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Letter of Complaint sample. template.
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P1 B4 L3 MaryHomes Subd.
Molino IV, Bacoor, Cavite
January 28, 2015
Ms. Fatima Alcedo
Manager
Globe Telecom Company
SM Molino Branch, Molino IV, Bacoor Cavite
Dear Ms. Alcedo:
I have received the statement of account for my plan this January 30, 2015 and I have noticed that the billings of it are incorrect. I have paid my previous bill but you added it with my present bill.
I hope that you will send me another statement of account with correct amount of bill. May I also request that you check my previous payment.
Respectfully yours,
Cherry Yanto
Globe Telecom Company
SM Molino Branch, Molino IV, Bacoor, Cavite
January 29, 2015
Ms. Cherry Yanto
Customer
P1 B4 L3 MaryHomes Subd.
Molino Iv, Bacor, Cavite
Dear Ms. Yanto:
On behalf of our company, Globe Telecom Company, I am really sorry for sending you the unprecised statement of account. We are taking the necessary actions regarding you complain with our service.
We will send you the corrected and summarized statement of account before the due of your payment. Thank you for informing us regarding our incorrect billing.
Respectfully yours,
Fatima Alcedo
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