Management Information System on Hero Moto Corp

DATE OF Preastiton:- 20 July 2012

SUBMITTED BY:- SUBMITTED To:- Dr.Vishal Khasgiwal Brijesh mourya Neeraj joshi PGDM 3rd Trimester

COMPANY PROFILE

Hero Moto Corp formerly Hero Honda is a motorcycle and scooter manufacturer based in India. Hero Honda started in 1984 as a joint

venture between Hero Cycles of India and Honda of Japan. The company is the largest two wheeler manufacturer in India. In 2010, When Honda decided to move out of the joint venture, Hero Group bought the shares held by Honda. Subsequently, in August 2011 the

company was renamed Hero Moto Corp with a new corporate identity. Hero Moto Corp now supplies motorcycles through more than 500 dealers and 700 service points, institutions, and overseas

customers.

SUPPLIER & CUSTOMER RELATIONSHIP MANAGEMENT

1. Processing Orders Manually

2. TRANSACTION PROCESSING SYSTEMS

3. MANAGEMENT INFORMATION SYSTEMS

Processing Orders ManuallyHero Moto Corp had been using the my SAP, ERP solution for its core applications until the company

continued to enter its customer orders manually – using a portal to communicate with suppliers. They used to

receive orders from dealers in the form of spreadsheets, e-mail, and phone calls. It took a few days to bring in the customer orders and consolidate them. They also had to

deal with incorrect deliveries from vendors when they sent either less or more than the scheduled quantity.

For example, they might have ordered 100 units but the supplier delivered 110. This kind of error would slow

down the receiving station while their people would seek approval for receiving the extra quantity.

TRANSACTION PROCESSING SYSTEMS

organization has manual and automated transaction processing systems (TPSs), which processes the

detailed data necessary to update records about the fundamental business operations of the organization. These systems include order entry, inventory control, payroll, accounts payable, accounts receivable, and

general ledger.

MANAGEMENT INFORMATION SYSTEMS

• Inputs: High volume transaction level data• Processing: Simple models• Outputs: Summary reports • Users: Middle managers for Structured & Semi-structured Decisions.

Process of MIS

INTERRELATIONSHIPS AMONG SYSTEMS

DECISION SUPPORT SYSTEM

• Inputs: Transaction level data & MIS Reports• Processing: Interactive• Outputs: Decision analysis• Users: Middle & Top-Level Managers• inventories of information assets • comparative sales figures between one period

and the next,• Projected revenue figures based on product

sales assumptions.

DATA FLOW DIAGRAM

Supply chain diagram and explanation

Recommendation:-

The company needs to tap the export market more efficiently as India has great potential of becoming the hub of manufacturing-Can use the distribution channel of Kawasaki and KTM for foreign market.

Conclusion:-

After differentiation company has not given the good product so that decrees the company market share and view of MIS the company is improve the technology in our bike like:- given more malaise bike.