Leadership in Action - SROA

Leadership in Action

SROA, 32nd Annual Conference, San Antonio, October 2015

Charl Hambridge Unit Business Manager:

GVI Oncology, Northern Suburbs, Cape Town, South Africa

Books.....129, 864, 880

• According to Google there are about 129, 864, 880 published books in the world

• Books about Leadership – will we ever know how many?

Definition of Leadership

Nelson Mandela

• Love and respect – human kind • Resilience • Humility and empathy • Sense of humour • No grudges • Risk taker • Visibility and good communicator • Valuing others points of view • Visionary - focussed

Donald Trump

• Real estate developer, television personality, politician, author

• Candidate for 2016 US election

• In the end you’re measured not by how much you undertake, but by what you finally accomplish

• I like thinking big. If you’re going to be thinking anything, you might as well think BIG

• You’re fired!!

Barack Obama

• First African American President

• We did not come to fear the future. We came here to shape it.

• We are the change that we seek

• Your voice can change the world

Fortunate 500 Organizations

Customers

Employees Owners Significant

others (Patients)

Managing by Values Managing by Values

Qualities of Effective Leadership

1. Basic intelligence

2. Moral intelligence

3. Spiritual intelligence

4. Emotional intelligence

5. Integrity

6. Humility

7. Character

8. Discipline

9. Positive attitude

10. Continuous development

Qualities of Effective Leadership ~

Basic intelligence(IQ)

High IQ

• Logical reasoning ability

• Processing of information

• Ability to learn

• Ability to remember

Qualities of Effective Leadership ~

Moral intelligence

• Capacity to understand right from wrong

• Behaviour based on the values you believe to be right

Seven main points that build someone’s moral intelligence

1. Empathy

2. Conscience

3. Self-control

4. Respect for others

5. Kindness

6. Tolerance

7. Fairness

Qualities of Effective Leadership ~

Spiritual intelligence (SQ)

• Term used by some philosophers, psychologists and developmental theorists to indicate spiritual parallels with IQ & EQ

• Variations of SQ are sometimes used in corporate settings as means to motivate employees and providing a non-religious diversity sensitive framework for addressing issues of values in the workplace

• According to Stephan Covey ”SQ is the central and most fundamental of all the intelligences, because it becomes the source of guidance for the others”

• It’s our ability to live according to values that give a meaningful purpose to what we do other than just self-interest

Qualities of Effective Leadership ~

Spiritual intelligence (SQ)

You can decide to make the difference

Qualities of Effective Leadership ~

Emotional intelligence (EQ)

EQ is the ability to identify and manage your own emotions and the emotions of others.

It is generally said to include 4 skills:

1. Self Awareness

2. Self Leadership

3. Relationship Management

4. Social Awareness

Qualities of Effective Leadership ~

Emotional intelligence (EQ) • One of the most important characteristics that a leader

should have

• Ability to manage your own emotions and relationships with others

• Driver behind teamwork

Three areas where a manager should focus:

1. Strategic

2. Operational

3. Interpersonal

Qualities of Effective Leadership ~

Integrity • Integrity is the quality of being honest and having strong moral

uprightness

• It is generally a personal choice to uphold oneself to consistent moral and ethical standards

• It is know to be the most important characteristic of a leader

• True leadership begins within the person's character

Qualities of Effective Leadership ~

Humility • Seen as the act or posture of lowering oneself in relation to others

or conversely, having a clear perspective and respect for one’s place in context

• Know who you are, where you were and what you have achieved

• Prioritize the needs of others above your own

• This does not mean you think less of yourself, but less about yourself

• Nelson Mandela is a good example

Qualities of Effective Leadership ~

Character

• Evaluation of a particular individual’s stable moral qualities

• Can imply a variety of attributes including the existence or lack of virtues such as empathy, courage, fortitude, honesty and loyalty, or good behaviour

• Qualities that distinguish one individual from another

Qualities of Effective Leadership ~

Discipline • Self control

• Best course of actions

• Spiritual discipline helps leaders to remain faithful to their principles

• Emotional discipline leads to restraint and the ability to lead with calmness and clarity

• Intellectual discipline ensures logical structured thinking and analysis

Qualities of Effective Leadership ~

Positive Attitude

• “Change your thinking and change your world” (Dr Norman V Peale)

