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My students use ideas from my (Jeff Funk) class on business models to create a business model for Tactus, Tactur supplies a revolutionary new form of new technology that enables better touch screens. Using MEMS, portions of the screen rise up thus making it easier for the user to more easily interact with touch screen displays. these slides analyze the value proposition, customer selection, method of value capture, scope of activities, and method of strategic control for Tactus.
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MT 4002 Technology Management Strategy | Tactus
Tactus Technology Tactile User Interface for Touchscreen Devices
Dynamic Buttons rise UP from your touchscreen Buttons when you need them; gone when you don’t.
MT 4002 Technology Management Strategy | Tactus
Presentation Overview 1. Introduction to Tactile Layer
o What is the Tactile Layer
o Value Proposition - Why is Tactile Layer better?
2. Market for Tactile Layer
o Opportunities for business
o Customer Selection
3. Value Capture
o Product offering
o Money Flow within existing market
o Method of Value Capture & Revenue Models
4. Scope of Activities
5. Strategic Control
o Long term survival and growth
MT 4002 Technology Management Strategy | Tactus
The Touchscreen Experience
• Interactive User Experience
• Intuitive & Easy to use
• Unable to recreate true tactile responses
• Low accuracy during use
MT 4002 Technology Management Strategy | Tactus
Problem
Compromised User Experience
• Data entry errors
• Poor typing speed
• Constant visual monitoring - inconvenient or even dangerous
• No way to blind-navigate
MT 4002 Technology Management Strategy | Tactus
Compare advantages of two most common Interaction Methods
Physical Buttons • High speed typing
• Accuracy and confidence
• Free from sensitivity and calibration problems
Touch Screen • Bigger screens
• Fastest pointing device
• More interactive browsing experience
• New dimension to games and apps
Tactus Technology Demo Video Click to Watch
Solution
MT 4002 Technology Management Strategy | Tactus
What is the Tactile Layer user interface?
• Application-controlled, completely transparent real and physical buttons that rise up from the touchscreen surface on demand
• Tactile Layer™ easily integrates with today’s touchscreen-based devices o Replaces ‘window’ layer and requires no change to the underlying
display or touch sensor
• A ‘best of both worlds’ solution combining the comfort of a physical keyboard with the versatile experience provided by a touchscreen
MT 4002 Technology Management Strategy | Tactus
So how does Tactile Layer Work?
• Replaces the front layer of the display stack, known as the cover lens or window.
• Little or no change to the underlying touch sensor or display.
MT 4002 Technology Management Strategy | Tactus
Technology
• Venture-backed company headquartered in Fremont, California
• Sole product: Tactile Layer TM
• Availability: Commercially available in 2013
• Direct competitor: None
• Business model is product business model
MT 4002 Technology Management Strategy | Tactus
Value Proposition
MT 4002 Technology Management Strategy | Tactus
• Multiple Button Shapes • Controllable button height • Programmed to custom-fit current
screen
Types of Buttons – Truly Dynamic Interface
Square Rectangle
Orientation Sensitive
Round
MT 4002 Technology Management Strategy | Tactus
The Tactile Layer: More than simply ‘best of both worlds’
– A superior value proposition
• Enables multi-tasking by reducing user’s need to look at the screen while using a touchscreen device
• Improved Safety
Tactile Layer introduces new value to the end user
MT 4002 Technology Management Strategy | Tactus
Superior Value Proposition
• Improves speed and accuracy while using a touchscreen device
MT 4002 Technology Management Strategy | Tactus
Superior Value Proposition
• Provides an overall improved user experience with touchscreen device
MT 4002 Technology Management Strategy | Tactus
Key Benefits of Tactile Layer to End Users
• Higher performance - addresses conformation and orientation
‒ Higher Accuracy
‒ Faster speed
• Improved Safety
• Improved overall user experience
Key Takeaway: 1. People care about these areas of problems 2. These benefits are add-ons, without sacrificing any of the existing touchscreen features
MT 4002 Technology Management Strategy | Tactus
Applications / Value Prop for Users
Using capacitive screen with gloves
Better/ Realistic Games
Better typing efficiency
Full-screen Entertainment
Full-screen Work Processing & Presentation
Compatible with existing phone covers
MT 4002 Technology Management Strategy | Tactus
Market Opportunities & Customer Selection
MT 4002 Technology Management Strategy | Tactus
Potential Applications of Tactus’s Tactile
Layer
Non-Touch Screen, Physical Keyboard Phones
Touch Screen, Physical Keyboard-less Phones
Hybrid Phones
Market Segments
Hand Phone Industry
First Adopters
Customer Selection
MT 4002 Technology Management Strategy | Tactus
Sales of touch screen devices with built in keyboards: Mobile phones
Sales of keyboard peripherals to touch screen devices
Market Opp of Tactus
Touchscreen demand to grow by 90-percent, led by mobile, tablet markets
48.64% of people surveyed still want qwerty keyboards
Touchscreen demand to grow by 90-percent, led by mobile, tablet markets 48.64% of people surveyed still want qwerty keyboards
Sales of touch screen devices with built in keyboards: Mobile phones Sales of keyboard peripherals to
touch screen devices
MT 4002 Technology Management Strategy | Tactus
Existing Value Network
OEMs (Hardware Component
Manufactures)
Phone Manufacturers
Phone Retailers
Service Providers
Consumers
OS Developers
Application Developers
