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Tianma Microelectronics Co., Ltd.
Corporate Social Responsibility Report
2013
Corporate Social Responsibility Report 2013
Tianma Microelectronics Co., Ltd.
March 2014
32
2013 /Corporate Social Responsibility Report
Reporting PeriodJan.1st 2013 - Dec.31st 2013
Reporting CycleOnce a year
TabLe of ConTenTs
abouT This RePoRT
introduction
This report is the second annual Corporate Social Responsibility (CSR) report
of Tianma Microelectronics Co., Ltd., which is aimed to provide stakeholders
information regarding corporate act ions and per formance in terms of
economic, social and environmental affairs. In the meanwhile we want to take
this chance to say thanks to all who have made suggestions to the completion
of the report., we will continue the follow-up efforts to improve the quality of
corporate social responsibility report .
Report scope and boundary
This report is based on the principes of the relevance, stakeholder participation
as well as sustainable development under Global Reporting Initiative (Global
Reporting Initiative, referred GRI) guideline. We have identif ied the key
stakeholders following a comprehensive analysis and evaluation of the
business operating environment. We have communicated and conducted
dialogues with stakeholders through a questionnaire to collect their concerns
and needss, and prioritize the list as well . After evaluation by the company
CSR Committee, the disclosing items, content and index of the report have
been finally confirmed.
Data collection
In order to ef fectively collect the 2013 data of our company in terms of
economic, environmenta and social development according to GRI index
and performance standard, , we have selected 53 indicators under GRI G3.1
standard for disclosure, among which 32 are selected for fully disclosure.
The company has conducted a workplace research,for example walkthrough
surveys, employee interviews, data reviews, and onsite observations, etc., to
determine the scope of the report and extent of data collection, and find ways
to improve the collection and calculation methods.
The scope
The performance indicators and management policy of the report is also
applicable to the entities where the company can control or have significant
imfluence on their financial and operational policy and processes, which is also
consistent with the scope of the company's fiscal year report.
Reporting basis
This report was prepared with reference to gri " sustainability reporting
guidelines " version 3.1 (G3.1) Regarding the core performance indicator and
additional ones
After the company's self-assessment , the report has reached the class b
standards required by gri .
expression statement
For ease of presentation and understanding, " Tianma Microelectronics co.,
Ltd." Will be referred to as " the company" , "Tianma ", " Shenzhen Tianma ",
"Shenzhen factory" or "we " in the report .
This report has both online version and the print version , online version can be
read at Tianma Microelectronics co., Ltd. Website (www.Tianma.Cn).
P23.
P47.
P79.
P29.
P04.
P61.
P35.
P06.
P71.
For Government
For Employees
Appendix
Compliance operations
Business ethics management
Human rights and fair
Treatment of employees
Caring for employees
Staff training and career
Development
Salaries and benefits
·
·
·
·
Financial performance
Business development
Investor relations
Technology development
and innovation
Supplier CSR management
Conflict minerals
Handling customer complaints
Environmental protection
Green operations
Hazardous substance
Management
·Company overview
·Corporate governance and decision-making systems
·CSR management system
·Stakeholder communication and response
· GRI indicators index · Professional term notes · Joined associations and organizations
· Reader response
·
·
·
·
Community service
Volunteer activities
Volunteer teaching
Charity
For Shareholders
Management letter
About Tianma
For Partners
For The Environment
For Community
Tel ( 86 ) 755 - 8622 5773 / 86225777
Fax ( 86 ) 755 - 8622 5772
Email CSR_office@Tianma.Cn
·
·
·
·
·
·
·
·
·
·
·
·
54
2013 /Corporate Social Responsibility Report
About Tianma
1. innovative technologies and products to enrich people's experiences and lives.
Small and medium-sized displays exist everywhere, which are widely used in
mobile phones, tablet computers, automotive, industrial and medical fields. It is
becoming Clearer, lighter, more energy-saving, more convenient. Advances in
display technology and product applications continue to bring new and better
experiences which can enrich people's lives and it plays an important role in
the progress of human society.
Since its establishment in 1983, Tianma has been focusing on small and
medium-sized displays, from TN to A-SI-TFT, and from LTPS-TFTto
AMOLED, the company is continuously tracking and researching the world's
most cutting-edge technology with self-independent research and timely
introduction of new technologies and products .
In 2013, we have achieved a breakthrough progress from cutting-edge
technology into mass production technology through innovation, with a
ManageMenT LeTTeR
capacity in technology development in the whole display industry, including
integrated touch screen display (On-cell, In-cell), LTPS, OLED, Oxide, and
Flexible. HD,FHD have also been successfully launched to the market; 5.5
-generation LTPS production line successfully progressed to mass production
and AMOLED production line is under construction as planned. In 2013's
first Chinese Electronic Information Expo, Tianma LTPS-TFT LCD display
with switchable 2D-3D LCD GRIN Lens style naked eye 3D display won the
award of innovative products and applications, and 12-inch AMOLED display
technology is awarded the gold medal for innovation and appliance.
2. Together with employees to create a passionate and open culture environment for win-win development
Employees are the fundamental of the enterprise development. On the basis of
the protection of employees' rights, it is our goal to create a fair, passionate and
open cultural environment together with employees so that they can grow and
enjoy the work in Tianma for happy life experience.
We propose "passion, efficiency, win-win" as our core values for everyone in
the company especially requiring the managers to set an example to pass the
philosophy of positive energy as a culture, so that employees accept and they
are willing to take the initiative to recognize their maximum value and promote
team work on the job
We emphasize shaping the Tianma's image as "honest, sincere, clean, active
and enthusiastic in serving customers with the delivery of positive energy and
promotion of the entire chain of win-win values". We propose staff 's code
of ethics, adhere to zero tolerance for gray income approach and attitude to
create a clean, sunshine and win-win work atmosphere.
We advocate a "happy work happy life" of employees, no matter in business,
technical, quality, or management; we should always be positive, face the
problems, and gather our strengths.
We provide staff with career development program on the basis of management
skills, technical development, professional development, and operation skills
development. Based on the employee's willingness and ability, we provide them
with different career development paths for them. Every manager is advocated
to be brand promoting ambassador and team model with the six good qualities
such as "faith, broad mind, sincerity, mutual trust, prediction, inspiration".
In addition, we promote the six level's career development program for the
basic line team leader, line managers, primary key positions in high potential
talent, middle managers, middle key positions in high potential talent, and
top management, so that all managers realize their responsibility to shoulder
the mission of practicing the core values, disseminating culture and talent
development, which can lead to the creation and development of culture and
leadership.
Through the establishment of volunteers' association of Tianma and providing
volunteering service to society, we help to develop the civic consciousness
of our staff and create a harmonious and mutual aid relationship by helping
the vulnerable and assisting the weak, protecting the environment, caring the
society at large and establishing a corporate public image which could also
help to promote social harmony and progress.
3. Win-win with customers, suppliers and all the partners
We should stick to win-win with customers, suppliers and all the partners. All
work should be carried out based on "meet customer requirements", connect
the entire value chain, and cut off all non-value added processes. With the
development of the win-win cooperation with customers and suppliers to
establish a good relationship of mutual trust and enhance the formation of
a strategic partnership. Deeply understand each other's product planning
strategies and aspirations, and to discuss the product line planning and launch
new products to the market according to customer expectation. This could
bring excellent experience to the fans for new technologies and products.
4. green operations to promote the harmonious and sustainable development in economy, society and environment
As a corporate citizen, we have always integrated the concept of sustainable
development into our operations, to promote the harmonious development
in economy, society and environment. For example, the active use of clean
energy; continuous technological innovation to reduce energy consumption
through energy efficiency; the reduction in greenhouse gas emissions; The
active use of clean and none harmful raw materials; reduce waste generation
and discharge continuously; The rising awareness in the continuous investment
in environmental protection, including energy saving facilities, environmental
monitoring, waste treatment and other aspects.
We abide by the law, follow the compliance standards, adhere to business
ethics and continuously take the initiatives to promote operational efficiency.
We also strengthen the systematic organization, market-oriented, focus on
quality management which significantly increases the operational efficiency.
With consideration of the company's business practice, we organize ourself to
respond quickly to market change and the demands of the customers as well as
to achieve the overall value maximization. Establishment of market forecasts,
customer and product decisions, resource protection, integrated inventory
management, production planning and scheduling and integration of a number
of mechanisms, systematic operations, improve efficiency to maximize the
use of resources. We advocate to use all stuff fully and "rigorously enforce
Thrift, refused to waste", and promote paperless office, office supplies with
economical and centralized purchasing, streamline effectiveness of meetings
and other activities. We should take actions little by little to reduce the cost and
increase efficiency.
In the future, Tianma will endeavor to become a leading world class display
enterprise which is socially respected and beloved by employees. Through
the path of sustainable development of advanced technology and product, we
can surely fulfill our social responsibilities, and together with our stakeholders
like customers, employees,, shareholders, environment, community and
government to promote the progress of human civilization and build a better
home for human society.
