IoT Expo: 7 Steps to Business Success on the Internet of Things

Steps&to&Business&Success&&on&the&Internet&of&Things&&&7&Sean%Lorenz,%Technical%Product%Manager,%Xively%

@seanlorenz&|&@XivelyIoT&

•  Your&business&+&the&IoT&

•  Building&end@to@end&connected&products&

•  Real@world&examples&

Takeaways&

2&

Business System Integration

Create Applications

Build the InfrastructureIdentify Business Case

Create operations & process optimization strategy

Define product & service strategy

Investigate & define broad business case

BOARDS + MODULESDev platformsRFIDBLEGPUs & CPUsSecurity

SENSORS + ACTUATORSAcousticChemicalProximitySecurity

HydraulicPneumaticElectricMechanical

NETWORK OPERATORData carrierWiFi carrier

GATEWAYSIP Protocols [WiFi, Ethernet]Bridge Protocols [Estimote, Z-Wave, Zigbee, mesh router]

OBJECT FUNCTIONALITYCreate & test capability Bidirectional data connectivity

Create a Connected Object

InfrastructureAPISupportMessagingAccount MgmtFile Storage

Data VisualizationRemote AccessWeb InterfaceSecurityRoutingRules Engine

Time Series StorageProvisioningRealtime Data Streaming

END USER APPSMobile app [consumer, vendor, partner]Web app [internal, external]Win32 app

OPERATIONS APPSDevice Lifecycle MgmtGroups MgmtProvisioning

Service &Support

CRM/ERP IntegrationBilling ServicesLogistics SoftwareSupport Systems

Data VisualizationLearnable, Predictive ActionStream ProcessingReporting

Device UpdatingRemote DiagnosticsUser SupportBreak/Fix

Analytics & Automation

Steps&to&Building&Complete&IoT&SoluHons&

3&

4

Follow&the&data&DATA&IS&THE&CURRENCY&OF&THE&INTERNET&OF&THINGS&

IdenHfying&a&Business&Case&Step%1%

Internet&EvoluHon&

Wave%1:%WWW%Connec/ng%PCs%

Wave%2:%Mobile/Cloud%Connec/ng%People%

Wave%3:%Internet%of%Things%Connec/ng%Everything%

6&

On&the&Top&of&Hype&Mountain&

Source:&&Gartner's&2014&Hype&Cycle&for&Emerging&Technologies&Maps&the&Journey&to&Digital&Business&

Internet%of%Things%

7&

ConnecHng&things&on&the&Internet&is&not&enough.&

“the&Pets.com&of&the&IoT”&Stacey%Higginbotham%

Today’s&connected&soluHons&must&saHsfy&&a%clearly%understood%customer%need…&

…and&holisHcally&transform&internal&departments&too.&

•  Customer&retenHon&•  Experience@based&billing,&&variable&pricing&

•  Up@sell,&cross@sell&•  Expand&market&share&

•  PredicHve&maintenance&•  Remote&service&&&support&•  Service&chain&opHmizaHon&

•  Behavior@based&insights&•  Highly&relevant&targeHng&•  Advanced&acribuHon&modeling&

•  Break/fix&cycle&management&•  Device&lifecycle&management&•  Supply&chain&opHmizaHon&

&

•  Chain&of&custody,&audit&trails&•  Real@Hme&revenue&recogniHon&•  Risk&&&compliance&management&

•  Feature&usage&&&demand&analysis&•  Product&road@mapping&•  QuanHtaHve&field&tesHng&

Sales%

Service%

Marke/ng%

Opera/ons%

Finance%

Product%Dev% 11&

Create&a&Connected&Object&&Step%2%

Building&the&product&Step%2%

How&will&your&board&be&powered?&

Power%Supply&What&type&of&board&fits&your&product?&

Boards&What&data&are&you&trying&to&observe?&

Sensors&

Where&should&I&act?&

Actuators&What&connecHvity&opHons&do&I&have?&

Networks&What&protocol&&

do&I&use?&

Gateways&

13&

14&

Build&the&IoT&Infrastructure&Step%3%

IoT&Infrastructure&Step%3%

Infrastructure&

API&

Support&

Messaging&

Account&Management&

Groups&Management&

File&Storage&

Data&VisualizaHon&

Remote&Access&

UI/UX&Development&

Security&

RouHng&

Rules&Engine&

AuthenHcaHon&

Time&Series&Handling&

Provisioning&

Real@Hme&Data&Streaming&

Object&Directory&

Deployment&TesHng&

Load&Balancing&

PenetraHon&tesHng&

15&

IoT&Infrastructure&Step%3%

16&

XIVELY API REST, Sockets, MQTT

GravityTM Platform

APPS

XivelyManagement

Studio

MESSAGING Real-time, carrier-grade messaging & routing

Business Process Integration(ERP, CRM, App Automation)

End User Applications

Devices &Gateways

OperationsApplications

TRUSTENGINE

Secure permissioning frommessaging to infrastructure

DATASERVICES

Storage and retrieval fortime series data & files

DIRECTORYSERVICES

Searchable directory ofobjects & permissions

CORERescue

BoldChat

Join.me

Cubby

17&

Create&ApplicaHons&Step%4%

Create&ApplicaHons&

End%User%Apps%

Step%4%

Opera/ons%Apps%

18&

19&

Tie&Into&Business&Systems&Step%5%

Integrate&with:&&

•  ERPs&•  CRMs&•  LogisHcs&•  Billing&•  MarkeHng&•  etc.&

Tie&into&Business&Systems&Step%5%

20&

AnalyHcs&&&AutomaHon&Step%6%

AnalyHcs&&&AutomaHon&Step%6%

Repor/ng% Filtering% Exploring% Predic/ng% Ac/ng%

Visualize&trends&in&your&data&with&dashboards&or&analyHcs&sooware&integraHon.&

Preprocessing&data&helps&to&discover&outliers,&clean&raw&data&for&parsing,&or&set&basic&triggers&and&events.&&

Unsupervised&learning&and&clustering&algorithms&can&illuminate&trends&unnoHced&by&human&analysis.&

Deep&learning,&Bayesian&and&other&predicHve&algorithms&help&you&make&future&decisions&based&on&past&data.&

Making&intelligent,&automated&decisions&based&on&learned&inputs&can&set&you&apart.&

VALUE&INCREASES&OVER&TIME&

22&

Maintain,&Service,&and&Support&Step%7%

SupporHng&your&devices&

Remote%Support% Remote%Access%Remote%firmware%updates%

Step%7%

24&

Transformation Results

The&Connected&Lab&

New&England&BioLabs&EvoluHon&

The%7%Steps%

1%

2%

3%

4%

6%

5%

7%

2.&Connected&Object&

1.&Business&Case&

3.&Plaporm&

4.&ApplicaHons&

5.&Business&Systems&

6.&AnalyHcs&&&AutomaHon&

7.&Service&&&Support&

27&

28

The&Connected&Home&

Lutron&EvoluHon&

The%7%Steps%

2.&Connected&Object&

1.&Business&Case&

3.&Plaporm&

4.&ApplicaHons&

5.&Business&Systems&

6.&AnalyHcs&&&AutomaHon&

7.&Service&&&Support&

3%

6%

1%

2%

4%

5%

7%

29&

I WANT YOU TO BUILD AWESOME

IOT PRODUCTS

@XivelyIoT&xively.com&

Thank&You!&