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Mercedes-Benz and the seamless customer experience
Where Digital Meets Physical
Mercedes-Benz Cars - key figures
And a leader already in some areas
€64 Bn Revenues from passenger cars
96,000+Employees inpassengercars division
1.5 Mn Number of cars sold
remote monitoring,diagnostics
automatedappointmentbooking
Connect me
Finance mepersonalizedfinancing
Inspire meidea generationplatform
Car sharing pay-as-you-go service with smartphone app as front-end
700,000 customers
1 Mnrentals everymonth
in seven10,000
cars on roadlocations25
European countriesand North America
Innovating on the Digital Customer Experience
SOLD
Unified digital platform“Mercedes me”
Assist me
Move meintelligentmobility solutions
#digitaltransformation
Reach out: Interested in reading the full interview? Head to http://www.capgemini-consulting.com/digital-transformation-review-6
Follow us on Twitter @capgeminiconsul or email [email protected]