In the journey marching towards the leading global display
enterprise, Tianma ushered its thirtieth anniversary in 2013.
In this year, we reviewed the company's strategies and
created the company vision to become a world class display
enterprise which is beloved by employees and respected by
the society, the vision is supported by our four strategies,
namely culture and talent strategy, product and technolog
prioritizing strategy, quality strategy, and brand strategy.
Based on these strategies, we have taken the chance
to win the market through launching series of changes
in culture, business and operation. In the meanwhile we
have upgraded ourselves in the industry through product
transformation, close cooperation with customers as well
as breakthroughs in technologies. As a result, our business
revenue and profitability has increased a lot, which is
bringing a win-win development with the stakeholders.
Chairman
You LeiGeneral Manager
Liu Jingyu
76
2013 /Corporate Social Responsibility Report
abouT TianMa
Tianma's Mission
To create colorful life
Tianma's Visionbeing a global leading display company which is well respected
by the general public and beloved by the employees.
Tianma's Core Values
·Positive attitude,openness,
sharing
·Respecting people,developing
people, providing the
platform for employees with
willingness and capability
·Fair, open, justice and
brainstorming environments
·Setting clear goals,being highly
collaborative and maximizing
the value as the whole
·Being responsible, substance
weighted over forms, being
efficient and eliminating all the
non-value adding processes
·Win-win with our employees:
helping employees to realize their
dreams, enjoy work and enjoy life
·Win-win with customers:
Helping our customers to succeed
·Win-win with shareholders:
continuously creating value
for our shareholders
·Win-win with all of our business
partners. Being a responsible
corporation to society
Passion effectiveness Win-win
Transform the core values into staff behavior.
Let core values guide our work effectively.
Implemented the corporate culture.
.
.
.
R & D
Focusing on the midde and high-end smart phones and professional display
products production capacity.
ManufactureFollowing the middle and high-end smart phones and professional display
products manufacturing capabilities, quality management system. Paying
attention to the target customer market strategy, participating in the product
planning in advance with the client, Going ahead to focus on the target
customer for middle and high-end smart phone market to improve key
product penetration.
Supply Chain
Care and meet customer demands, enhance supplier quality, supporting the
company's core business development.
Marketing
Focus on target customer
marketing strategy,
Participate in advance product
development with customers,
Go ahead to focus on target
customers' mid-high end
intelligent mobile phone market,
Improve key products permeability.
R & D
Reserve of forward-looking
technology, Lead the trend and
plan according to available
resources, focus on competitive
smartphone products and
professional display areas.
Supply Chain
Support
To create a stable, flexible
supply chain to meet the
company's core business
needs, and actively cultivate
strategic partnerships.
Manufacturing
capacity
Benchmarking with the
world's best factories,
looking for gaps, create
optimal production lines
and the ability to achieve
industry-leading products.
Tianma's people
·Their integrity, sincerity, honesty
·Strive to practice the values
·Managers transfer positive energy, shouldering
responsibility for the healthy growth of team members
·Active, enthusiastic service
Tianma's strength
·Through cultural and talent strategy, quality strategy,
implementation and technical product leadership strategy
to promote and enhance organizational capacity
Tianma's image
·Information Disclosure
·VI 、WEBSITES
·Show, press conference
·The entire company and other administrative systems
sTRaTegiC goaLs
Passion
Creative ability
The initiative
Knowledge
Diligence
obey
Fou
r Supporting Strategie
s
0%
5%
20%
15%
25%
35%
Talent cultivation and echelon construction
Cultivation of middle-level, grass-roots staff capacity
The development of top management leadership
Respect people,
develop people
Displays the
staff potential
Help staff fulfill
dreams
Cu
ltu
re a
nd T
alent s
trategy
Product and T
ech
no
log
y
Prioritizin
g str
ate
gy
Quality strateg
y
bra
nd strategy
About Tianma
Quality of work
Pay a t te n t i o n to t h e f o r m a l i ze d o p e r a t i n g
standards, optimization of the process which is not
value-added component, and to create a positive
and efficient learning organization, and to build a
strong team who can solve practical problems at
work .
98
2013 /Corporate Social Responsibility Report
The main branches
Shenzhen Tianma which has no government equity participation or ownership situation, Shanghai Tianma
has 49% government equity participation, Chengdu Tianma has 70% government equity participation.
The main products
Tianma Micro-electronics Co. was founded in 1983 and was publicly listed on the Shenzhen Stock
Exchange (SZ.000050) in 1995. At that time we are a high-tech enterprise specializing in manufacturing,
and supply of high quality LCD and LCM products, and now we are becoming a major public company with
operations spanning from Research & Development, Design, Manufacturing to Sales and Service. Tianma
supports a wide range of applications in Mobile Phone, Automotive, Industrial, Home Automation and
others.
Number of employees: 7,479 people
Net sales: 4,400,150,681 yuan (in RMB, same below)
The total market value: 6,483,141,375 yuan
organization Chart
Company name
Tianma Microelectronics Co., Ltd.
Chinese name
天马微电子股份有限公司
Legal representative
You Lei
Registered head office address
22/F South, Hangdu Building, CATIC
Zone, Mid Shennan Road, Shenzhen
Company main office address
7th Floor, 64th Building, Jinlong lndustrial Zone,
Majialong, Nanshan District, Shenzhen
established:
November 8th, 1983
operations involving regions
Mainland China, Hong Kong, Taiwan, the United
States, Korea, Europe, Japan and other regions
nature of ownership
Listed Company
Listing location
Shenzhen Stock Exchange
Changes in location or business
operations
There is no changes to the place of the company's
operations or businessduring the reporting period
shareholding structure
Other
45.98%
State-owned legal
representative
Shenzhen Tongchan
Group Co. Ltd.
8.40%Amount of stocks
48,251,364
State-owned
CATIC Shenzhen Holdings Ltd.
45.62%Amount
261,976,786
Tianma Microelectronics Co., Ltd. (abbr. the "Company", "shenzhen Tianma", "shenzhen factory" or "we")
shanghai Tianma Microelectronics Co., Ltd. (abbr."shanghai Tianma" or "shanghai factory")
Chengdu Tianma Microelectronics Co., Ltd. (abbr."Chengdu Tianma" or "the Chengdu factory")
Vice-general Manager
Intellectual Property
DepartmentTianma Europe
Human Resource
Center
Shanghai Tianma Micro-electronics Co. Ltd.
Research &Development
Center
Legal Affairs Department
Administrative Services
Department
Vice-general Manager
Operation Center
Professional Display
Vice-general Manager
Consuming Product
Marketing Center
Vice-general Manager
Vice-general Manager and
Party secretary
Disciplinary Inspection
Department
Tianma USA
Strategy Cooperation Department
IT Management Department
Quality Management Department
Chengdu Tianma Micro-electronics Co. Ltd.
Supply Chain Center
Strategy Management Department
Achievement Microelectronic
Co., Ltd
Tianma South Korea
Risk Management Department
Commerce Management Department
board secretary
Securities Management Department
Cfo
Financial Management Department
Tianma Microelectronics Co., Ltd.
general Manager
About Tianma
CoMPanY oVeRVieW
During the reporting period, there is no significant changes happening to the company size, structure, or
ownership. There is no law suit regarding antitrust and monopoly practices, and anti-competitive behavior;
no violation of the laws and regulations which is subject to significant fines and administrative penalties.
1110
2013 /Corporate Social Responsibility Report
global sales network
Tianma south Korea
Chengdu Tianma Microelectronics Co. Ltd.
Tianma europe
shanghai Tianma Microelectronics Co. Ltd.
shenZhen Tianma
achievement Microelectronic
Co., Ltd
Tianma usa
About Tianma
1312
2013 /Corporate Social Responsibility Report
I n n ove m b e r, t h e c o m p a ny w a s
founded.
In november, the in t roduc t ion o f
china's first lcd production line.
March, shenTianma a shares
l isted on the Shenzhen stock
exchange, the stock referred to
as "shen Tianma a", stock code
000050.
In july, on the china optics and optoelectronics
manufactures association lcd branch of the first
council, we were elected as vice chairman unit.
In august , the state science and technology
committee of key high-tech enterprise certificate.
In july, the Shenzhen municipal science
and technology bureau, the planning
bureau agreed to rely on the company
and set up a " Shenzhen lcd engineering
and technology research center ."
In december, the company hosted china flat
panel display conference.
In december, the company listed postdoctoral research
stat ion, the f i rst post doc tor successfu l ly enter
post-doctoral workstations.
August, by tuv rheinland ltd. (Tuv) site assessment,
obtained iso14001 certification.
In april, Shanghai Tianma established.
July , co lor stn lcd module project
was listed as 2005 national key new
product projects, won the grand prize
and technological progress , longgang
d i s t r i c t , S h e n z h e n s c i e n c e a n d
technology progress award .
