Part 1 - 10 steps to selecing the right IT outsourcing partner

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Part 1

10 steps to selecting the right IT outsourcing partner

January 2013

Successful IT outsourcing

IT outsourcing can bring many benefits to your organisation. BUT a successful partnership is reliant on selecting the right partner.

This first part shares 5 of the 10 steps to help you select the right IT outsourcing partner.

Step 1 – Understand your motivesFirst and foremost ask yourself “Why are you considering outsourcing to a third party?”

Reduce cost

Improve Service

Relieve pressure

Improve innovation

Why?

Because this is what makes you stand out from the crowd!

Step 2 – Which capabilities to outsource?

DON’T outsource your core capability

Step 3 – Identify your critical success factorsWhat will success look like in the future?

This will help you and your chosen IT outsourcing partner

agree the best strategy to achieve your goal.

Step 4 – Onshore or offshore?

What will work best for your customers and team?

Team

How often will they need to communicate?

Will there be language or time difference

barriers?

Customer

How will it impact them?

What will their view be?

Step 5 – Prepare a good Request for Proposal (RFP)The response you receive is often only as good as the RFP itself

+

=Strong and correct requirements

spec& time and money saving down the

line

COMING SOON!

Part 2 – In the second and concluding part we will reveal the final 5 steps you need to take to put your plan into action.

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