• You control your attitude

• Create a “library” of positive thoughts

• Avoid anger or negative media / thoughts

• Use more positive vocabulary

Qualities of Effective Leadership ~

Positive Attitude

• Very talented + Rotten attitude = Poor team

• Very talented + Bad attitude = Average team

• Very talented + Average attitude = Good team

• Very talented + Good attitude = Great team

Attitude has the power to lift a team or dismantle it

Qualities of Effective Leadership ~

Positive Attitude

1. I can’t vs. I can

2. If only vs. I want to

3. Doubt vs. Expect the best

4. Don’t think so vs. I know

5. Don’t have time vs. I will make time

6. Maybe vs. Definitely

7. I’m afraid of vs. I am sure

8. I do not believe vs. I believe

9. Limit I vs. Promote yourself

10. It's impossible vs. Everything is possible

Limit these Words........... Make these Words a part of your vocabulary

Qualities of Effective Leadership ~

Continuous development

• “Knowledge is real wealth nobody can take away” (Henry Ford)

• Our ability to grow determines our ability to lead

• Knowledge is power

Fundamental Leadership

1. Strategic & innovative thinking

2. Good decision making

3. Decisiveness

4. Self management

5. Communication

6. Effective execution

Fundamental leadership ~

Strategic thinking

• Strategic thinking is defined as a mental or thinking process applied by an individual in the context of achieving success in a game or other endeavour. As a cognitive activity it produces thoughts.

• It can be done individually as well as collaboratively among key people who can positively alter an organization’s future

Fundamental leadership ~

Innovative thinking

• We are here to make a dent in the universe (Steve Jobs)

• Know what you want

• Anticipating needs

• Not for your own sake, but for something greater

Fundamental leadership ~

Innovative thinking

8 Pillars of innovate thinking

1. Have a mission that matters

2. Think big, but start small

3. Strive for continual innovation, not instant perfection

4. Look for idea's everywhere

5. Share everything

6. Spark with imagination, fuel with data

7. Be a platform

8. Never fail to fail

Fundamental leadership ~

Good decision making

1. Indentify the purpose of your decisions

2. Gather information

3. Identify the principles to judge the alternatives

4. Brainstorm and list different possible choices

5. Evaluate each choice in terms of it’s consequences

6. Determine best alternatives

7. Put the decision into actions

8. Evaluate the outcomes of your decision and action steps

Fundamental leadership ~

Good decision making

What inhibits good decision making..........

1. Not enough info

2. Too much info

3. Too many people

4. Vested interest

5. Emotional attachment

6. No emotional attachment

Fundamental leadership ~

Decisiveness

• “Decisiveness is a characteristic of high-performing men &

woman. Almost any decision is better than no decision at all” (Brain Tracy)

Fundamental leadership ~

Self management

• The skills of self-management requires good planning, organization and management

• “The shortest way to do many things, is just one thing to do a stroke” (Wolfgang Amadeus Mozart)

Crisis management

Fundamental leadership ~

Self management

• Plan your work and work your plan according

Fundamental leadership ~

Communication

• Communication means to – SHARE

• A leader's communication skills determine whether he will be able to motivate, to inspire and influence

• To communicate effectively, one must learn to listen properly

Fundamental leadership ~

Communication

• Leaders should also be aware of the message they convey through

their non-verbal communication (my face / my body.......)

• Make use of technology: internet, emails, blogs, social media

• Effective communication is not simply about speeches, but about substance, credibility and a clear wake-up call

Fundamental leadership ~

Effective execution

• Good leaders focus on results and know how to complete tasks

• When it comes to leadership, leaders can inspire, give direction and change behaviour

• When it comes to management, good leaders plan, give direction, organize and take charge

Fundamental leadership ~

Effective execution

3 Tips for effective execution

1. Know your end game

2. Know key players involved

3. Establish a timeline of actionable steps

SROA, San Diego 2010

Qualities of Effective Leadership

1. Basic intelligence

2. Moral intelligence

3. Spiritual intelligence

4. Emotional intelligence

5. Integrity

6. Humility

7. Character

8. Discipline

9. Positive attitude

10. Continuous development

Fundamental Leadership

1. Strategic & innovative thinking

2. Good decision making

3. Decisiveness

4. Self management

5. Communication

6. Effective execution

Acknowledgements:

• Brand Pretorius

• Barack Obama

• Donald Trump

• Nelson Mandela

• Stephan Covey

• Dr Norman V Peale

• Steve Jobs

• Henry Ford

• Brain Tracey

• Wolfgang Amadeus Mozart

In particular order

charl.hambridge@cancercare.co.za

Thank you:

• My wife Alet, two girls Annemie & Carla

• GVI Oncology Northern Suburbs Shareholders & Staff

• GVI Oncology Trust Shareholders & Staff

charl.hambridge@cancercare.co.za