In october, the company ranks among
the top 100 Shenzhen companies.
March, Shanghai Tianma t f t factory
completed china's first 4.5 -Generation
p r o d u c t i o n l i n e w i t h c o m p l e t e l y
independent intellectual property rights.
S e p t e m b e r , C h e n g d u T i a n m a
established.
December, "Tianma" was identified as a
famous brand in guangdong province.
November , the national development and reform
c ommiss ion agree st hat t he Shangha i T ianma
sva, Shanghai jiaotong university, Shanghai fudan
university, Shanghai university will work together on
the national engineering laboratory project regarding
key materials and technology of tftlcd.
Ju ly, bec oming the f i rs t domest ic
p r o d u c t i o n s e m i - r e f l e c t i v e /
semi-transparent, tva wide viewing
angle technology products of local
enterprises; ips wide viewing angle with
color display module successfully lit up.
September, Chengdu Tianma 3.2 & 3.5
Shuffling organic f ilm va product trial
is successful, fills the gaps in china for
similar products.
In april, police office and general affair committee in Chengdu
hi-tech zone has issued chendu Tianma as 2010 "ping an
enterprise" medal.
November, it was recognized as the national torch plan key
high-tech enterpr ises. December, won the f irst "nat ional
demonstration transformation and upgrading of processing trade
enterprises".
In september, for the first time in 2012
in Chengdu T ianma has jo ined the
thirteenth western fair.
In april, Shanghai Tianma first assume 973 planned topics, first
time that a company is liable for the national "973" project topics.
In may, the company par t ic ipated in the six th Shenzhen
international touchscreen technology & equipment exhibition, was
"top ten famous brand" title.
In november, Shanghai Tianma "national enterprise technology
center".
In november, the company's 30th anniversary, held in the thirtieth
anniversary celebrations.
December, the Shanghai pudong new district, Shanghai Tianma
become socially responsible business standards proposed.
In march, the company jo ined the
f i rs t ch ina e lec t ron ic in fo r mat ion
expo, the 12-inch amoled has won
electronic information expo 2013 as
the first application award of innovative
products and gold.
1983
1995
1996
2000
2002
2003
2004
2006
2005
2008
2009
2010
2011
2012
2013
In january, awarded the Shenzhen
municipal f if ty outstanding export-
oriented enterprises and avic group
was awarded advanced enterprises
title.
In march, the c ompany invested
$ 6 , 0 0 0 , 0 0 0 t o i m p o r t m i d a n d
high-grade tn-lcd production line from
japan.
In february, the company's "640
× 400 monochrome and color
lcd monitor" high-tech project
is approved, which fills the gaps
inside china.
A u g u s t , w a s i n c l u d e d i n
t h e na t i o na l sc i e n t i f i c an d
technological project "eighth
five-year" period and Shenzhen
key construction projects.
January,
skyflying microelectronics was
registered. November, hosting the
national winter lcd symposium.
1988
1989
1992
1993
1991
CouRes of ThRee DeCaDes
2010~2013
2000~2009
1990~1999
1983~1989
About Tianma
1514
2013 /Corporate Social Responsibility Report
Company deliberative bodies are composed of by the shareholders, Board of
directors and the Board of Supervisors, exercise decision-making, execution
and supervision of their respective duties, effectively safeguard the interests of
the company and the shareholders.
Among them, the board of directors is the company's authority, the Board
of the Company comprises nine directors, of which one chairman and one
vice chairman, director of four people, three independent directors; The
company had one female director, other directors were male; Directors of the
Company, both aged 30 years and older, with two from 30 to 40 years, and 4
from 40-50 years old, 3 people over the age of 50; 2 among doctoral degree,
6 master's degree. Directors of the Company have extensive experience in
the field of professional and technical, accounting, legal, etc. The board of
directors work in accordance with the "Rules of Procedure for the Board,"
"Independent Directors Working Policies", to carefully review various bills,
faithfully and diligently to fulfill its obligations under the "Articles of Association",
to keep abreast of the company's business operations and management
with due diligence to guarantee the best interests of the company and all its
shareholders.
The Board convened and held in strict accordance with the provisions of
"Articles of Association", the Board is responsible to shareholders, exercise the
right of business decisions-making under legal authorization by shareholder
meeting and the Articles of shareholders. The Board of Directors consists of
four special committees, Strategy Committee, Audit Committee, Nomination
and Remuneration Committee, Risk Management Committee, which are
responsible for the company's professional matter's prereview and supervision.
Existing f ive directors of the Strategy Committee, is responsible for the
company's long-term development strategy and major investment decisions,
to study and make recommendations; Audit Committee consists of f ive
directors, is responsible for the communication with both internal and external
audit, monitoring and verification; Nomination and Remuneration Committee
comprised by the five directors, is responsible for company directors, senior
executives candidates' compensation and other selection cr iter ia and
procedures and make recommendations; Risk Management Committee
consists of 7 people including directors, executives and professionals, is
responsible for research and evaluation of the company's risk management,
risk management and internal controls, and propose recommendations.
Company has three independent directors, they are expected to exercise their
right according to state regulations and the "Articles of Association" To confer
with reasonable care, diligence independent opinion on major issues and
facilitate the board's wise decisions, maintaining the company, Shareholder
especially the legitimate interests of minority shareholders.
Independent directors' allowance is set up in accordance with the regional,
local salary levels in the industry. General manager, deputy general manager,
chief financial officer, board secretary position salary compensation relys on
personal work performance, the company's economic performance to ensure
the reasonableness of their compensation.
The company has set up supervisory Board, the Supervisory Board of the
company is the company's supervisory body of power, it's exercising the right
of supervision. Board of Supervisors consists of five supervisors, including
2 employee representatives. The Supervisory Board will on a regular basis
monitor the company's financial situation and the senior management's legal
compliance with their responsibilities, guarantee companies, shareholders and
creditors' legitimate rights and interests. Drew the Supervisory Board, convene
and chair, and other programs are held in strict accordance with the "Articles".
During the reporting period, the Company held four meetings of shareholders,
the Board of Directors meeting for 12 t imes, seven t imes the Board of
Supervisors meeting, the Strategic Committee meeting, the Audit Committee
meetings for 6 times, the Nomination and Remuneration Committee meetings
for 6 times, the Risk Management Committee meeting two times.
During the reporting period, the Board has discussed and approved a total
of 60 items, which cover the company regularly reports, profit distribution,
the policy review, major issues related transactions, external guarantees, the
appointment of the board of directors and senior management appointment
for consideration and decision, so that the company is making the right major
decisions, at the same time, build a solid foundation for long-term development
of the business.
CoRPoRaTe goVeRnanCe anD DeCision-MaKing boaRD
About Tianma
board of directors
strategy committee audit committeenomination and
remuneration committee
Risk management
committee
governance structure
Since its very beginning, the company behaves strictly in accordance with the
requirements of relevant laws and regulations, and constantly improve the
corporate governance structure and governance processes, and to strengthen
the management of information disclosure. In order to raise the standard
operation level and in accordance with regulatory requirements, the company
has achieved the separation of ownership and decision-making, execution
and oversight powers. In the meantime promote a reasonable division of
responsibilities among the shareholders, board of directors, board of supervisors,
to help standardize operation and create a scienti f ic decision-making
mechanism, efficient enforcement mechanism, and to improve the supervision
mechanism, thus further ensuring corporate governance compliance, effectively
safeguarding the legitimate rights and interests of shareholders, especially
minority shareholders. None of the deliberative institution members co-chaired
administration post during the reporting period.
1716
2013 /Corporate Social Responsibility Report
CsR ManageMenT sYsTeM
Csr Practice Path
CsR MissionPeople first. Green operation.
Harmonious and sustainable
d eve l o p m e nt o f e c o n o my,
society and environment.
CsR strategyD e v e l o p e m p l oy e e v a l u e .
Bui ld harmonious business
environment. Achieve mutual
benefit with business partners.
Maximize the enterprise value.
CsR VisionConstruct sustainable CSR
system, become a re l iab le
g l o b a l l e a d e r i n d i s p l a y
technology.
CsR five-Year Plan
Mutual Development To Win-Win
Contribution And Devotion
Honest And ComplianceWith The Law
People First, Mutual Growth
Environment Protection,
Clean Production
Stable Operation, Create Value
Client
Community
Government
Employee
Environment
ShareholderCsR
Practice Path
establish 2012
· Establish Tianma's corporate social responsibility;
· Initial establishment of CSR management structure and the corresponding duties;
· Drawing on international research on CSR standards and industry best practices;
· Conduct preliminary stakeholder participation and dialogue;
· Establish CSR related systems, to carry out CSR internal audit, identify, evaluate and promote the improvement
of high-risk areas;
· The first release Tianma CSR reports.
