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Employment2016(Summer–Fallseason)CabinAttendantRoyalDutchAirlines(KLM),Schiphol Duringthesummerof2016Iwashiredasaso-called“zomerCA”attheRoyalDutchAirlineforaperiodof4,5months.AsacabinattendantattheRoyalDutchAirlinesIamresponsibleforthepassenger’ssafetyonboard.Airline&airportsafetyprocedures,aircraftsafetyprocedures(B737andAirbus330),Firstaid,firefighting,managingwithdifferentcultures,speakingforeignlanguagesandgivingexcellentserviceatthesametimearejustafewoftherequirementsaCabinAttendantataprestigiousInternationalairlineneeds.2013-presentCommunicationSpecialistConstansiaConsultancy,Curaçao AsownerofmyowncompanyIamresponsibleforattractingnewclientsaswellasrunningbusiness.Themainbusinessactivityisexecutinginternalcommunicationauditswithincompanies.AccordingtotheoutcomeIwillsetupaninternalcommunicationpolicy‘blueprint’custommadeforthecompanyandalsocarryouttheresponsibilitiesforthesuccessfulexecutionofthispolicy.Iamconvincedthatthelevelofsuccessofacompanystartsfromwithinandcanbereachedthroughgoodinternalcommunication.Besidesinternalcommunication,Ialsoproviderelationshipmanagement,marketingcommunicationservices(designandexecutionofmarketingcampaigns)andprojectmanagingservices(diversefield).2013-2015MarketingOfficerBancodiCaribe,Curaçao AsaMarketingOfficeratBancodiCaribeIwasresponsibleforthemarketingoftheproductsBancodiCaribecarriesintheirportfolio.ForexamplePersonalLoans,Mortgages,CreditCardsaccounts,savingsaccountsetc.Brainstorming,creatingandcoordinatingnewcampaigns,settingupcarshows,organizingeventsforourclients(retail,vipandcorporate)arejustafewofthemanythingsIwasresponsiblefor.IworkedcloselywithourmanagementandwasalsoresponsibleforthemarketsinSt.MaartenandBonaire.AsaMarketingOfficerIhadtheresponsibilityofleadingtheprojectteams,coordinatingtheprojectsandmonitoringtheresults.2011-2013MarketingAssociateHeineken,Amstel&AmstelBrightDistribierNV(DeDriehoek),Curaçao AsaMarketingAssociateatDistribierIwasresponsibleforthebeerbrandsHeineken,Amstel&AmstelBright.Ihadseveralresponsibilitiesrelatedtoeachbrandsuchasbrandpromotion,eventorganization,sponsorshipmanagement,mediahandling,PR-spokespersonandmanagementassistant.IhaveattendedseveralHeinekenAmericasmeetingsintheregionwhereIrepresentedthemarketsofCuracaoandBonaireandheldpresentationsaboutourpresenceinthelocalbeermarket.IwasalsoresponsibleforthesalesdepartmentwhereIworkedcloselywiththedifferentsalesaccountmanagersevaluatingexistingclients,managingtheiraccountsandgatheringnewclients.

Thisresumereflectsmyflexiblenatureandhands-onabilitytofunctionindifferentenvironments.Goingthrumyemploymenthistoryyouseeahistoryofworkingcloselywithdifferentkindofpeople/managementlevels,providingexcellentserviceandworkinginteams.Ihaveastrongpresenceontheworkfloorwithahighlevelofenergy,flexibilityandavailability,highsenseofresponsibility,positivemindset,hands-onattitudeandcoachingmentality.Flexibilityisofutmostimportancetome,butalsotheabilitytodrawboundaries.WhenworkinginateamIcaneasilyswitchpositiongoingfromteamplayertoteamleaderand/ormotivator.Mystraighttothepointwayofthinking,resultorientedwayofworkinganddecisiveattitudearecrucialcharacteristicstosuccessfullyfillapositiononahighlyprofessionallevel.Ibelievemycombinednationality,beinghalfDutchandhalf“YudiKorsou”bornandraisedonCuraçaoandprofessionallyformedintheNetherlands,isofgreatadvantageandcouldbeusedasanimportantassetbyanycompanyprofilingonthelocaland/orinternationalmarket.

vconstansia@gmail.com

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Profile

VirginiaHJConstansia

UniversityofCuraçao2014 PremasterMSc.BusinessManagementHogeschoolLeiden2002-2010BachelorinCommunication(BCOMN)Languages:Dutch(nativespeaker)Papiamento(nativespeaker)English(fluent)Spanish(fluent)French(sufficient)ComputerKnowledge:MSOfficeSPSSLotusApple/MacintoshHobbies:TravelLiterature(non-fiction)FashionBeautySporting(running&fitness)EventorganizingCookingDiscovernewcultures

