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ENTERPRISE RESOURCE PLANNING
AGENDA
• Introduction to ERP• Components/Modules of ERP• Implementation of ERP • Advantages,Disadvantages • Various Players • Future Growth • Business Case
3
DEMANDS ON THE INDUSTRY
• Better products at lower costs• Tough competition• Need to analyze costs / revenues on a
product or customer basis• Flexibility to respond to changing
business requirements• More informed management decision
making
4
WHAT ARE THE PROBLEMS??Unable to get
accurate, timely information
Applications not complete for existing
business practices
Modifications are time consuming or
not feasible
Solving these Problems will Keep
You Ahead Of Competition!!
5
6
ERP - The Enabler
WHAT IS ERP?
ERP is a solution which
– facilitates company-wide integrated information systems, covering all functional areas
– performs core Corporate activities and increases customer service augmenting corporate Image
8
DEFINITION OF ERP
Business solution that addresses all the needsof an enterprise with the process view of anorganization to meet the organizational goalsand integrate all the functions of theEnterprise.
BRIEF HISTORY OF ERP1960’s - Inventory control
1970's - MRP
1980's - MRP-II
1990's - ERP
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WHY ERP??
• For Management – to know what is happening in the company
• One solution for better Management• For cycle time reduction• To achieve cost control & low working capital• To marry latest technologies• To shun the geographical gaps• To satisfy the customers with high expectations• To be Competitive & for survival
GOAL OF ERP
To improve and streamline internal business processes, which typically requires reengineering of current business processes
ERP OPTIONS
• OPTION 1 – MAKE [Using Internal resources]
• OPTION 2 – BUY
• OPTION 3 – MAKE [Using External resources]
ERP : MODULES/COMPONENTS
ERP MODULES
• A massive software architecture• Suited for typically large enterprises• Envelops broad range of enterprise-wide
functions• Divided functionally into various modules for
flexibility and ease of use• Integration is the key to information centricity
BASIC ERP MODULES
• Finance module• Human Resource module• Production module• Purchasing module• Sales and Marketing module• Inventory module
Finance module
• Gathers financial data from various functional departments
• Generates financial reports• Functionality of general ledger, accounts
payables and receivables, treasury management etc.
Human Resource module
• Streamlines management of human resources and human capital
• Complete employee database from attendance to appraisals
• Integration with knowledge management systems for optimum employee expertise utilization
Production module
• Evolution of manufacturing requirements planning (MRP)
• Optimizes utilization of manufacturing capacity, parts, components and materials
• Uses historical production data and sales forecasting
Purchasing module
• Streamlines procurement of required raw materials
• Automates potential supplier identification, price negotiation, awarding purchase order to supplier
• Integration with production planning and inventory modules
Inventory module
• Facilitates processes of maintaining the appropriate level of stock in warehouse
• Identifying inventory requirements, setting targets, providing replenishment techniques and options, reconciling and reporting inventory status
• Integration with finance, sales and purchase modules enables executive level reports
Sales and Marketing module
• Order placement, order scheduling, shipping and invoicing
• May be closely integrated with ecommerce website of the organization
• Online store offering as part of Sales module• Integration with CRM supports lead
generation, direct mailing campaigns etc.
ERP IMPLEMENTATION
• Organizational Revolution
• Extensive Planning
• Reposition the company
• Transform business practices
ERP IMPLEMENTATION
• Role of Top management
– Well defined vision and clarity– Lead the change and guide the teams– Build cohesive team across borders– Ensure Organizational commitment
ERP IMPLEMENTATION
• Two Implementation Process
– Reengineer the company’s existing way of doing business to the best practices
– Customise the ERP software• Higher implementation costs• Maintenance costs/ Upgrade expenses
ERP IMPLEMENTATION
• Integration– Use of Middleware– Dependence on upgrades in ERP software– Rapid information flow– Ripple effect of mistakes– Monitor transactions and rectify mistakes– Awareness amongst employees for ensuring
proper information flow– Information sharing and control
ERP IMPLEMENTATION
• Consultants– ERP implementation requires following skills:
• Functional• Technical• Interpersonal
• Implementation time– Phase-in approach module wise– Average time is 14 months with 150 consultants– Depends upon
• Number of modules• Scope of implementation• Extent of customization• Number of interfaces
ERP IMPLEMENTATION
• Implementation Costs– Hiring Consultants– Retention of employees– Implementation time
• ERP vendors– Selection of suitable vendor– Track record, staff, global presence
ERP IMPLEMENTATION
• Employees selection– Internal experts aware of company’s processes
and industry practices
• Employee morale– Concerns are long working hours and stress– Support and motivation from top management required
ERP IMPLEMENTATION STAGES
• Analysis– Discussion with functional experts and preparing Project Scope
document• Design
– Prepare Functional report, Design document, Test scripts, Interface plan
• Build– System configuration
• Transition– Training users, Acceptance testing, Live system replication,
• Production– Data migration, Official handholding
ADVANTAGES OF ERP
Advantages
Efficient
Design engineering
Customer centric
Marketing strategies
Integration of Accounts
Complex Bill of
Materials
Protection against crimes
DISADVANTAGES OF ERPCost of technology
Prescribes industry standard procedures
Rigid in nature
Difficult to use systems
DISADVANTAGES OF ERP‘ weakest link ‘ problem
Compatibility problems
Switching costs high
Problems of shouldering responsibility
ERP Vendor Classification
Tier I Tier II Tier III
SAP Epicor Compiere
Oracle Infor Netsuit
Microsoft Dynamics
Sage Activant Soluntions Inc.