Consolidate 2013
·Enhance the participation and communication of stakeholders;
·Build business ethics system, continuous improvement in internal CSR issues;
·Coach key suppliers to establish their internal CSR management system;
·Strengthening CSR knowledge training and advocacy.
strengthen 2014
·The integration of ISO26000 social responsibility guidelines into operational processes;
·Development CSR risk management tools, risk databases, and the formation of CSR Risk Evaluation Manual;
·Continue to promote employee care, community service, green operation programs and projects;
·Elevate Ethics management system to improve the level of business ethics, build business ethics evaluation
mechanisms;
· Completion CSR reporting with a third-party certification.
improve 2015
·Import GRI indicators data collection, statistical tools, the establishment of GRI database platform;
·Dynamic monitoring CSR performance, establish full flow control mechanism;
·Integration of Tianma social responsibility culture into the corporate culture, promote Tianma CSR
benchmarking project;
·Import GRI-G4 index system, the completion of CSR reporting with third-party certification.
optimizing 2016
·Combine the GRI Index System and CSR management system standards for simultaneous optimization;
·Further work on CSR outstanding projects, to establish a CSR brand image;
·Completion CSR reporting with a third-party certification.
About Tianma
1918
2013 /Corporate Social Responsibility Report
CsR organization and management
Founded in 2012 the company CSR Working Commit tee is the highest
decision-making body for the CSR issues, the committee is comprised by the
general manager and other senior management staffs, who are responsible for
the development of the overall CSR strategy, objectives, mission and principles
of CSR work, leading the company CSR management system, reviewing CSR
planning and publishing CSR reports, organzing CSR activities.
A CSR working committee office is set up under the CSR committee, It's staffed
by people from the Risk Management Department, f inancial management
centers, operations centers, human resource centers, supply chain centers and
responsible persons from other departments, Risk Management Department is
responsible for the daily work of the office. CSR Working Committee Office is
primarily responsible for: CSR Committee work arrangements; organizations to
promote the professional group CSR risk management system; coordination of
the various professional groups to promote CSR activities; CSR is responsible
for collecting data and information of various professional groups for collation
and analysis; finishing company CSR reports and submit it to CSR Working
Committee for approval.
CSR supervision unit is set up under CSR Working Committee which is
organized with people from the company's disciplinary department, they are
expected to carry out specific work primarily responsible for overseeing the
company's CSR program, include handling of the CSR complaints.
CSR Committee consists of six professional groups, such as groups of
employees, social groups, economic / shareholder groups, environmental
groups, vendors group, customer group, by the heads of the respective
company's job funct ions, is responsible for the individual Group CSR
management System , defect rectification, index selection and collection and
reporting disclosures work.
CSR Supervisory authorities
CSR Working committee office
CSR Working committee
Staff team
Environment team
Society team
Supplier team
Economy / Shareholder team
Client team
CsR risk assessment
The Company is doing CSR risk assessment regularly in four aspects of
environmental, health and safety, labor practices and business ethics, based
on "CSR Management Handbook" and the related system requirements,
the company conducts annual CSR internal assessment and an annual
management review, and track and monitor the r isk assessment and
management review rectification process.
CsR internal assessment
The Company has developed CSR checklist based on the Electronic Industry
Code of Conduct (EICC), Social Accountabili ty International standards
(SA8000) and social responsibility guidelines (ISO26000), and in October
2013 the company has completed an internal assessment of CSR, including
the on-site assessment of labor practices, occupational health and safety,
the environment, Business ethics and management systems level, 224
discrepancies were found, among which 65 are serious items. We are regularly
tracking the improvement of the various discrepancies which are improved by
the relevant departments, enhancing the CSR management practice.
CsR management review
In order to evaluate company CSR policies and procedures, the five-year
plan, the follow-up and improvement of 2013 CSR work plan, and to review the
company CSR program and operating results of the implementation of CSR
system to seek opportunities for continuous improvement, further to determine
next year's CSR work plan which should be suitable, adequate and effective,
the company has started management review in November 2013. During
the process, the company CSR system is evaluated in terms of operation
and results, internal CSR assessment follow up, stakeholder complaints and
suggestions, changes in the external laws and regulations and compliance
such as communication and reporting, in order to enhance CSR management.
To enhance the company's CSR operational level, showing the image of
corporate social responsibility, combining with current CSR status and audit
requirements of customers, the company plans to invite an external agency in
2014 to Shanghai Tianma for EICC for third-party audit certification, and after
certification it will be taken as a benchmarking enterprise in the industrial base
of the others, CSR management system in order to enhance the overall level.
CsR performance management
Performance management includes 4 sections for exampe identifying CSR
issues, confirmation of CSR issues, prioritizing of CSR topics and appraisal of
CSR issues
CsR report management
According to GRI standards and practical situation situation in the company,
GRI indicators are selected, the professional group responsible for collecting
individual GRI indicators. CSR Working Committee Office is responsible for the
preparation of the annual CSR report.
CsR training managementThe Company CSR training program includes new employee orientation, CSR
professional training modules, and CSR training program for middle and senior
managers.
New employee orientation mainly includes the basics of CSR, corporate
CSR policies, business ethics and employee code of conduct, so that new
employees are familiar with the concept of corporate social responsibility from
the very beginning and understand the importance for the company as well as
basic standards and requirement.
CSR professional training module includes not only the content of the new
employee orientation, it also includes a training on supplier CSR audit, EICC
basic knowledge, SA8000 and ISO26000 basic knowledge etc, to further
enhance the level of expertise in CSR knowledge for the CSR team and
associated personnel.
In addition to the above training, the CSR training program for middle and
senior management also includes CSR history, CSR concept, CSR system
establishment and others. It helps enhance the degree of attention of senior
managers in the company's CSR work which lays down a solid foundation for
the promotion and implementation of CSR culture in the company
During the Reporting period, the Company has organized employees' CSR
training which has a total number of 14508 hours, including Chengdu Tianma
which has organized CSR training to the staff with total number of hours of 208,
44% of the employees have attended the CSR training among the workforce.
CS
R P
erformance Managem
ent
CSR Report
Management
CSR Risk Management
CSRTraining
Management
CSR 组织管理
CS
R O
rganization Managem
ent
CSR Continual Improvement
information Collection
Risk assessment
Risk identification
Risk Response
Risk analysisCommunication
and Record
Review and
evaluation
About Tianma
CsR total number of hours of training
14,508hours
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2013 /Corporate Social Responsibility Report
sTaKehoLDeR CoMMuniCaTion anD ResPonse
Based on (A) may have an impact on the company
in the economic, social and environmental aspects,
(B) possible future impact on the company in the
economic, social and environmental aspects,
and (C) The company may have an impact on its
economic, social and environmental aspects,,
stakeholder priorities identified.
identification of key stakeholders
Di f fe rent s takeho lders are a f fec ted by the
company operation or have impact to company
operat ion to var ious degree. The Company
works in accordance wi th the latest A A1000
Stakeholder Engagement Standard to identify and
prioritize stakeholders at the preliminary stage,
and we finally select six stakeholders including
suppliers, governments, customers, employees,
communities, and shareholders.
Communicate with key stakeholders
For the in terests o f d i f fe rent c ategor ies o f
stakeholders, The Company establishes a diverse,
unobstructed communication, to ensure that timely,
accurate and comprehensive understanding of the
needs of different stakeholders and response.
On april 28, 2013 the company has developed and enforced a "stakeholder
dialogue system", requiring all CSR project team carry out their duties in
accordance with the requirements of the system, conduct regular stakeholder
dialogue. In June 2013, the company officially launched stakeholder research
work, the company CSR Working Committee Office has developed survey
questionnaire based on company strategies, operational direction and
concerns for leading company in the industry.
The survey questionnaire consisted of fifteen important topics, contact person
in the CSR project team has sent the questionnaire out to the respective
corresponding stakeholders. First, each stakeholder rates and prioritize the
As a responsible listed company, the company not only focus on the economic,
environmental and social performance and the balance, but also pay close
attention to the voices of stakeholders and actively contribute to the improvement.
may have an impact on the company in the economic, social and environmental aspects,
Main Stakeholders
possible future impact on the company in the economic, social and environmental aspects and,
The company may have an impact on its economic, social and environmental aspects
A
bC
·Supplier Conference
·Regular talks
·Site audit
·Internal self-inspection
·Conference Seminar
·Information Disclosure
·Telephone communication
·Customer Satisfaction Survey
·Customer complaint handling
·Customer Seminar
·Customer research and audit
·Shareholders'
meeting
·Investors Open Day
·Participate in community activities
·Tianma volunteers association
·Satisfaction Survey
·Forum
·Labor union
·Suggestion box
1Supplier
2Government
3Client
4Employee
5Community
6Shareholders
Main Stakeholders
The main concern of the stakeholders
Impor tance to the company
Company Governance and dec ision mak ing system
1
Human Right and Just ice9
Suppl ier CSR Management5
Green Operat ion13salar y and wel fare10
Communi t y ser v ice6
Care for employee14
Financ ia l per formance3
Stakeholder communicat ion and response11
Employee t ra in ing and career development7
Protec t env ironment15Business eth ics management4
Technology development and innovat ion12
Occupat ion heal th and safet y8
topics on the questionnair according to their interest and identify the important
issues of stakeholder concern; Second, according to the degree of importance
of each issue to the company, each CSR project team shall rate and prioritize
the topics .
