Looking Holistically at the Internet of Things (IoT); The ......• “Design thinking” is a...

Looking Holistically at the Internet of Things (IoT); The Connected World

Are you ready for IoT?IoT Exploration - TimIoT Demo & Adoption - Tracy

Why Human Centered Design MattersIoT PM Skills Pivot - Kris

Leveraging IoT -- getting ahead of the curve

Who are we?

Tim Reynal, PMP, CSM

Super hero in his own right

PMI Member since 2008

Program Manager, Cloud

SDN Integration, AT&T

Mr. Fix It

56 years old

Married

Deja Vu Dad

Yard Crasher in my own

back yard

“Tim the Tool Man”

Connected Device

Aficionado

Tracy Manning, CFO CFO/ Design Ambassador

DDSTUDIO

Finance + Psychology SDSU

Canadian born (eh?)

Cancer Survivor (twice!)

55 years old,

(younger than these guys)

Proud Mom of Sammi and Kyle

Relationship Status: Oliver

Wearer of Multiple Hats with a

single Focus - PEOPLE

Kris Kelly

Happy to live at the mercy of a 20 year old Cat named Cujo

CEO, Advantu

Tropical

Gardener

55 years

young

Lucky to be

married to

Cindy - ☺

Proud Grampa

Learning more

about Social

Selling

Love my

Clients!

IoT Fantasy in 1962 is

reality today

Internet of Things = Connected Devices

According to Wikipedia:

“The Internet of Things (IoT):

-- the network of physical objects or "things" embedded with electronics, software, sensors,

and connectivity

-- allows objects to be sensed and controlled remotely across existing network infrastructure

-- creates opportunities for more direct integration between the physical world and computer-

based systems

-- results in improved efficiency, accuracy and economic benefit

-- each thing is uniquely identifiable through its embedded computing system but able to

interoperate within the existing Internet infrastructure

How connected are you?

Growth of IoT

Drivers of IoT*Comfort and convenienceEfficiencyEconomyProximity real time action/feedbackCustomized, targeted dataConservationSecurityAccuracyGlobal adoption of high speed internetEffortless connectivity -- ease of use and reliability

*250 million connected devices in use in 2016

IoT finally arrived after 50 years.

Available Today: Connected Cars

IoT in Medicine

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How Can Project Management Embrace IoT?

• Project Management is a performance–oriented practice aimed at the constitution, coordination and control of activities within a project

• Standard approaches to project management have proven to be less effective to address business needs, particularly in innovative contexts characterized by uncertainty and complexity.

• Project Management leaderships is examining how the field of Design can address limitations with Project Management methodologies

• Studies reveal that Design Thinking process makes important contributions to projects with high uncertainty, and unknown customer requirements.

• “IoT Success requires New Design Thinking”

Include Design Thinking tools early in the development process.

• Exploration and Design Thinking at the outset, rather than an add-on

• Including the entire stakeholder ecosystem

• Strategize Innovative directions, define the problem to be solved

• Human centered Design (as important as new technology)

• Creating minimal viable product – physical and digital

• User testing and iterate

APPROACH /PROCESS

What is Design Thinking?

• “Design thinking” is a structured process of exploration for ill-defined problems.

• “Design thinking” tools provide project management with new perspectives for addressing innovation and complexity challenges

• “Design thinking” is “a human-centered innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis.”

• “Design thinking” moves design upstream in the innovation process and involves players other than designers, such as users and other stakeholders. It aims to go beyond the design of artifacts and to contribute to the organization's strategy. It is, therefore, of interest to all managers.

APPROACH /PROCESS

Experience design cycle:

SYNERON

SYNERON - VELASHAPECellulite reduction – Competitive landscape, loosing market share

SYNERON - VELASHAPECellulite reduction – Existing product. Observing the procedure, pain points

SYNERON - VELASHAPECellulite reduction – Needs assessment for both hardware and software

SYNERON - VELASHAPECellulite reduction – Visual Brand Language

SYNERON - VELASHAPECellulite reduction – Visual Brand Language – attitude adjustment

Fast start

Advanced and Basic control modes

Sequenced operation

Show treatment areas, subdividedSimplicity

SYNERON - VELASHAPECellulite reduction – Critical feedback /direction

SYNERON - VELASHAPECellulite reduction – Critical feedback /direction

1

2

3

SYNERON - VELASHAPECellulite reduction – UI screen concepts, exploring interaction models

Concept 1

Concept 2

SYNERON - VELASHAPECellulite reduction – Concept creation

SYNERON - VELASHAPECellulite reduction – Study models – human factors /comfort

SYNERON - VELASHAPECellulite reduction – UI flow, simplifying usability during procedure

Main Screen – Initial Setup

Hand Piece – Control Screens

SYNERON - VELASHAPECellulite reduction – Prototypes, initial programmed UI

Save time, ensure accuracy

Current environment / storage solutions

Current environment / tracking

Strategy Discussions

Medical A.Admin Assistant

Patient NurseDoctor

Architecture Simplified/ The Actors

HardwareThe physical devices

including led lights used for

indication

AppThe digital interface built into

the device

CloudA web base solution that acts

as a bridge for data flows

between EHR, Practice

Management Software,

Inventory, and Tablet UI

Overall flow

or

Opportunity –priority organization / first in-first out.

Visual Brand Language

Early Size / Mechanisms

Early Mockups

Get feedback (and lunches)

Concept creation.

A B C

D E F

Bob & Gene both like.Gene likes slide out feature and the texture.

Gene preferred directionBob dislike

Like Text with Icons

Gene likes pattern/ textures.

Bob and Gene dislike

Refine.

Refine.

Back texture on molded part

Potential swappable center centersection –customization.

Incremental variation

Refine.

Natural / randomized pattern

Tinted lens forDeeper blue / teal hues in display area. Graphic on backside

Relation to themes

Detailing

Slight lead-in edge for anti roll surface.Soft transition.

Detailing

Enclosure engineering

Enclosure engineering

Prototype Production

Final Solution

Final Solution

Final Solution

IoT Demonstration

Technical Skills

Cloud-based systems

Software Driven Networks

Big Data Analytics

RFID/Perceptual Technology

Video Streaming

Connected Devices

Technique Shift

More Agile-based

The Zen Project Manager in 2020

Project Teams

BYOD Integration

IoT Project Tools

Cybersecurity

Customer demand for IoT integration on a project

IoT Community Engagement

Leadership

Strategy Collaboration

Innovative Benefits Realization/Drive R&D

The Zen Project Manager in 2020

“For a project manager . . . the impact of the IoT is similar to the advent of the

touch screen.”

—Pete St. Pierre, president of IoT industry group IPSO Alliance and IoT

product manager at Oracle

How do I adapt my PM Role to IoT…???

The pivot point – will you recognize it…?

Want your career to grow with IoT… ?

According to Tim Clark from LiquidPlanner –

1. Understand the big picture 6. Pick your project team

2. Pick a strong technical lead 7. Pick your project infrastructure

3. Phase the project 8. Maximize sharing

4. Test Often 9. Build team competencies

5. Understand IoT reference architecture 10. Learn about fog computing

11. Get ready to deal with your team’s frustration

For those about to Rock IoT – I Salute You!

Q & A