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Identify Marketing Segment and Target
Citation preview
Identifying
Market Segments
and Targets
Marketing Management
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-2
Four levels of Micromarketing
Segments
Local areas Individuals
Niches
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-3
Segmenting Consumer Markets
Geographic
Demographic
Psychographic
Behavioral
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-4
Demographic Segmentation
Age and Life Cycle
Life Stage
Gender
Income
Generation
Social Class
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-5
Behavioral Segmentation
Decision Roles
• Initiator
• Influencer
• Decider
• Buyer
• User
Behavioral Variables
• Occasions
• Benefits
• User Status
• Usage Rate
• Buyer-Readiness
• Loyalty Status
• Attitude
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-6
The Brand Funnel Illustrates
Variations in the
Buyer-Readiness Stage
• Aware
• Ever tried
• Recent trial
• Occasional user
• Regular user
• Most often used
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-7
Loyalty Status
Switchers
Shifting loyals
Split loyals
Hard-core
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-8
Figure 8.3 Behavioral
Segmentation Breakdown
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-9
The Conversion Model
Convertible Shallow Average Entrenched
Strongly
unavailableAmbivalent Available
Weakly
unavailable
Users Nonusers
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-10
Segmenting for Business Markets
Demographic
Operating Variable
Purchasing Approaches
Situational Factors
Personal
Characteristics
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-11
Steps in Segmentation Process
Needs-based segmentation
Segment identification
Segment attractiveness
Segment profitability
Segment positioning
Segment acid test
Marketing-Mix
Strategy
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-12
Effective Segmentation Criteria
Measurable
Substantial
Accessible
Differentiable
Actionable
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-13
Figure 8.4 Patterns of
Target Market Selection
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-14
Figure 8.4 Patterns of
Target Market Selection
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-15
Figure 8.4 Patterns of
Target Market Selection
Copyright © 2009 Dorling Kindersley (India) Pvt. Ltd. 8-16
Figure 8.5 Segment-by-Segment
Invasion Plan
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