Embed Size (px)
Citation preview
Business Communication
SHISHIR AHMAD BABU
A Tech ParkCEO & MD
USBD Group Ltd.IT-Chief Director
Alltimenews.comSenior Editor
Freelancer To EntrepreneurTraining Executive
Pre Mapping Exercise
Mind Map
Learning Objective
Do communication gap counts?
Critical success factor for life
Most Common Ways Of Communication
80% of problems in the workplace are communication related
Communication Problem Research
Types of Communication
Barriers to Communication Noise
Inappropriate medium
Assumptions/Misconceptions
Emotions
Language differences
Poor listening skills
Distractions
Essentials of Communication Dos
DO NOT
A woman without her man is nothing.
A woman.Without her,man is nothing.
Effective Email Writing
Email-top eight techniques
Email-top eight techniques
Effective Business Letter Writing
Parts of a business letters
Parts of a business letters
Parts of a business letters
Skillful Listening
Listening is needed everywhere…
LISTENING EXERCISE
HOW TO BE A GOOD LISTENER
Turn your body and tilt your face toward the speaker.
Use other parts of your body besides your ears to receive the message:
1. Look at the speaker to pick up nonverbal signals or cues
2. Your eyes will also send signals to the speaker
3. When the speaker sees a receptive audience they are motivated to work harder to communicate their message
React to the speaker by nodding your head.
Using ‘Stone Wall’ Strategy
Expressing Yourself
Communication at Meeting
Difficulty To Say “No”
Do you have difficulty saying “no”?
Are you always trying to be nice to Others at the expense of yourself?
7 Simple Ways To Say “No”
Body Language And
Nonverbal Communication
7 tips on Presentation skills
Post Mapping Exercise
Find Me
Mobile : +8801912 630 752Email : [email protected] : www.atechpark.com FB : www.facebook.com/shishir.miu