Market Share
SOURCE :http://panorama-consulting.com/resource-center/2010-erp-vendor-analysis/
SAP
• German for "Systems, Applications and Products"• Largest ERP provider• Targets large organizations• Significant presence in midsize organizations• Integrated industry centricity of its ERP offering is
key to SAP success in ERP• Two brands, one with the deepest functionality
available • Priced at higher end
SAP
• Latest offering - SAP ECC 6.0– SAP ERP Financials– SAP ERP Operations– SAP ERP Human Capital Management
• Companies using SAP- Intel, Chevron, NASA, Coca-Cola , P&G, Schlumberger, BHEL
Oracle
• World's second largest business applications maker
• Over 37,000 application customers• Four primary brands, two with deep
functionality• Different platform under each brand• A lot of standalone, unintegrated industry-
centric point products• Priced at the high end
Microsoft
• ERP darling for SMB (small and midsize business) organizations
• Multiple ERP products• Partners heavily with Microsoft developer
community• Covers breadth of the industry• MS/.Net/SQL technology • Low to moderately priced
Infor
• 3rd largest global ERP maker• Over 70,000 customers• Several different ERP systems• Strong distribution • SCM is a speciality• Partners heavily with IBM and IBM distributors• Low to moderately priced
Epicor
• Long history of reputable products• Over 20,000 customers, 140 countries, 30
languages• Several strong industry solutions• Good after sales support• MS/SQL/SOA technology• Lowest TCO (Total Cost of Ownership) and total
per user cost of software, services and maintenance for mid-size companies
Advantage ERP
Advantages of ERP
• Use of Spreadsheets made Obsolete• Real Time data made accessible• Allows quick decision making• Provides automated & up-to-date business
functionalities• Provides easy integration of legacy &
upgraded Business applications• Streamlines business operations
GHCL : ERP success story
• Business Process : Complicated that required co-ordinated planning,
scheduling & monitoring each stage of production
• Objective to incorporate ERP : To integrate various businesses & provide support
for decision making across all levels To automate & streamline transactional systems &
material resource planning, manufacturing & dispatch
Problems Faced by GHCL
• Spreadsheets were in use prior to ERP implementation to manage various stages of manufacturing
• No Real Time Data about Business operations was available
• Generating MIS reports on monthly stocks, quality, product planning & BOM took a lot of time
BENEFITS OF IMPLEMENTING ERP
• SAP’s mySAP incorporated by GHCL• check & monitor material consumption in any
department at plant level• Production plans of any department readily
available at any time• Daily production report directly generated &
made available• Production status of any sales order available with
the current status• Top management can retrieve any information at
any time through VPN connectivity
Benefits of ERP
• On- time delivery of orders to customers• Prompt availability of the status of order
placed to the customer• Enterprises becoming more time sensitive• Provides better marketing opportunities• Better decision making by the management
made possible• Inventory cost reduction
CHALLENGES POSED
Challenges
• Information Security Relevant authorisation provided• Cost of ERP All ERP companies targeting the Small & Medium Size
Business & developing applications that are efficient and cheap
• Impact of Recession Post-recession is the most aggressive growth phase companies strategize & incorporate changes for
Business betterment with future growth perspective
SMB - ERP
Success Stories
Secant Technologies
• A 4-crore Ludhiana company deployed ERP in 2005
• Local vendor, Disha Informatics implemented ERP
• Time taken : 8 months• Cost involved : Rs. 8.5 lakh• Impact: 50% y-o-y
SOURCE :http://www.channelbusiness.in
Veeras Infotek
• Based in Chennai, deployed Navision(ERP)• Helped evaluate employee performance• Cost involved: Rs. 10 lakh• Growth: Almost double in 3 years time
Source : http://www.channelbusiness.in
Analyzing SAP-ERP's success in TISCO
TISCO profile
• Founded in 1907
• Part of the Tata Group
• Leading steel giant in the country
TISCO profile
• Dedicated to –providing laudable services to the
stakeholders– improving on the quality– thriving for innovations and improvements
constantly
ERP Implementation
• TISCO deserves lot of credit for implementing ERP
• many organizations in the global level have given up the very idea of ERP– lots of failures associated– Implementation did in wrong manner have caused
havoc to organizations
• Choose ERP in the right time and implemented it in a proper manner
• Implemented it into the whole systems in one single spree
• Net results of their ERP software have been described to be path breaking and a trendsetting one
Why ERP in TISCO
• Two major problems– Not customer friendly– The systems were outdated and the modalities of
operation were too complex and not error free
The Process
Challenges–Had to choose top ERP software–8 months set for implementation was a
major challenge
• Business process was divided into two main segments– Core functions were denoted to be major ones– Supporting functions were named minor ones
• A plan of action on the proposed ERP's impact was drafted
• All efforts to ensure that the change did not produce any sort of resentment
The Outcome
• Produced in terms of financial technical and managerial parameters
• Effective handling and speed delivery resulted in greater sales
• Drastic fall in the amount owned to creditors• Increased the productivity
FUTURE MOVES
• Determined not to stop ERP or attain a saturation point
• Working on to improve and increase the scopes of ERP software
THANK YOU
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