In 2013 stakeholder survey work, CSR Committee has co-ordinated the work
of all stakeholders' survey and collected 165 copies of the questionnaire
survey, each CSR project team members have completed 47 survey
questionnaires, which helps identify the important topics and hierarchy of
concerns, it provides a comprehensive, accurate understanding of the needs
of different stakeholders for the company to follow-up and improve in days to
come.
About Tianma
Compl iance Operat ion2
23
2013 /Corporate Social Responsibility Report
23
2013 /Corporate Social Responsibility Report
foR goVeRnMenT
Honesty and Integrity Compliance Business
We abide by the law, following the standard,
adhere to business ethics, have zero tolerance
for gray income.
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2013 /Corporate Social Responsibility Report
CoMPLianCe oPeRaTions
The Company knows the importance of complying with laws and regulations.
To control the company systemic legal risk, according to the company's legal
affairs department regarding operational level of legal risk, considering the
frequency of the relevant risk factors, the probability of risks occurring, on May
30, 2011 for the first time the company developed a "Compliance Management
Program", Including the design and implementation of internal systems
targeting compliance evaluation requirements and processes.
Since it is crucial for the company to comply with the laws and regulation, it
has serious impact in case of legal violation. The company has consolidated
the compliance evaluation departments into five, namely environmental safety,
Logistics Department, Human Resources and Administration Department,
Quality Assurance Department and the Office of the Board, it helps efficient
use of company resource to address critical risks so that the risk of compliance
is controlled effectively.
Since the beginning of the fourth quarter of 2013, the company's legal affairs
department started the annual evaluation of compliance work, preparatory
meeting held in September, to set up a special working group headed by the
head of department, give team members with clear responsibilities, develop
work schedules and periodic review mechanism, and issued a notice to inform
everyone of the rolling out of the project;
In October, all departments are organized to identify the applicable laws and
regulations and develop <laws and regulations list>, each department carry out
self compliance checking against the list and reevaluated by the Legal Affairs
Department; at the end of December to form "Annual compliance Evaluation
Report" and made suggestions to improve for the non concompliance issues
identified in the process.
In addition, for the new rules to be applied by each department, the Ministry of
Legal Affairs departments has designed an automatic screening procedure for
new rules to take effect. It helps ensure it is in compliance with the laws and
regulation.
Business ethics advocacy seminar
business eThiCs ManageMenT
business integrity
The company has developed " Employee Code of Conduct ", "Codes of ethics " and "Anti- fraud work
regulations " to establish a mechanism to prevent and control the risk of violations against these codes. The
company has established the disciplinary inspection and supervision department, for corruption -prone
multiple focus areas and key links , provide early warning based on the high, medium and low-grade risk,
collect comprehensive risk information on ethical practice by inspection , audit, talking to cadres , Honest
and Clean reports , performance monitoring, public opinion, the style analysis , the petition reports, case
analysis, etc., , occasionally conduct corruption prevention information analysis and reporting of early
warning information on propensity that may lead to corruption. To ensure early discovery, early alert , early
corrective , prevention of business ethic risks.
In 2013 the company has set up the Ethics hotline and has "Zero tolerance" on corruption behavior to
eradicate corruption ; company has carried out a total of four ethics lectures , 555 employees have
participated in the training, while requiring all departments to sign the document on ethics behavior. During
the reporting period the company has collected 272 signed copies of ethics document, and promote the
concept through honest business reports , discipline Awareness Month, discipline billboards and other
initiatives, which helped create a good honest business atmosphere in the company ;On May 18 2013,
the company has organized more than 60 employees to visit Shenzhen Longgang District Pingshan New
District Prison , hope to strengthen the awareness of ethic standard and possible outcome in case of
violation.
The Company attaches great importance to carrying out the work of business
ethics, to standardize the related management processes, improve CSR
management level. The company has developed and enforced the "Business
Ethics Management System" on September 17, 2013. Mainly related to integrity
management, information disclosure, intellectual property protection, trade
secrets, fair trade, grievance and complaints, respecting customer privacy and
other aspects of the relevant norms and management processes.
Requirements for all staff
1. Clean fingered self-discipline, innocence:
Self purification of law-abiding, refuse the temptation;Moral purity, open and aboveboard, abstinence.
2. Zero tolerance of the grey zone:
Punishing corruption, fully investigation, no toleration.
3. Fair and noble:
Make no exception, avoid leaning to either side, to be respected;Sunshine state of mind, personality, duty in life.
Top management seven commitments
1. Respect and care for employees, truly respect people, develop people, provide a platform for the development of employees who have the willingness and ability, to realize win-win for both the company and the employees;
2. Have the courage to take responsibility, firmly implement the decisions;
3. To tell the truth, listen to the truth, with an open mind in words and deeds;
4. Actively service the front line, know and coach the subordinate staff, service the business, substance over form;
5. Be thrifty, refuse to waste;
6. Take the initiative to accept supervision, clean and honest;
7. Creative, innovative thinking, behavior, method.
Compliance Assessment Procedure
By Legal Affair Department
All relevant departments to collect updated laws and regulations
no
yes
DCC Release Updates of The laws and regulations list
Approved
ConfirmationSupervision and
confirmation by Legal Affair Department
Supervision and
confirmation by
Legal Affair Department
OA process for enforcement of system documents
The laws and regulations and other requirements updating format
The relevant departments to submit the compliance evaluation report
Compliance evaluation reportPrevention corrective action report
Designated person to perform advocacy
Legal Affair Department review, consolidation
Legal Affair Department review, consolidate
Relevant departments rectification
Whether need rectification
For governmen / Honesty and integrity ,Compliance business
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2013 /Corporate Social Responsibility Report
fair trading
Fair trade will be under the responsibility of the marketing center, the company
does not allow unfair competition and malicious dumping behavior, the company
is complying with the relevant laws and regulations on fair trading system,
fair treatment of all customers, separate the production and development
management processes with trade execution processes, establish and improve
a fair trading standards, to ensure that different customers enjoy fair trade
opportunities.
For the demand of the company products by simimar customers with same
qualification and nature, the company should ensure the fairness of trading
opportunities for the customer to obtain the same or similar transaction price.
Report complaints
The company disciplinary inspection and supervision department will be
responsible for report and grievance handling, the company has developed
"report complaints and whistle blower protection system" to enforce an
avoidance system of the reports and grievance handling. Anybody who has an
interest in the reports and grievance shall avoid presence in the handling of the
grievance. Nobody shall disclose the informer's name, department, address,
etc.; When investigating and verifying the circumstances, nobody shall present
the original or a copy of the report of complaints, and shall not reveal the
Trade secrets
Under the impetus of the company's legal affairs department, the company has developed "a trade secret regulations," when the company people communicate,
interact or contact with the outside , they must comply with the relevant provisions of trade secrets. Where it is essential to provide information involving commercial
secrets, they should fulfill the relevant approval procedures, and signed a confidentiality agreement, agreed the scope of protection of trade secrets; in the news
publicity, exhibition exchanges, visits, public meetings and other activities it is required to comply with the relevant provisions of a trade secret in order to prevent
disclosure of trade secret information. During the company's routine operation, we pay attention to the awareness training and internalization of trade secrets,
and include trade secrets into new employee orientation materials, and conduct regular trainin, publish case study on trade secrets,carry out the training of trade
secrets, strengthen the management of daily supervision of commercial secrets.
To improve the business secrets management processes, the company's legal affairs department in december 2013 has completed the research and combing
of trade secret information, identify and sort out a comprehensive business secret files information to facilitate the follow-up to strengthen the improvement and
optimization in this regard.
information disclosure
The company has developed "information disclosure management system".
Each year the reports are released on a regular basis, including the company's
annual report, semi-annual, quarterly, CSR reporting, internal control reports,
with strict implementation of information approval mechanism to standardize
the management of ex ternal information window, including websites,
newspapers, foreign exhibitors products, external reporting, investor reception
and so on. Information in any other public officer shall not be disclosed before
the media are carried out in designated channels; disclosure shall not be
replaced by a press conference and other forms of information disclosure,
before the insider information are disclosed by law, internal people shall not
disclose such information, shall not use this information for insider trading.
intellectual property protection
The company has established the Intellectual Property Committee and the
Ministry of intellectual property, and has developed and enforced "patent
Jury management approach", "Tianma Group invention incentives", "Tianma
Group Intellectual Property application approach" system; the company has
developed incremental patent application target for each year , to update the
company people on a monthly basis regarding the latest proprietary information
and intellectual property information. The company is carrying out intellectual
reverse lookup works by analyzing competitors' products to understand their
technology and patent analysis; purchasing of patent search systems and
analysis software, and organizing training for research personnel, conducting
regular staff training on patent-related research-based knowledge.