Dateofbirth:May6th,1983

Placeofbirth:Willemstad,Curaçao

Nationality:Dutch

Gender:Female

Maritalstatus:Single

Driver’slicence:B

Skills

Education

Information

Employment2008-2011CabinAttendantRoyalDutchAirlines(KLM),Schiphol AsacabinattendantattheRoyalDutchAirlinesIwasresponsibleforthepassenger’ssafetyonboard.Airline&airportsafetyprocedures,aircraftsafetyprocedures(B747,B737andAirbus330),Firstaid,firefighting,managingwithdifferentcultures,speakingforeignlanguagesandgivingexcellentserviceatthesametimearejustafewoftherequirementsaCabinAttendantataprestigiousInternationalairlineneeds.2008ServiceAgentRoyalDutchAirline,Schiphol AsaServiceAgentfortheRoyalDutchAirlinesIwasresponsibleforpassengerhandlingonKLMandSkyteampartnersflightstoalldestinationsaroundtheworldstartingatAmsterdamSchipholAirport.EmpathyandpatiencearethekeywordswhenworkingasaServiceAgentaddressingandhelpingpassengersproperly,especiallywhentheyarestressed.Makingsurepassengersstarttheirtravelssafelyandcomfortablywasthemaingoal.2005-2007SalesPerson/CashierZaraNetherlands,TheHague AsaSalesPersonintheMen’sdepartmentatZaraTheHagueIwasresponsibletohelpcustomersfindwhattheywerelookingfor.Matchingthecustomer’sneedstowhatthestorehastoofferwasourmainfocus.Iwasalsoresponsiblefortheclosingdownofourcashregisterattheendofeachsalesdayandthedaytodayaccounting.2003-2004ProductPromoterSamsungEMGroup,Rijswijk AsaproductpromoteratEMGroupIwasresponsiblefortheproperpresentationofourproductsinstoresaroundtheNetherlands.Givingproductpresentationtoretailclientsandstoreemployees,productplacementandmysteryshoppingweremymainresponsibilities.In2006IheldmyfinalthesisresearchatEMGroup.SubjectofthisresearchwastochartthecommunicationbetweenEMGroupandallheremployersintheBelgium,NetherlandsandLuxembourg.AftermappingthesecommunicationlinesIdesignedaninternalcommunicationpolicyfittingthecompanyanditsemployeesneedsintroducingintranetastheirmaincommunicationtool.2002CallCenterDataview,Schiedam Asacallcenteremployee,IcontactedclientsallovertheNetherlandswhobroughttheircartooneofRenaults’sgaragesforroutinemaintenance.MainobjectivewastomeasurecustomersatisfactionoftheRenaultcarholdersandthecustomerfriendlinessoftheRenaultgarages.

SecondaryActivity2012–2015ManagementteamSu’LegriaFabash,CuraçaoIn2012IjoinedtheManagementteamofSu’Legria.Su’LegriaistheleadingdancemusiceventontheislandofCuraçao.Bringinginternationalandnumber1DJ’softheWorldsuchasAfrojack,SunneryJames&RyanMarcianotosuchasmallisland,forthebiggestEDMeventoftheyear.Su’LegriaisheldeveryfirstFridayoftheyear.InthemanagementteamofSu’LegriaIamresponsibleforMarketingandSocialMedia,supportingthecreativebrainandmindoftheeventandpresshandling.DuringtheeventIamresponsibleforwhateverad-hocproblemsthatoccurbackstage.2014-2015ManagementteamClubAmericanaFabash,CuraçaoIn2014,thecreatorsofSu’Legria,FabashintroducedyetanothernewconcepttothedancesceneofCuraçao.ClubAmericanawasborn,adeephouse/blackhouseeventwheredécor,musicandambiencemaketheperfectpartycombination.MyresponsibilitieswithinthemanagementteamofClubAmericanaarethesameasinSu’Legria,beingresponsibleforMarketingandSocialMedia,supportingthecreativemanagerandhandlingpressbeforeandduringtheevent.2013-2016BoardmemberCarnavalGroupGrupoViva,CuraçaoAsaBoardMemberofoneofthebiggestcarnivalgroupsonCuraçao,Iamresponsiblefortherecruitingofsponsorsforourgroup.AnnualparticipationofourgrouptotheCuraçaoGrandCarnavalParadeisaverycostlymatterthatiscoveredpartiallybythemembersandsponsoring.Makingandkeepinggoodcontactwithourprevioussponsorsandreachingouttonewsponsorsweremymainresponsabilitiesintheboard.2013-2014BoardmemberFundashonBanKomunika4YouthMagazine,Curaçao4YouthMagazineisamagazinecreatedforandbytheyouthofCuraçao.AsaboardmemebroftheFundashonBanKomunika(Let’sCommunicateFoundation)Iwasresponsibleforthecontinuationoftheproduction,executionanddistributionofthemagazine.Collectingfundsandraisingawarenessoftheimportanceofsuchmagazinewithintheislandssocietyandgovernmentwereourmainobjecives.Thiswerealizedbyholdingmeetingswiththedifferentgovernmentaldepartmentsregardingeducationandyouth,writingletterstoapplyforfinancialfundsandlookingforsponsoringthroughcommercialbusinessesastheirSocialCorporateResponsibilityprogram.