How to Amp Up Employee Engagement and Boost Your Business Performance

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How to Amp Up Employee Engagement and Boost Business Performance

© Glassdoor, Inc. 2016

© Glassdoor, Inc. 2016

Featured Speaker

Lisa Holden Employer Communications Manager Linkedin.com/in/holdenlisa @LisaAHolden

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agenda

why employee engagement matters

4 strategies you can implement now

key takeaways

Q&A

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Why Employee Engagement Matters

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How to Identify an Engaged Employee

Gallup Business Journal, “Five Ways to Improve Employee Engagement Now,” January 2014

•  Work with passion

•  Feel profound connection to company

•  Drive innovation and move organization forward

•  “checked out”

•  Sleepwalking through workday

•  Putting time (but not energy) into work

•  Unhappy

•  Undermine what their engaged coworkers accomplish

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Defining an Engaged Employee

Emotional Commitment

Connection to Your Mission Personal-Investment

in Business Success

Passion & Pridein Their Work Sense of Ownership

Opinion of Senior Leadership

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Aberdeen, October 2015

Boost Your Business Performance

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Building In-House Brand Advocates

Edelman Trust Barometer, January 2015

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Beat the Competition with Happier Employees

Glassdoor’s “Best Places to Work” list outperformed the S&P by 122%

Lowest rated companies underperform S&P by 29.5%

Source: Chamberlain, Andrew (2015). “Does Company Culture Pay Off? Analyzing Stock Performance of ‘Best Places to Work’ Companies,” online at glassdoor.com/research/.

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But how do you measure"and increase employee engagement?

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Here’s What Drives Employee Engagement:

Source: Global Human Capital Trends 2014, Deloitte University Press

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agenda

why employee engagement matters

4 strategies you can implement now

key takeaways

Q&A

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Tip 1:"Invite Feedback

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Start by Setting a Baseline •  Launch an anonymous survey or "

poll with free tools

•  Use Glassdoor data to identify trends and monitor employee sentiment

Download Glassdoor’s Employee Engagement Toolkit

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Glassdoor U.S. Site Survey, January 2016

Respond to the Feedback You Receive

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Glassdoor’s Feedback-Rich Culture •  Pump up new hires

•  Address concerns at all hands meetings

•  Have team leaders encourage by department

•  Place signs and stickers around the office

•  Respond to reviews by department

•  Wagl Surveys

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Tip 2:"Rally Behind"

Mission and Goals

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Keep Open Lines of Communication

Make it clear how employees contribute

Provide insight into key business objectives

Revisit goals regularly

Celebrate wins, but be open about areas of concern

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Benefits of Mission-Driven Employees

Becoming Irresistible, Deloitte, February 2015

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We Live and Breathe Transparency •  Company All Hands

•  Quarterly Business Reviews

•  CommunityDoor

•  Culture Club

•  Coding After School Program

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Tip 3:"Support Work-Life"

Integration

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Source: Becoming Irresistible, Deloitte, February 2015

“The balance of power has shifted from employer "to employee, forcing business leaders to learn how to

build an organization that engages employees as sensitive, passionate, creative contributors.”

Josh Bersin Principal, FounderBersin by Deloitte

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Flexibility and Accountability Matters Golden rule

Peer accountability

Trust employees to do the right thing

Consider remote work options

Allow autonomy

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Redefining the Nine-to-Five at Glassdoor

•  Flexible Work Time, Remote Options

•  Health & Wellness Program

•  Peer Recognition Programs

•  Team Building Off-Sites

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Tip 4:"Invest in Your"

Employees’ Growth

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Foster an Environment for Career Advancement

Glassdoor Economic Research, 2015

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Leadership Matters

Source: State of the American Manager, Gallup, April 2015

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Multi-Faceted Approach to Development •  New Hire Orientation

•  Educational Budget

•  Clear Growth Paths

•  Performance Evaluations + 360̊ Feedback

•  EQ Training

•  Speaker Series

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agenda

why employee engagement matters

4 strategies you can implement now

key takeaways

Q&A

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Key Takeaways Invite feedback

Rally behind mission and goals

Support work-life integration

Invest in your employees’ growth

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