SEOmoz Mozinar: Local Search Cleanup

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Managing and cleaning up your companies existing local presence can be a daunting task these days. Between the ever-changing Google+ Local and Social, as well as the office address change three years ago that no one bothered to update old listings with, having a plan of attack is critical. Brian Skarin, Search and Content Development Specialist at Thunder SEO, will help you develop a step-by-step process for auditing your existing citations and executing a successful cleanup campaign (mostly) headache-free.

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www.ThunderSEO.com Follow @BrianSkarin #Mozinar

A Foolproof Plan

Presented by Brian Skarin | February 28, 2013

For Scrubbing Your Local

Footprint Squeaky Clean

bit.ly/LocalCleanUp

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Join the Twitter Conversation at #Mozinar

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HOW I EARN – My Street Cred

Brian Skarin

Senior Search & Content

Development Specialist

Thunderseo.com/blog

@BrianSkarin

BrianS@thunderseo.com

linkedin.com/in/brianskarin

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What Exactly IS Local Citation Cleanup?

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“It has long been an axiom of

mine that the little things are

infinitely the most important.”

Comprehensive, Meticulous Research

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But…I Verified My POSTCARD! How Could This Have Happened?!

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Factors Contributing To Incorrect Data

BASIC

Change of Address

Change of Business Name

Old Website

Change of Phone Number or Inheritance of a DIRTY Number

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Factors Contributing To Incorrect Data

ADVANCED, ETC

Low Level Scraper Directories

Listings Created By A Gung Ho CEO

Individual People Claiming Listings Using the Business Address and

Phone Number (Real Estate Agency, Shared Office Spaces, etc)

Old Website With Outdated Address & Description Tags Google is Pulling Info From

Accidental Misspellings or Typo’s in a Press Release

Google Merges Data Because You Share a Similar Name or

Business to Another Listing

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Factors Contributing To Incorrect Data

Does Google “Know” Your Address Yet?

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Factors Contributing To Incorrect Data

User Reviews That List Your Address Incorrectly May Cause Incorrect Locations to be Created

Location B was

created by

an incorrect

review on

CitySearch

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Factors Contributing To Incorrect Data

Google+ Local Is Correct, But Your Listing is Displaying Incorrectly

Verified Correctly

Why Google,

WHY?

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“Citations will always be a major factor and can help or seriously

hurt listing if the data is incorrect across the ecosystem.

If your citations have bad information, you have set yourself up

for duplicate listings and will ultimately divide your ranking

power substantially.” - Mike Ramsey

What’s The Big Deal?

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The great and powerful Google and those other two

Citations 101: Lords of Local

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Three Main Sources of Data for the Web

The Big Guys, The Bosses, The Don’s, The Head of the Family

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Three Main Sources of Data for the Search Engines

The Capo’s, Middle Men, Mid-Level Management

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Where Does This Data Go?

For a FULL list of Major Data Providers check out http://getlisted.org/resources/local-search-data-providers.aspx

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Where do we even begin?

HOLY CRAP…

That’s A Lot of Crap

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Advanced Search Operators

Sleuthing the Old Fashioned Way

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Trial & Error

Basic Commands

Double quotes (“keyword”) – to find pages that include the exact phrase

“Business name” “Address”

“Business name” “local phone number”

“Business name” “zip code”

“Business name” “State”

“Business name” “City+State”

“Business name” + “local address”+ “phone number”

Phone Number Variations: With & Without ( ) , - , . (619) 618-2396, 619-618-2396, 6196182396, 619.618.2396

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Trial & Error

Cut a Wide Swath Using Both New &

Old Addresses

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Trial & Error

Advanced Commands OR – to find pages that include either of two search terms

intext: – to find pages that include given terms within the text of the page

site: – to search within one specific website

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Experimenting With Variation is Key

Combining Advanced Commands Helps Dig Deeper

Trial & Error

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Less Error, More Trial

The SEOmoz MozBar

Expand Results to 100 Per Page > Export CSV > Search Quickly & Efficiently

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FREE TOOLS

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Free Tools

GetListed

+ Great Place to Begin

+ Covers the Most Important Citations

+ Offers Advice for Optimizing Listings

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Free Tools

Search Both “Keyphrases” & Phone Numbers

WhiteSpark Local Citation Finder

+ Extremely Comprehensive

+ Allows Multiple Methods For Searching

+ Limited Search Results Make Upgrading

To A Paid Account Inevitable

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Free Tools

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Free Tools

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Free Tools

Google Map Maker

+ Allows Users To View Historical Listing Data

+ A View Into The Backend Data For

Your Google Places (+Local) Page

+ Heavily Moderated

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Free Tools

Google Map Maker

+ Displays All Edits Made To

Local Listing By All Users

+ Directly Report Inaccuracies or Errors

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PREMIUM TOOLS

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Premium Tools

BrightLocal

+ Helps Track & Maintain Current Citations + Displays Ranking Authority Of Citations (i.e. Yelp = 8, Merchant Circle = 12)

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Premium Tools

BrightLocal

+ Comprehensive List Displaying All Current Live Citations With Links To Individual Pages

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Premium Tools

Yext Local ScoreCard

+ Partnerships With Major Directory Sites + Free Local Scorecard Featuring Your Business Stats For Their Partnership Network

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SAVING TIME BY KEEPING IT ALL STRAIGHT

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Using Spreadsheets To Stay Organized

Google Docs

Easily Viewed and Shared/Edited by All

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CLAIMING, EDITING, DELETING

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Claiming, Editing, Deleting

Sometimes, It’s Easy

Simply Find the Edit & Claim Options On the Listing

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Claiming, Editing, Deleting

Dealing With Duplicates…

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Claiming, Editing, Deleting

Get On the Phone!

Sometimes, It’s Not

Speaking To A Representative Can Get Your Changes Made Immediately

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Keeping Up With The Kardash, er Citations

Never Give Up

Never Surrender

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Troubleshooting

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Building Reviews

Build Positive Reviews,

But be Wary of

Filtering

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Manual Edits In Google Maps

Physically Move Your Location If

It’s Listed Incorrectly

Search Out & Destroy Pesky

Duplicate Listings

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DOWNLOAD this presentation

Brian Skarin

Senior Search & Content Development Specialist

Q & A

Thunderseo.com/blog

@BrianSkarin

BrianS@thunderseo.com

linkedin.com/in/brianskarin

bit.ly/LocalCleanUp