MobiTkt Presentation for customer education

mobiTkt.com

By:FrequencyWeekly Management Services Pvt. Ltd.

What is mobiTkt ?It’s

imple

obile

ecure

Rail Ticket booking solution through SMS from

mobiTkt.com

S

M

S

mobiTktSMS

RAIL to

5676714

And get started on your

Rail Ticket booking…!!

Why mobiTkt ?1. Easy to use - Anywhere Anytime.2. No Queues, No Forms, No going

to booking counter, therefore convenience at your finger tips

3. Hassle-free, User-friendly ticketing solution.

4. Great saving of time, effort and cost, booking done over 2 SMSs

5. Easiest way of making payments through mWallet or IMPS.

6. No need to have internet and works on even the most basic mobile phones.

One -Time Step

Step forGetting Booking Formats

SMS “RAIL ”

to

5676714

Response from Sarthi:

“START IRCTC_USER_ID”

Step forUser authentication SMS

“START SAM909”

to 5676714

Response from Sarthi:

“BOOK FrmStnCode,ToStnCode,DDMMYY,TrnNo,Class,PsngrName1,Age1,M/F,PsngrName2,Age2,M/F,PsngrName3,Age3,M/

F,PsngrName4,Age4,M/F”

IRCTC-USER ID

Steps to follow for ticket booking by payment through mWallet

Step : 1Send booking SMS SMS “BOOK

NDLS,ALD,280313,12418,SL, varun,23,m,ezaz,23,m,priyanka

,24,f,sukhbir,25,m”

to 5676714

Response from Sarthi:“Availability details are TxnID:

92224487261426141055,Fare:Rs1300 (Incl. IRCTC SC-Rs.10.0,Agent SC-Rs.10,PG:Rs.10.0)

Availability: AVAILABLE-0529. Please send SMS PAY 92224487261426141055,IMPS or

MPAY” to 5676714 to book ticket.

From Station

To Station

Date of Journey

Train Number

Class

Step : 2send payment SMS SMS

“PAY 92224487261426141055,MPAY”

to 5676714

Response from Sarthi:Booking successful. PNR: 5612345567,

TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, VARUN Confirm S6 0035, EZAZ

Confirm S6 0036, PRIYANKA Confirm S6 0037, SUKHBIR Confirm S6 0038

Transaction ID

Steps to follow for ticket booking by payment through IMPS

SMS “PAY

92224487261426141055,IMPS”

to 5676714

Response from Sarthi:Your transaction is in progress and

TransactionID is 9222448726142614105. Please pay

from IMPS method following instructions given by your Bank. Send "9555155511,9053981,1300,9222448726142614105,OTP" to your bank IMPS

number

Transaction ID

Step : 2send payment SMS

SMS “OTP <MPIN>”

to bank’s short or long code

Response from bank:

Your OTP is xxxxxx

Mobile Pin

Step forgenerating OTP for IMPS payment

Step : 3 SMS “9555155511,

9053981,1300,9222448726142614105,xxxxx”

to bank’s short or long code

Response from Sarthi:Booking successful. PNR: 5612345567,

TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD, VARUN Confirm S6

0035, EZAZ Confirm S6 0036, PRIYANKA Confirm S6 0037, SUKHBIR Confirm S6 0038

Our Mobile Number

Our MMID

Amount

Transaction IdOTP

Ticket Cancellation Process

A) Full CancellationB) Partial

Cancellation

Step 1 forFull Cancellation

SMS“CANCEL 5612345567”

to 5676714

Response from Sarthi:Cancelling VARUN, EZAZ,

PRIYANKA, SUKHBIR Please send SMS YES

5612345567

PNR No.

Step 2 forFull Cancellation

SMS “YES 5612345567”

to 5676714

Response from Sarthi:Your Ticket is successfully cancelled.

Refund Amt:Rs.xxxx.xx. You shall receive the refund in your a/c within

next 3-4 working days

PNR No.

Step 1 forPartial Cancellation

SMS “CANCEL 5612345567,2,4”

to 5676714

Response from Sarthi:

Cancelling EZAZ,SUKHBIR Please send SMS YES

5612345567,2,4

PNR No.

Passenger Sr. No.

Passenger Sr. No.

Step 2 forPartial Cancellation

SMS “YES 5612345567,2,4”

to 5676714

Response from Sarthi:Your Ticket is successfully

cancelled. Refund Amt:Rs.xxxx.xx. You shall receive the refund in

you’re a/c within next 3-4 working days

PNR No.Passenger Sr. No.

Passenger Sr. No.

Enquiry/Help:A) Help FormatsB) Station CodeC) Train Numbers

between stationsD) PNR Status E) Call back service

A) Help format:SMS“HELP”

to 5676714

Response from Sarthi:“Send STATION <StnName>

for station code. Send TRAIN

<FrmStnCode,ToStnCode,DDMMYY> for train between stations. Send CALL for call

back from us. Send PNR <PNR_no> for PNR status”.

B) Station Code Enquiry:SMS

“STATION MUMB”

to 5676714

Response from Sarthi:

“Station Enquiry details are MUMBAI CENTRAL(BCT),

MUMBAI CST (CSTM)”.

Atleast first ‘3’ or ‘4’

characters of Station.

C) Train Between Stations:

SMS“TRAIN

NDLS,BCT,310113”

to 5676714

Response from Sarthi:Enquiry details are

(TrainNo,TrainName,DepTime):(12138,PUNJAB MAIL,05:20),

(12904,GOLDN TEMPLE ML,07:40),(12215,DEE BDTS G RATH,09:20),(12618,MNGLA LKSDPEXP,09:20),

(19024,FZR BCT JANTA,13:05)

From Station

To Station

Date of Journey

D) PNR Status:SMS

“PNR 5612345567”

to 5676714

Response from Sarthi:Ticket booking details are PNR:

5612345567, TRAIN: 12418, DOJ: 28/03/2013 NDLS to ALD,

VARUN, EZAZ, PRIYANKA, SUKHBIR Confirm S6 0035,0036,0037,0038

PNR Number

E) Call back service:SMS

“CALL”

to 5676714

Response from Sarthi:Thanks! We are procesing your

request. You will receive a call from SARTHI Helpdesk shortly. Call

08882001001 for any other support.

PNR Number

DownloadVideo tutorials

from www.mobiTkt.com

Call Centre Number:

08882001001Email support:

support@saarthii.com

Thanks for using

mobiTkt.com