Content Providers
Indirect customers to Tactus
Logical categorisation
Customers/ Stakeholders to Tactus
MT 4002 Technology Management Strategy | Tactus
New Value Network with Tactus
Phone Manufacturers
Phone Retailers
Service Providers
Consumers
OS Developers
Application Developers
Content Providers
Indirect customers to Tactus
Logical categorisation
Customers/ Stakeholders to Tactus
Direct customers to Tactus
Tactus Tactile Layer
Other Hardware Components
Manufacturers
+
OEMs
MT 4002 Technology Management Strategy | Tactus
• Provide a new, innovative feature
• Easy integration - no need to re-engineer display stacks
• Opens up new markets and allows for creation of new and innovative products (lighter, bigger screen, curved)
• Premises for new types of OS interaction/ applications
• Provides new dimension of user experience within applications
Value Proposition for Direct Customers
Service Providers
Phone Manufactur
ers
Content Providers Consumers
Phone Retailers
MT 4002 Technology Management Strategy | Tactus
High sales volume expected Applications may use more data
High sales volume expected
Improved user experience Higher work performance
Value Proposition for Indirect Customers
Service Providers
Phone Manufactur
ers
Content Providers Consumers
Phone Retailers
MT 4002 Technology Management Strategy | Tactus
Value Capture
MT 4002 Technology Management Strategy | Tactus
Product Overview
Products Offered
Tactile Hardware
Tactile Layer
Tactile Controller
To control Tactile Layer
Product Key
To access Tactile Controller & manipulate
Tactile Layer
MT 4002 Technology Management Strategy | Tactus
Cash flow within Existing value network
Slight differences may exist between firms with different revenue models
• Apple makes both the handset and the OS, so costs are internalized
• Android OS is free but Google makes money through advertising
• Symbian is licensed
OEMs (Component Manufacturers)
Operating System Developers
Application Developers Consumers
Provide Platform for development
Sell Content/ Advertising revenue
Licensing fee/ Advertising Platform
Buy Components
Handset Makers Sell Phones
MT 4002 Technology Management Strategy | Tactus
Cash flow with Tactus (A unique OEM)
Method of value capture for access key sales would vary according to platform, since the various developers have different revenue models
OEMs (Component Manufacturers)
Operating System Developers
Application Developers Consumers
Provide Platform for development
Sell Content/ Advertising revenue
Licensing fee/ Advertising Platform
Sell Phones
Buy Components
Handset Makers
Tactus Technology Sell Tactile Layer & Controller Sell
Product Key
MT 4002 Technology Management Strategy | Tactus
Revenue Model Tactus Technology
Tactile Layer & Tactile Controller
Smart phone makers
Direct Sales
Tactile Product Key to Interface
Open Source Model
Android App Developers
Direct Sales
Closed Source/ Proprietary Model
Apple
Commission per sale made
Others (Blackberry,
Symbian & Windows Phone makers)
Commission per sale made
MT 4002 Technology Management Strategy | Tactus
Pricing
• Incorporating new MEMS device introduces added cost to manufacturing smartphones
• But smartphone market and market for mobile MEMS is growing, suggesting larger volumes which may help reduce costs
• Smartphones contribute 45.6% of overall handset market shipments in 2012 and this will increase to 67.4% by 2016
(source: iSuppli - http://www.isuppli.com/Abstract/P23710_20120928151741.pdf)
MT 4002 Technology Management Strategy | Tactus
Pricing
MT 4002 Technology Management Strategy | Tactus
Scope of Activities
MT 4002 Technology Management Strategy | Tactus
Tactile Layer Design R&D
MEMS Manufacturing
IC Manufacturing
Tactile Layer Manufacturing
Application Programming Interface (API) development
Tactile Layer Sale &
Distribution
Sales of Product Key
Global Distribution
Support
Tactus Technology
External Vendors
Business Flow
Tactile Layer & Tactile Controller
Application Programming Interface
MT 4002 Technology Management Strategy | Tactus
Tactile Layer Design R&D
MEMS Manufacturing
IC Manufacturing
Tactile Layer Manufacturing
Application Programming Interface (API) development
Tactile Layer Sale &
Distribution
Sales of Product Key
Global Distribution
Support
Tactus Technology
External Vendors
Business Functions
Tactile Layer & Tactile Controller
Application Programming Interface
Supply Chain
R&D
Engineering
Strategic Management
Sales
Customer Service
Finance
Marketing
Operations, Legal, HR and IT
PR & Partnership
MT 4002 Technology Management Strategy | Tactus
Strategic Control
MT 4002 Technology Management Strategy | Tactus
Key Features/ Appropriability Regime
• First entrant
• Control standards which will create a barrier to entry
• Most important complementary assets are R&D, Marketing and Distribution
• Strong protection for the technology
• Sustainability via acquisition
• Economics of scale
• Access to complementary assets
MT 4002 Technology Management Strategy | Tactus
Patents
MT 4002 Technology Management Strategy | Tactus
Key Features/ Appropriability Regime
• First entrant
• Control standards which will create a barrier to entry
• Most important complementary assets are R&D, Marketing and Distribution
• Strong protection for the technology
• Sustainability via acquisition
• Economics of scale
• Access to complementary assets
MT 4002 Technology Management Strategy | Tactus
Conclusion
MT 4002 Technology Management Strategy | Tactus
Conclusion – Business Prospects
• Haptics is a growing field
• Business plan o Maintain industry leadership through innovation
• Potential for Tactus to branch out to other industries o E.g. Automotives/medical equipment/etc.
MT 4002 Technology Management Strategy | Tactus
THANK YOU! Q&A