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Getting to know what we know in DECC
Catherine Harding
A little background……..
Created in 2008
Defra and BERR
Presented lots of challenges
Workforce demographics
Drivers – what we were hearing
I can’t find people
I can’t contact people
I didn’t know that they were doing that…..
If only we’d know about……
Is there anyone who knows about this?
Can’t we buy a new IT system to manage this?
Why was that?
Little knowledge and expertise captured
On separate systems
Which couldn’t be searched
Serendipity
Information management changes
Funding
Opportunity…….
New intranet programme!
New overarching programme
Addressed KM and IM needs
Joined up solution
Joined up approach
Available May 2012
Sorted!
So where are we today?
New intranet in place
But not until October……..
People can search
People can add their areas of expertise
People can use the wiki
If only they would…….
Challenges….. getting people to use it
Lots of searching across entire intranet
But only 40% have completed profiles
And only 5% using wiki
What’s in it for them?
Challenges….. Leadership
New leadership competencies
Awareness raising for senior staff
Champions
Competition
What keeps them awake at night?
What did we learn?
Lots of standard PPM stuffSupplier managementRealistic timescales
Keep it simple – just say no
Pragmatic issue management
Value of effective collaboration
You can lead a horse to water……
Benefits
What next?
User engagement
Culture change
In-house expertise
New functionality Records managementCollaboration
and managing expectations
Happy to share!
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