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Thursday, March 26, 20209:30 am to 11:00 am
While you wait …..qOpen the Chat Panel qIntroduce yourself in Chat:
Where are you calling from?What brings you to this conversation?
Listen Better WELCOME TO…
Listen Better
LISTEN BETTER AGENDA
©Sharon Krohn Consulting
v Modes & Impactsv Leadership Skill
v More Impactful Listening
v Distinctions v Levels of Listening
ListeningAn Essential
Leadership Skill
©Sharon Krohn Consulting
Hearing & Listening
Hearing is a PASSIVE
Physical Experience
Listening is an ACTIVE
Creative Experience
Creating Meaning
LISTENING & MEANING-MAKING
‘We do not see things as they are, we see them as we are.’ Anais Nin
THE IMPACT OF THE WAY WE LISTENListening To The Wrong Conversation
I’ll tell you about the project we have been working on and why its been so successful
I really want to get out of here by 6:00. Who else do I need to meet?
THE IMPACT OF THE WAY WE LISTENListening With the Intent to Respond
Bob, I want to share how I am planning to handle this project..I wish she would
hurry up and get this over with so I can tell her exactly what she should do!!
THE IMPACT OF THE WAY WE LISTENListening To Make The Other Person Wrong
LISTENING MODES
©Sharon Krohn Consulting
HabitualListening
AttentiveListening
Appreciative Listening
Level #1 Level #2 Level #3
Automatic & Judgmental Curious & Open
Breakout Room – Round 1
LISTENING MODES
©Sharon Krohn Consulting
HabitualListening
AttentiveListening
Appreciative Listening
Level #1 Level #2 Level #3
Automatic & Judgmental Curious & Open
Breakout Room – Round 2
LISTENING MODES
©Sharon Krohn Consulting
HabitualListening
AttentiveListening
Appreciative Listening
Level #1 Level #2 Level #3
Automatic & Judgmental Curious & Open
SHARON'S TIPS FOR IMPACTFUL LISTENING
Ø Objective/Purpose for Conversation Ø Best Outcome Ø Environment to CreateØ How do I want person to FEEL ?
Plan Strategically and Consider:
WHO DO YOU NEED TO BE ?
Listen Better
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