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Stadard times are a foundation for performance improvement in a dealer workshop. This section deals with some of the reason's for deviations and what can be done to correct them.
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Section 4
Standard Times – Foundation for Performance Improvement
4.1 Standard Times, Introduction
4.3 Reasons For Too Long Distribution Time
4.2 Reasons For Too Long Work Time
Standard Times
4.4 Reasons For Too Long Admin Time
4.5 Summary
4.1
Standard Times Introduction
4.1
Standard Times
4.1
Standard Times Introduction
Trust Through Consistency
4.1
Standard Times
Measures Efficiency
20 Common OperationsEnables Consensus
Faster Job Closing
4.1
How Are Standard Times Normally Built
Up?
3 Blocks:
4.1
Standard Times
Work Time – Actual Repair Time
Distribution Time – Unit In/Out, Fetch ToolsAdmin Time – Open, Close, Invoice
Standard Times
4.1
020406080
100120
57
43
20
Work TimeDistribution TimeAdmin Time
Index 120
Series10
20406080
100120140160180200
86
65
30
Worktime
Distribution Time
Admin Time
Typical Case
4.2
Too Long Work Time
4.2
Standard Times
4.2
Too Long Work Time
Reasons
Following Method?
4.2
Standard Times
Is Operation Included?Properly Trained?
Right Tools?
Insufficient Supervision
4.3
Too Long Distribution Time
4.3
Standard Times
4.3
Too Long Distribution Time
Reasons
Difficult Moving Units?
4.3
Standard Times
Job card Unclear?
Slow Parts Delivery?
Improper Procedures?Work bay Badly Organized?
4.4
Too Long Admin Time
4.4
Standard Times
4.4
Too Long Admin Time
Reasons
Job card Back Late?
4.4
Standard Times
Job card Incomplete?
Missing Approvals?
Sublet Invoices Late?Unclear Who Should Pay?
4.5
Standard Times - Summary
4.5
Standard Times
4.5
Standard Times - Summary
Builds Trust
4.5
Standard Times
More Sellable Time/Productive
Improves Profit
Generates More BusinessBetter Workshop Budget
