from Video system or Lync/S4BJoin from browser Join from audio PSTN

ALWAYS ON VIRTUAL ROOM – SIMPLE TO USE

VIDEO and AUDIO participants

PIN PROTECTION

Internal and external participants

Standards-based SIP and H323 Video endpoints

S4B O365 and Lync participants

Browser participants


Why Cisco Video Collaboration ?

Focus on usability simple to use

drives adoption

Best video endpoints portfolio

options to cover all needs (browser

to boardroom)

Unique integration with IPTelephony

Feature rich - innovation

Secure and tested

Interoperable

Cisco’s market position

ING BankFinancial Services

Opportunity

Solution

Outcome

Optimize remote and

in-branch resources

Cisco Remote Expert for

Banking

15% sales increase

Instituto ZaldivarHealthcare

Opportunity

Solution

Outcome

Connect patients requiring

critical eye care to doctors

Video collaboration

Saved 500,000 kilometers in annual

travel, projected 40% growth in

consultations, provided innovativecare

BauerManufacturing

Opportunity

Solution

Outcome

Improve teamwork and

productivity with customers,

partners, and employees

CMR Cloud,

Cisco endpoints

30% increase in

productivity, 10% shorter time to market

Napier UniversityScotland; 17,000 students, 1,300 employees

Opportunity

Solution

Outcome

Streamline long-distance

learning; simplify meeting

setup

Cisco WebEx

5x increase in WebEx

meetings per month;

faster, self-service meeting setup

John LewisUnited Kingdom; 29,000 employees

Opportunity

Solution

Outcome

Streamline communications

and enable new ways of

working

Video conferencing,

IP phones

60% improvement in

partner training efficiency

Team collaboration at its best!

Cisco Spark

New

teamwork at its best

Continuous Workstream

Before During After

Cisco Spark

A complete business collaboration service from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere, and anytime.

Cisco Spark is hosted by Cisco, and sold by partners.

Message MeetingTeam messaging in virtual rooms

Persistent Chat, Content Sharing, Iteration

Audio, video, and web meetings

Before/during/after-meeting messaging and content

Spark Services

Message Meeting CallTeam messaging in virtual rooms

Persistent Chat, Content Sharing, Iteration

A Cloud-based phone system1 plus much more

Make calls within or outside organization via the PSTN1

Audio, video, and web meetings

Before/during/after-meeting messaging and content

Spark Services

* Not yet available for Europe

Spark App

Less email. More agility. Better teamwork.

Communicate from

where your work lives

At your Fingertip

An Easier Way to Get Everyone Together

Work together in unlimited virtual rooms that you can easily access through a searchable, sortable list

Start collaborating with anyone by simply adding

their name or e-mail address

Pull Everyone Together Simpler Way to Work With All Your Teams

Teams enabling user to create and join virtual teams

and add “open” rooms for their teams

Make and receive calls inside and outside your

organization.Schedule or join

meetings from anywhere

Simple organization and permissions

Follow everything the team is working on and easily join discussions

View all your teams together to find a room or catch up on a project

Manage team members from within the app

All Your Teams Together and Browse-able Follow Progress

Keep track of conversations across all your teams in one place

Get Work Done Faster

Share a photo or add a file

directly into your rooms

Get a team member’s

attention or see who is

looking for you

Add Files

Even While Mobile

@Mention Team

Members

Get to Need-to-

Know Quickly

Find key information, people

and rooms anytime

Search Across

Workspaces

Filter rooms by different

categories to zero-in on

relevant information

Accelerate Decision Making

Share your

screen to gain

quick alignment

Create a room for your

team to continue working

after the meeting finishes

Start a 3-participants

meeting in your rooms from

any device

Move from desktop to mobile with

one click to keep the call going

Meet, Share, and Continue Take It with You

Get Creative with the Cisco Spark Board

Room Devices Spark Board

Video enable conference

rooms

Get creative

Control everything from the Cisco Spark app

AppApp

Any device

App Centric

Make Spark the Place for All Your Work

App Integration Services Spark for Developers

Easily configured integrations in the

Cisco Spark app to unify workstreams

Native Integrations

Connect to other aps in seconds to

automate recurring tasks and make

your life more efficient

Create custom integrations using

Cisco Spark APIs through the Spark

for Developers portal

Built.io

Zapier

IFTTT

developer.ciscospark.com

Easy for users to integrate Cisco Spark with the apps they love

Tools for developers to transform collaboration experiences

Business Class Security Features

Lock rooms to

moderate room

participants and

content*

*Not included in free

User Access Controls IT Management

Add Single Sign-On, directory sync,

and view analyticsEnd-to-end

encryption in the

cloud, and in-transit

and media encryption

Encryption

Cloud Collaboration Management

Customer View

User & Device

Management

Role based

Access

Automated

Provisioning

Analytics

(Engagement,

Quality)

SSO &

Directory Sync

Manage Services

& Integrations

Cisco Spark Room Systems – Video-as-a-Service

MX200 MX300

MX800MX700 MX800 Dual

DX80DX70

SX80SX20

Register Cisco Video endpoints

(DX,SX,MX) on Cisco Spark cloud

No local callcontrol required

Why Cisco Spark

Simple Secure Complete

https://www.ciscospark.com/downloads.html

How to start Get free Spark client

Create a virtual room

Invite colleagues/partners/customers

Start collaborating!

Have audio/video calls with other Spark users

Have SIP video calls with external SIP video systems

Have Spark meetings (up to 3 participants)

https://www.ciscospark.com/downloads.html

Cisco SparkHybrid Services

for customers with Cisco UC solution (BE6K, CUCM) that want to integrate on-premises solution with Spark

Communications

Manager

Business Edition

Series

Connect to the Cisco Cloud

Message Meeting Call

Spark

Hybrid

Services

…and add message & meeting services to

your existing Cisco UC solution

Thank you!