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Salesforce1 Mobile Keynote Defining Your Strategy for Mobile Success
Clarence So EVP, Mobile Strategy @clarence_so cso@salesforce.com
Safe Harbor“Safe harbor” statement under the Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements, the achievement or success of which involves risks, uncertainties, and assumptions. If any such risks or uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. The risks and uncertainties referred to above include – but are not limited to – risks associated with possible fluctuations in our financial and operating results; our rate of growth and anticipated revenue run rate, including our ability to convert deferred revenue and unbilled deferred revenue into revenue and, as appropriate, cash flow, and our ability to grow deferred revenue and unbilled deferred revenue; errors, interruptions or delays in our service or Web hosting; breaches of our security measures; the financial impact of any previous and future acquisitions; the nature of our business model; our ability to continue to release, and gain customer acceptance of, new and improved versions of our service; successful customer deployment and utilization of our existing and future services; changes in our sales cycle; competition; various financial aspects of our subscription model; unexpected increases in attrition or decreases in new business; our ability to realize benefits from strategic partnerships; reliance on third-party computer hardware and software; the emerging markets in which we operate; unique aspects of entering or expanding in international markets; our ability to hire, retain and motivate employees and manage our growth; changes in our customer base; technological developments; regulatory developments; litigation related to intellectual property and other matters, and any related claims, negotiations and settlements; unanticipated changes in our effective tax rate; factors affecting our outstanding convertible notes and credit facility; fluctuations in the number of shares we have outstanding and the price of such shares; foreign currency exchange rates; collection of receivables; interest rates; factors affecting our deferred tax assets and ability to value and utilize them, including the timing of achieving profitability on a pre-tax basis; the potential negative impact of indirect tax exposure; the risks and expenses associated with our real estate and office facilities space; and general developments in the economy, financial markets, and credit markets.
Further information on these and other factors that could affect the financial results of salesforce.com, inc. is included in the reports on Forms 10-K, 10-Q and 8-K and in other filings we make with the Securities and Exchange Commission from time to time, including our most recent Form 10-K. These documents are available on the SEC Filings section of the Investor Information section of our website at www.salesforce.com/investor.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make their purchase decisions based upon features that are currently available.
TrillionsBillions connected things customer transactions
LTE
SalesService
Marketing
Community
Analytics
Apps
Salesforce: The Customer Success PlatformAll your customer data in one place
Sales Service
Marketing
Community
Analytics
Apps
Flagship Salesforce1 Mobile AppOne App. Infinite Possibilities.
Brings Your Apps Forward
Brings Your Customizations Forward
Works Seamlessly Across Your Mobile Devices
ISV Apps
+300Custom Apps
4M+companies using the Salesforce1 Mobile app
84K
Last Year We Introduced Salesforce1
Salesforce1 Mobile Helps You Go Faster
Faster Response
Times
Employee Productivity
Faster Collaboration
Faster Time to Find
Information
24% 25% 27% 29%
And over the past year, you’ve inspired us…
#salesforce1selfie
Thank you.Thank you
Over 10,000 Salesforce1
user comments…
Salesforce1 Mobile Roadmap
Inspired by YOU!