For governmen / Honesty and integrity ,Compliance business
identity of informants. In case of anonymous reporting of complaints by letters
and telephone, nobody shall attempt to identify the handwriting and voice of
the grievance reportor. The company has developed Independent monitoring
telephone and top management suggestion box, posting grievance channels in
various prominent place of the company to focus on employee demands.
Respect for customer privacy
Respecting the privacy of the customer is under the responsibility of the
company's operations center, the center has developed the "customer
complaint management process," a system has been developed to protect the
information of customers, which will be open only to the relevant personnel;
the company has signed a sales contract and confidentiality agreements; the
company will keep a secret to the technology and the prices of the products
signed with customers, nobody shall disclose the confidential information to
other customers, employees shall not talk about client confidentiality of any
information in the non-work areas, nobody should disseminate confidential
information through non-licensed channels. The production, receiving,
transfering, use, copy, excerpt, retention and destruction of client's confidential
information will be managed by the file keeping department of the company,
the maximum level of protection of customer privacy and confidentiality of
information should be guaranteed.
Secrecy
·This information is not publicly disclosed
·Not available from other public sources
·Does not belong to general common sense or industry practices
·Need to pay a certain price
Value
·Must have commercial value
·Bring economic benefits to obligee
Practicality
·It can be implemented
·For others to copy, imitation use
Manageability
·Take security measures
The company has initially confirmed the business ethics organizational structure,
with a clear division of responsibilities and duties, has set the operating rules of
each business process, in 2014 the company will benchmark with outstanding
enterprises in the industry, push each department to develop the annual working
plan for the various business processes, and at the end of each year to complete
the summary of the work for each business process for closed loop management.
For commercial secrets system, information security system, the company
will co-ordinate the development of "business conf idential assessment
form", "information security evaluation form" to identify the potential trade
secrets, information security risks and defect in the company, and conduct the
assessment of risks and grade; and verify with the responsible authorities to
confirm the risks associated and suggest improvements, requires its improvement
and develop feasible and effective control measures against the risks and defects
discovered, promote and improve business ethics system, information security
system.
Trade secrets
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2013 /Corporate Social Responsibility Report
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2013 /Corporate Social Responsibility Report
foR shaRehoLDeRs
Stable Operation Create Value
We establish smooth and sustainable
communication channels as well as open,
transparent, multi-layered communication
mechanism, positive, sincere, honest, proactive.
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2013 /Corporate Social Responsibility Report
finanCiaL PeRfoRManCe
business DeVeLoPMenT
For shareholders / Stable operation,Create value
In 2013 the global economy continues to recover, the growth
in emerging economies is running slow, showing weak
growth in the world economy in steady state. With the major
panel manufacturers turning to small and medium-sized
high-generation line panel market and new technologies
emerging, there is an increased competition for small
and medium size panels. Faced with this tough market
environment, the company conducted a comprehensive
sorting and defining of business, focusing in high-end smart
phones, tablet pcs differentiation, professional displays,
strategically reduction of introduction and working on the
case of low-end projects, timely phasing out of low-end
products to imcrease the output ratio for high-end products,
dif ferentiated products , to achieve a combination of
high-quality product line.
In the area of consumer products, the company always adhere to the strategy
of large customers, for different customer groups, build customer classification
management system, the company focused on high-quality resources to serve
key target customers, consolidate and develop long-term strategic cooperation
customers, while improving the quality level of our products and delivery
capability to achieve win-win situation. In the field of professional display
products , conduct market segments combing ystem to find differentiated
market , prepare good production line , with a clear target market and target
customers in mind to form a " follow, catch up , leading" vehicle product strategy
and "fix the two ends , Work on the middle " of industrial engineering products
strategy.
In addition, the company actively coordinated use of technology resources to
achieve resource sharing technology , enhance r & d capabilities. Up to now
the company has developed a number of advanced international and domestic
leading technology , mastered the ltps, in-cell, amoled and other cutting-edge
technologies.Innovations have been made in the area of product transition
and design capabilities. The company has achieved the double breakthrough
of patent applications in quality and quantity , reached the advanced level in
the industry. We have also achieved breakthrough in new products and new
technology platform project development. 12-Inch amoled display products in
2013 has won the inaugural china electronic information expo gold medal for
innovative products and applications .
Climate change
The company knows that the deteriorating of global climate will
bring the production operations under severe test, especially for the
extreme natural disasters, the production will suffer unprecedent
impact and influence. For the flat panel display industry, the main
impacts from extreme natural disasters are:
1, An extreme natural disasters may affect the logistics and transport
of raw materials and finished products;
2, Extreme natural disasters that may affect the power supply for the
company.
In this regard, the company has set up a 24 hours ert command
group, when an emergency situation occurs, ert commander will
be responsible for directing the disaster contingency procedure on
site, for example get to know the incident conditions, formulate and
implement appropriate contingency plans, to convene and directe
assignments to emergency response team to prevent escalation of
the incident, so as to ensure that in case of emergency, the loss to
business caused can be minimized .
PrincipleBasic principles: adhere to the "strict thrift, refuse to waste" basic principles of expenses,
Enhanced the awareness of resource saving, reduce management costs, improve efficiency and effectiveness.
Policy measures
At the institutional level, on the ticket management, management of overseas travel and accommodation, banquet reception
management, gifts, meeting management, office expenses management, energy management, asset loss management, 3rd
party consulting management, advocate "reduce cost, improve benefit, little act" principle, and implement a series of measures.
Meetings measures
About the conference, to streamline the conference activities and participants to improve the effectiveness of the meeting;
Try using an internal meeting room or a network, telephone, video conferencing;
During the meeting period, try to have no entainment, no gifts, no waste.
office measures
In the office management, the office supplies should be sourced according to the principles of economic and practical USAge;
each department office supplies are centrally managed with shared USAge ; promote paperless office, to make use of the
electronic file transfer, reducing printing and copy numbers, to avoid wasting of resources; try to use double-sided printing
paper and paper recycling wherever possible; people go and the lights off, turn off the electricity when going out of office for
more than one hour, meaning to turn off lights, computers to avoid waste of power due to prolonged standby energy loss.
Travelmeasures
In business travelling, enforce the strict implementation of domestic and foreign travel approval procedures, streamlining the
number and frequency of travel under the condition of meeting the basic needs.
asset management initiatives
In asset management, with the strict implementation of the approval process for the purchase of new fixed assets; periodic
checking of the inventory for dynamic management and control of fixed assets use to improve asset utilization.
approval process measures
In terms of the approval process, to further sort and optimize oa process nodes and interfaces to improve process quality ,
increase work efficiency.
"Cost savings" principles and initiatives
financial performance
income
¥4,519,377,681
amounts paid to investors
¥34,454,250
staff salaries
¥604,247,416
investment, stock issuance, etc.
¥253,886,098
operating costs
¥3,699,343,634
The amount paid to the government
¥59,321,228balance economic value
¥373,455,766
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2013 /Corporate Social Responsibility Report
inVesToR ReLaTions
The company is in strict compliance with information disclosure laws and
regulations, to establish smooth and long-lasting channels of communication with
investors with transparent , multi-layered communication mechanism. Through
the platform of shareholder meetings and investors' visit, the company inform
shareholders, investors of the relevant laws and regulations as well as the risks
involved in market,through using the internet , the media and other channels and
with in-depth idea of protecting the interests of investors in the investor relations ,
to better serve the investment person .
information disclosure
The company has completed the editing and disclosure of public reports in high
quality and efficiency which was carried out in accordance with the principles
of true, accurate , complete, timely and fair. As of december 31, 2013, the
company has published 104 noices, with timely disclosure of signif icant
events of the company , and take the initiative to disclose new products and
technology, the progress of major projects which investors are concerned
about , to enable investors to acquire company information in a timely and
accurate manner, so as to prevent and reduce investment risk.
To ensure that the information disclosed is true , accurate , complete and
timely, the company has developed management systems such as" information
disclosure management system " , "significant information for internal reporting
system", " company insiders registration and filing system" and " screening
management system on sensitive information" with the purpose to define clear
insider information content, determining insiders scope , improve the use of
insider information trading system of accountability .
The company has strengthened the prevention and control of insider trading,
to strengthen the awareness of company staffs in various forms, especially
for key positions on insider trading prevention. The company has been
committed to protecting the interests of investors, insisted the intentions of
communication, interactive, honest and fair treatment to all investors. In this
regard, the company has established an internal information transfer and
feedback mechanism to define the responsibility to individuals, which requires
timely reporting of important information and to ensure effective control of the
insiders scope when transferring the information.
Against possible exposure to key positions on inside information , the company
held " insider trading prevention propaganda " training and a range of other
training, and further strengthen the awareness of the relevant people on the
prevention of insider trading and regulation of inside information management.
