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© 2014 NetSpeed Learning Solutions. All rights reserved. 1 Bring Your Mojo to the Virtual Classroom ASTD 2014

Bring your Mojo to the Virtual Classroom (ASTD)

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One-hour webinar demonstrating interactive virtual facilitation skills. Four virtual facilitator practices. Seven interaction tools.

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Page 1: Bring your Mojo to the Virtual Classroom (ASTD)

© 2014 NetSpeed Learning Solutions. All rights reserved. 1

Bring Your Mojoto the Virtual Classroom

ASTD 2014

Page 2: Bring your Mojo to the Virtual Classroom (ASTD)

© 2014 NetSpeed Learning Solutions. All rights reserved. 2

Webinar Objectives

• Add interactive activities and exercises that bring your mojo to life

• Apply four facilitation practices that learners love• Capitalize on your interaction tools

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© 2014 NetSpeed Learning Solutions. All rights reserved. 3

Experience

How many webinars have you delivered?

10+ webinars

4 – 9 webinars

1 – 3 webinars

I’ve never delivered a webinar

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© 2014 NetSpeed Learning Solutions. All rights reserved. 4

Mojo Crushers

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Adult Learning Principles

Malcolm Knowles(1913 – 1997)

Name one adult learning principle.

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© 2014 NetSpeed Learning Solutions. All rights reserved. 6

• Adults need to be involved in the planning and evaluation of their learning.

• Experience (mistakes included) provides the basis for learning activities.

• Adults want to learn subjects that have immediate relevance to their work or personal lives.

• Adult learning is problem-centered notcontent-oriented.

Adult Learning Principles

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• It’s Visual• Tell a Story• I Really Like You!• Engage Continuously• Hit Them With a

Problem• Facilitate Learning

Bringing Your Mojo to the VirtualClassroom

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The more you feel like a lecturer, the less effective you will be in the virtual classroom.

New Mindset

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© 2014 NetSpeed Learning Solutions. All rights reserved. 9

It’s a Visual Medium

Make your slides compelling.

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Mojo Rule #1

Engage participants every 3 minutes with a poll, chat, or request for feedback.

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© 2014 NetSpeed Learning Solutions. All rights reserved. 11

Your Tool Kit

ChatPollingStreaming VideoAnnotation ToolsEmoticons/Status IconsVideoHost/Producer

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Chat

Uses Benefits

Ask questions of participants Engage attention

Encourage problem solving Activate their thinking

Build peer-to-peer dialogue Increase collaboration

Invite questions and observations Build commitment to the learning community

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© 2014 NetSpeed Learning Solutions. All rights reserved. 13

Open Chat

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Multiple Chats

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Pairs Chat

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Polling

Uses Benefits

Quiz participants to check learning Verify learning effectiveness

Quickly get learner feedback Engage participants easily

Share opinions and experiences Increase peer-to-peer learning

Check assumptions about your audience

Tailor your presentation

Set up a lecture or discussion Engage their thinking functions

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© 2014 NetSpeed Learning Solutions. All rights reserved. 20

Build Awareness

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© 2014 NetSpeed Learning Solutions. All rights reserved. 21

Page 22: Bring your Mojo to the Virtual Classroom (ASTD)

© 2014 NetSpeed Learning Solutions. All rights reserved. 22

Express Opinions

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Test Learning

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Streaming Video

Uses Benefits

Stream video of the presenter and host

Create interest

Capture attention of visual learners

Build rapport

Decrease multi-tasking

Strengthen learner – facilitator contract

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Annotation Tools

Uses Benefits

Learners “point” at content on a slide

Get fast feedback

Participants may label diagrams Test knowledge retained

Facilitation can conduct rapid polls Move quickly through content while engaging learners

Host or facilitator can type learner responses

Facilitate discussion and record key points

Use pointer and highlighter on slide Direct learner attention

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© 2014 NetSpeed Learning Solutions. All rights reserved. 29

Whiteboard

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© 2014 NetSpeed Learning Solutions. All rights reserved. 30

Point to Problems

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Emoticons/Status Icons

Uses Benefits

Check in with participants Quickly see agreement/disagreement

Replace eye contact Confirm assumptions

Check the pulse of the class See who’s ready to move forward

Ask for volunteers Keep everyone on track

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© 2014 NetSpeed Learning Solutions. All rights reserved. 32

Status Icons

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Status Icons

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Video

Uses Benefits

Show short (< 2minutes) video Change the energy

Demonstrate skills or behaviors

Introduce a problem to solve

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© 2014 NetSpeed Learning Solutions. All rights reserved. 35

Video

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© 2014 NetSpeed Learning Solutions. All rights reserved. 36

Host/Producer

Uses Benefits

Use the Host as your delivery partner

Energize the workshop

Handle technology issues Don’t slow down your delivery

Answer logistical questions Provide personal support to learners

Present role play and case examples.

Create interest

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Role Play on Camera

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© 2014 NetSpeed Learning Solutions. All rights reserved. 38

Get Learner Feedback

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© 2014 NetSpeed Learning Solutions. All rights reserved. 39

Technology Snafus

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Technology Snafus

• Always schedule a dry run• Arrive 30 minutes prior to your

webinar• Use a host/producer to handle

technical issues• Practice breakout rooms with real people• Have a contingency plan for technology issues

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The Zen of Delivery

Begin with a centered, calm mind

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Action Planning

• One thing I can do….

• One thing my team can do….

• One thing my organization can do….

• One other thought….

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Complete the Survey

• Receive the slides• Attend Virtual Facilitator Training course:

(July 14 – August 15)• Receive a 20% discount off $1595• Use promo code

“ATD” when registering• Download a free ebook

(From Chalkboard toKeyboard)

Page 44: Bring your Mojo to the Virtual Classroom (ASTD)

Twitter: cclayatnetspeedLinkedIn: cynthiaclayEmail: [email protected]