For Users:Find and Update Customer Data… Faster
For Users:Capture Notes and Tasks Contextually
For Users:Integrate Seamlessly with Microsoft
For Admins:Easier Salesforce1 Mobile Setup
For Admins:Build Salesforce1 Pages with Lightning App Builder
Filters on Reports
Row Level Actions
Opportunity Team Card
Import Contacts from Device
Task Enhancements
200+ Productivity Enhancements iOS Share Extension
Partial RenderingDashboard Drill Down
Offline Dashbaords
Blackberry 10 Support Email Deep Linking
Detailed Events View
Interactive Dashboard Charts
Filters on List Views
Salesforce Events
New Record Home
Platform Connect
Filters on Reports
Communities
Smart Search
SharePoint Integration
Windows 8 Browser Support
Contact De-Dupe
Share Dashboard to Chatter
Lead Convert
Today Enhancements
Row Level Actions
Today Enhancements
Opportunity Team CardTask Enhancements
200+ Productivity Enhancements iOS Share Extension
Partial RenderingDashboard Drill Down
Offline Dashbaords
Blackberry 10 Support Email Deep Linking
Detailed Events View
Interactive Dashboard Charts
Filters on List Views
Salesforce Events
New Record Home
Filters on Reports
Communities
Smart Search
SharePoint Integration
Windows 8 Browser Support
Contact De-Dupe
Share Dashboard to Chatter
Lead Convert
Filters on Reports
Import Contacts from Device
Platform Connect
Defining Your Strategy for Mobile Success
87% of C-level executives have a formal mobility strategy at enterprise or unit level
Source: Accenture Mobility Insights Report 2014
Top Companies are Making Mobile a Priority
Disruption is an App Away
Transportation
Hotel
Retail
Music
Movies
Deliver Apps for Employees and Customers with the Salesforce1 Platform
All Your Employee Apps Customer Facing Apps
Your Brand
Your Logo
All Your Employee Apps Customer Facing Apps
Deliver Apps for Employees and Customers with the Salesforce1 Platform
FILM
Kris Lande Salesforce1 Product Marketing
Design Within Reach Delivers Employee Success with a Mobile Journey
Sales Orders
Sign a Deal
Approval Requests
Access Appointments
View Client Profiles
Sales Orders
Sign a Deal
Approval Requests
Access Appointments
View Client Profiles
Sales Orders
Sign a Deal
Approval Requests
Access Appointments
View Client Profiles
Access Appointments
View Client Profiles
Sales Orders
Sign a Deal
Approval Requests
Sales Orders
Access Appointments
View Client Profiles
Sign a Deal
Approval Requests
Sales Orders
Sign a Deal
Approval Requests
Access Appointments
View Client Profiles
Sign a Deal
Approval Requests
Sales Orders
Access Appointments
View Client Profiles
Bethany Kemp VP, Technology & Information Systems
All Your Employee Apps Customer Facing Apps
Deliver Apps for Employees and Customers with the Salesforce1 Platform
Higher res ER icon
All Your Employee Apps Customer Facing Apps
Deliver Apps for Employees and Customers with the Salesforce1 Platform
Michael Peachey Salesforce1 Product Marketing
70% 80%
47%
The Fastest Path from Idea to App
More Apps Launched Per Year
Faster Time to Market
Lyft Trunk Club Coca-Cola Honeywell ADP Virgin America Zeiss Academy of Art
Time Warner Comcast Genentech Burberry Brown Forman
Faster Integration
Apps4M+
RESERVATIONS
Customer Facing Apps Built on Salesforce are Connected to Your Customer Data
Customer Facing Apps Built on Salesforce
Leader in providing luxury travelers with exceptional vacations
Customer facing mobile app connects members with concierge services
App is connected to customer data in Salesforce
Plan Vacation
Book Activities
Contact Concierge
View Itinerary
Give Feedback
Exclusive Resorts Delivers Customer Success with a Mobile Journey
Plan Vacation
Book Activities
Give Feedback
View Itinerary
Contact Concierge
Book Activities
Contact Concierge
Give Feedback
View Itinerary
Plan Vacation
Book Activities
Contact Concierge
Give Feedback
View Itinerary
Plan Vacation
Book Activities
Contact Concierge
Give Feedback
View Itinerary
Plan Vacation
Book Activities
Contact Concierge
Give Feedback
View Itinerary
Plan Vacation
Book Activities
Contact Concierge
Give Feedback
View Itinerary
Plan Vacation
Cindy Terowsky VP Member Services
All Your Employee Apps Customer Facing Apps
Deliver Apps for Employees and Customers with the Salesforce1 Platform
Product Showcase
How salesforce.com Uses Salesforce1
Salesforce1 Mobile App Roadmap
Breakouts
3:00 PM
4:00 PM
Moscone North
Salesforce1 Workshops, Test Drives & More!
More Opportunities to Learn about Salesforce1 at Dreamforce
Admin Rollout Guide
salesforce.com/mobile Success Community
bit.ly/SuccessSalesforce1
Key Resources to Get Started
Look Under Your Seat!
Thank you
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