Prior to the disclosure of periodic reports and other important matters ,
according to the laws, regulations and system requirements, the company
registers the information of insider personnel, cross check the trading of
company shares by directors, supervisors and senior management, and
timely reporting to the securities regulatory authorities , in order to control the
transmission of insider information , strengthen the confidentiality of inside
information , to maintain the fairness of information disclosure.
Af ter learning from the insider trading prevention and control meeting
organized by the Shenzhen securities regulatory bureau on march 19, 2013.
The company has developed the prevention and control programs on mar 21 ,
distributed to all employees "Tianma micro- electronics corporation regarding
the launch of insider trading prevention advocacy work notice " in the form of
red headed document. In the following two months, the training and advocacy
team has been set up including the secretary of the board as the speaker as
well as department heads to conduct on-site training for each operations, ,
to achieve full training target coverage , and strengthen awareness of insider
trading prevention and control at the source.
For shareholders / Stable operation,Create value
investor relations management
Since january 2013, the company constantly improve investor communication
mechanism, through online voting and other forms to ensure investors to
exercise their legal voting rights on major issues of business operation such as
company policy , investment, profit distribution etc.
The company strictly follows the principles of fair information disclosure. Make
full use of telephone , emails, the Shenzhen stock exchange trading platform
and other interactive channels to enhance the communication with investors,
actively participate in investment seminars , online collective reception day and
other activities, reply patiently to the questions through various communication
channels , be honest with investors , to enable investors to understand the
operation of the company through a variety of channels. Shenzhen stock
exchange offers investors an interactive and easy platform, which was used as
an important bridge between the company and the small and medium investors
to communicate, which has played a significant role.
In the communication with investors, the company places the investor's
interactive trading platform in an important position so that a timely and
quality response is given should the investors have any question. In case of
the problem that is unable to reply , it will be responded within two working
days after consultation with the views of relevant departments ,the company
will consider to improve depending on the reasonable proposals raised by
investors
In 2013, the company has collected 493 questions from the interactive platform
for investors through the Shenzhen stock exchange, 100% are replied. The
company has won praises many times due to timely and efficient responses
and communication with sincere attitude.
The company has set complete standards on the flow process and response
time regarding investors' site investigation, answering of the investor questions
, and response to investors' question. In the reception of investors and media
research, asking questions or be interviewed, the company follows the
principles of fair information disclosure, to prevent any alternative or private
disclosure in advance to specif ic objects , reveal or disclose non-public
information and other circumstances . In 2013 the company has received
a total of 22 batches of 102 institutions, 123 investor site investigation, and
has reported to the Shenzhen stock exchange in a timely manner as per
requirement.
The company's work in investor relations management has won Shenzhen
securities regulatory bureau and other regulatory authorities's praise. As
invited by Shenzhen securities regulatory bureau, the company has published
the advocacy on the protection of investors in Shenzhen securities regulatory
bureau website article , reprinted investor protection practices on the site
articles , which plays a good demonstration effect. In the Shenzhen stock
exchange from april 2012 to april 2013, information disclosure assessment
work of the company has received the Shenzhen stock exchange as a " good"
rating , the company secretary of the board liu changqing won the " new fortune
gold secretaries " title.
123 Investors
102 Institutions interactive platform response rate
100%
Receiving site investigation
22 Times
Total number of announcements
104
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2013 /Corporate Social Responsibility Report
35
2013 /Corporate Social Responsibility Report
foR The enViRonMenT
Environmental ProtectionClean Production
We actively use clean energy, reduce
waste and emissions, attention to continued
investment in environmental protection,
and promote the harmonious development
of economy, society, environment.
3736
2013 /Corporate Social Responsibility Report
ENVIRONMENTAL PROTECTION
In 2013, the company continued to carry out cleaner production, Shenzhen
Tianma has passed the recertification audit of cleaner production, Chengdu
Tianma launched a voluntary clean production audit; Shanghai Tianma
has passed iso14001 & ohsas18001 system surveillance audit, Chengdu
Tianma has passed iso14001 & ohsas18001 system replacement audit,
Shenzhen Tianma has passed recertification audit to fulfill corporate social
responsibilities.
During the reporting period, the company has not been heavily fined and or
non-economically punlished for violation of environmental laws and regulation.
energy strategy
In 2013, we have developed the strategy of next
five years energy consumption, we set 2013 as
the base year, through the implementation of
iso50001 and iso14064, the carbon inventory
system in Shenzhen Tianma, Shanghai Tianma,
to increase energy ef f ic iency and reduce
operating costs for the company.
As a corporate citizen, we operate according to the principles of sustainable
development, and promoting the active use of clean energy and energy-saving
through continuous technological improvement to reduce energy consumption,
reducing greenhouse gas emissions; actively using clean and sound raw materials and
continuing to reduce waste generation and emissions .
We use less pollution, low cost, high efficiency production methods, and try to
eliminate or reduce the generation of pollutants in the production process.
Each plant wastewater is discharged according to standards, we have built
wwtp with full functions such as pretreatment, physical and chemical treatment,
biological degradation, and have established standard operating procedures
and process control systems, Chengdu Tianma has completed the total
wastewater discharge online monitoring system following Shenzhen Tianma,
Shanghai Tianma which has already achieved a 24-hour online monitoring.
Each factory waste gas emissions meets the standards, has been built with
advanced emission treatment equipment and standard operating procedures
and monitoring systems. Each plant's noise emissions meets the standards,
adopting sealing, sound insulation, protection and other measures to control
the noise emissions.
Factories has carried out solid waste collection and classification, storage,
processing, and also has a standard solid waste transfer center, and then make
a record for transfer activities., The company has contracted with a qualified
hazardous waste disposal unit to reclaim the valuable parts of the hazardous
waste which is used as industrial raw materials again.
Serious spill has never occurred in the company.
For the environment / Environmental Protection,Clean Production
During the reporting period, energy consumption is as follows (rounded summary)
Water consumption
(t)
electricity (Mwh)
natural gas (M)
Industrial consumption 3,134,775 174,303 820,621
Life consumption
437,861 8,785 459,157
Total 3,667,836 183,088 1,279,778
The total amount of hazardous waste (t)
Wasteorganicsolvent
Wasteacid
Wastechemicals container
other hazardous
waste
Total 1,166 1,228 7 81
shenzhen Tianma environmental
technological upgrading project
Ice machine exchange, exchanging of no.2 Variable frequency ice
machine with no.1 Power frequency machine is causing 240000kwh
saving of electricity annually; upgrading of the cooling tower of the
ice machine and relaying of the pipelines makes the cooling water
evenly distributed, lower the temperature of the cooling water of the
ice machine and save 720000kwh of electricity each year; phasing
out of 4 boilers and using of heat recovery technology as well as
changing the moisture generating from steaming to spraying causes
a saving of 80000 cubic meters of natural gas consumption each
year.
shanghai Tianma environmental
technological upgrading project
Upgrading of pv/HV system through variable frequency technologies
causes 213000 kwh saving of energy; optimizing of power
transformer, air compressor, chilling system and mau operation
index is saving 168000 kwh of electricity per year. Add exhaust pipes
through absorbing drying machine, improve the efficiency in air
compression system and is also saving 200000kwh electricity per
year; reuse of ro waste water is saving 4000 ton of water per year.
Chengdu tiama environmental
technological upgrading project
Completion of inorganic waste water recovery system is saving
100000 ton of water per year, reduction of waste water discharge of
70000 ton; CDA system technological upgrading is causing 89000
kwh of electricity saving per year. Optimizing of the water use in de
scrubber is causing 26000 kwh energy saving per year; adoption of
variable frequency modification to the ice machine pumps is causing
48000kwh energy saving per year.
Low carbon alliance member
unit certificates
3938
2013 /Corporate Social Responsibility Report
Drill times
110times
Participation rate
135%
occupational health
To fulfill its legal obligation of health screening on workers who are exposed to occupational hazards at work, and regulate occupational health surveillance,
strengthening occupational health care management, we are attaching great importance to occupational health protection of the workers. Factories are meeting the
standard for workplace monitoring on harmful agents. Occupational health examination is conducted in accordance with the law. We have established occupational
hygiene exposure files as well as worker's occupational health surveillance files, which are kept by designated people.
In 2013, Shanghai Tianma oled pilot line project has passed the occupational hygiene inspection, obtain a license on x-ray radiation; the factories are carrying out
occupational health month activities, protecting the health of employees and their related rights, enhance self-protection awareness of employees; at Shanghai
Tianma pudong new area red cross has conducted first aid training to 20 first aid personnel in the company.
During reporting period the company has no occupational accident, the total number of fatalities is zero.
Production safety
The company adheres to the " safety first, prevention oriented , comprehensive
management " approach, further reinforce the basic work safety in production,
no general or serious accident happened in the year around , the overall
production safety situation is stable , Shanghai Tianma, Chengdu Tianma have
passed safety standardization system audits, EHS and economic growth have
achieved a synchronized and coordinated development.
