Smw rotterdam20140924 versie2

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Presentatie over webcare met studenten TU Delft zoals ik die heb gebruikt bij de social media week Rotterdam op woensdag 24-9-2014

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Challenge the future

DelftUniversity ofTechnology

Webcare in the hands of studentsat TU Delft

Rob Speekenbrink, communication TU Delft

Reality check

webcare bij de TU Delft is

Monitoring

intervention

influencing

Danger 1:They come and go

Danger 2:It’s out of your hands. Do you trust them enough?

Danger 3:If we pay them, are they as biased as we are?

Monitoring

Intervention

Influencing

Rob SpeekenbrinkConsultant Online Media

@RobSpeekenbrink+316-81834114

www.speekenbrink.com