The company has set up Safety Committee, Environmental Safety Department,
to be responsible for managing , planning, coordination of environmental
safety work , the factories are equipped with a full-time safety engineers ,
safety officers and other full-time officers, with equipment rate more than 5 ‰ ;
company has set up "EHS management of advanced groups and individuals"
contr ibut ion Award to reward people and depar tment for outstanding
performance in EHS management .
no. Winning unit awarding body The winning projects
1 Shenzhen PlantShenzhen Environmental Protection
Bureau 2011 annual "Pengcheng waste reduction" advanced enterprise
2 Shenzhen Plant Shenzhen Water Authority 2012 Shenzhen advanced water-saving units
3 Shenzhen Plant Shenzhen Water Authority 2012 Shenzhen water-saving advanced individual
4 Shenzhen PlantShenzhen Development and Reform
CommissionEnergy saving projects (water flush toilets Engineering)
5 Shenzhen PlantShenzhen Public Security Bureau of
Longgang2012 advanced security organizations
6 Shenzhen Plant Shenzhen Fire Commission 2012 one thoUSAnd standardization of fire safety management
standard key units
7 Chengdu Plant Chengdu Hi-tech Zone Government Security Standardization audit (grade three)
8 Shanghai Plant Zhangjiang District Commission Clean production support
9 Shanghai PlantShanghai Economic Information
Commission2012 Shanghai technology reform projects (PCW heat recovery)
Each factory attaches great importance to the “three simultaneities” of
environmental protection, occupational health, workplace safety, fire safety;
conducts 3 levels safety inspection including integrated inspection , special
inspection , seasonal checks , holiday checks , routine inspections etc. , which
greatly reduces safety risks ; improve emergency management system and
mechanism, the company has completed a revising of the comprehensive
emergency plan on accidents , and have organized general and special drills
up to 110 times , the participation rate is more than 100% ; ongoing promotion
of " safety Month ," " Fire month" and other activities. To strengthen the safety
management system and the propaganda of knowledge through newspapers ,
websites , radio, billboards , etc., to strengthen staff safety awareness, improve
employee job skills , to form a Tianma featured safety culture.
For the environment / Environmental Protection,Clean Production
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2013 /Corporate Social Responsibility Report
gReen oPeRaTions
2013 Desktop virtualization project
expansion former overview
Prior to the expansion of resource virtualization system the company has 600
points with overloading of 710 points user, the server is working at a high load
state, increasing the risk of system operation.
status after the expansion
The company virtualization system expansion project has been successfully
completed, it increased 400 points resources. The servers tend to be more
balanced and stable , providing high availability to servers for more than
25% of the redundant resources, while improving the master server (server
group control console) with 50% more redundant resources for server pool
data exchange, and increased collection efficiency for resource pools quick
links. On the current user situation, whether it is centralized logon time every
morning, or at normal working hours with a virtual machine stable periods,
each server has reached a steady stage.
Paperless office (oa) promotion
In 2013 through the merging and optimization of processes, initiatives such as
the promotion of paperless office, there are 172 on-line business processes
using oa, oa number of applications throughout the year has reached 250,946,
a relative increase of 19.5% Compared with the previous year.
The company has saved paper and printing costs totaling 200,756.8 Yuan
(in cny for following) throughout the year, exceeding the projected target
of 150,000 yuan. From 2010 to the end of 2013, the cumulative number of
applications oa will reach 667,333, the cumulative savings of paper and printing
costs close to 535,000 yuan, exceeding the projected target of 450,000 yuan,
exceeding the rate of 18.9%.
In 2014 we will continue to promote paperless office, reducing the amount of
paper sign-off process, change the annual paper and printing costs saving
target to not less than 180,000 yuan.
unified communications platform
Company in march 2013 to import lync software , in april 2013 the lync upgrade
to 2013 version, which at the time of use, the mobile client can realize attending
meetings, peer call other functions , saving the cost of the conference call .
For the environment / Environmental Protection,Clean Production
250000
200000
150000
100000
50000
02010
Oa applications number (a)
Paper and printing costs savings (yuan)
20122011 2013After Expansion
steady
29%92.5% 63.5%
increase compared last period
19.5%save paper and printing costs
200,756.8Yuan
oa applications number
250,946Times
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2013 /Corporate Social Responsibility Report
green logistics
Because the company's large sized glass substrates is characterized of large
area , thin in thickness, has a risk of damage especially through transportation
by air channels upon landing , loading and unloading of goods. Taking into
account the costs and risks involved , the approval must be acquired before
shipment by air of the glass substrate , thus reducing breakage losses, and
also reduces the breakage rate and transportation costs.
Company airli f t ing of large glass substrates are separately insured , in
2012 Chengdu Tianma airlif ting of large glass substrates accounted for
approximately 19% of the overall transport , during the reporting period
Chengdu Tianma has airlif ting of large glass substrates about 0.06 of
the total transportation, reducing the company's insurance costs , in 2013
Chengdu Tianma insurance premiums fell more than 50%.
Since t ranspor tat ion vendors have d i f ferences in the way to quote
transportation cost, , during 2013 , the company adopted the way to quote by
cars for bulk transportation, with reasonable logistics solutions designed to
effectively improve loading capacity of the vehicle, to save transportation costs,
reduce transport pollution, reduce carbon emissions.
In order to reduce air transport costs and reduce carbon emissions , the
company continued to optimize the air shipment mode , combining air and
land transportation by Hong Kong car operation, thus reducing costs, save
energy with 100% coverage , after calculation and comparing, the current way
of air shiping to Shenzhen and land transporting to Hong Kong by Hong Kong
car can meet the needs of customers , in the meantime it also helps reduce
environmental pollution, while reducing overall transportation costs by 30% to
40%.
In terms of the use of packaging materials, the company has reduced the use
of packing materials through reuse of packaging materials , changing the way
of trade packaging. Reuse and fecycling of the packing materials from supplier
shipment, such as pallets, plastic plate, etc.. In addition, the company adopted
the plastic tray packaging combined PPBOX package for repeated use, and
with daily tracking and control of the packing materials, reduce waste and
losses, thus reducing packaging costs. Since before the company does not
have procedure to track the use of plastic tray, when the company conducted
an internal inventory checking , they found most of the plastic pallets are wasted
or lost after use, as a result, the company logistic department has established
the tracking form , arrange people to collect all statistics daily , update the data
every day to ensure timely detection of abnormal condition , after the change,
the current plastic pallets waste and the loss rate is less than 66% , which is a
significant saving in resources and costs, reducing environmental pollution.
The company requires each logist ics service providers to sign a CSR
agreement sharing the commitment to social responsibility with Tianma. By
December 31, 2013, 12 has signed the agreement, accounting for 100% of
the suppliers, and so that we have actively promoted the concept of social
responsibility in the supply chain system and achieved win-win situation.
Flat packing
For the environment / Environmental Protection,Clean Production
Green logistics not only can minimize operating costs, but also can effectively
avoid wasting resources, reduce greenhouse gas emissions , reduce negative
environmental impacts , thus achieving green logistics is also one of the key
projects of the company.
Chengdu Tianma Premiums lower
50%
overall transportationCosts decline
30%~40%
‰
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2013 /Corporate Social Responsibility Report
Reduce environmental pollution Enhance the company's image
Does not cause secondary pollution when
dumping waste
Increase in value-added products to get buyers
favored
Enhance the competitiveness of
enterprises
Actively comply with
environmental regulations
Halogen Free
haZaRDous subsTanCe PRoCess ManageMenT
hazardous substance process management system certification
The company has established qc080000 management system annually by a
third-party certification body tuv (rheinland) to supervise audits and improve
process management ability and level of harmful substances, continue to
reduce the company's internal risk management and supply chain, while also
reducing product impact on the environment, continuing to enhance customer
satisfaction.
substances management basis
On may 17, 2013, the company has a full discussion and analysis on reach,
PoHS, RoHS and other international environmental directives, industry
regulations and customer specifications, and clearly defined the guideline
and applicable areas for relevant hazardous substances to be prohibited and
restricted, unified management practices. Based on this, the company has
released"environmental substances management guidelines", requiring strict
control of all products, parts and raw materials, which sets uniformed standards
for all suppliers on the prohibitation and restriction of hazardous substances.
halogen management
Currently the global electronics industry has an important trend in halogen-free
product , halogen-containing substances with inherent toxicity have significant
threats to human and environmental health. In order to reduce harm to the
environment, continue to meet the environmental requirements of customers,
the company independently developed a series of halogen-containing
material abatement plan. By june 2012 we have completed the substitution
of non-halogenated for all accessory materials as expected by customers
on halogen free products. In 2013 the company is promoting halogen free
for the main materials like pol, tape, etc. Non-halogenated process will
gradually increase in the future designing of the product, continuing to promote
non-halogenated process.
To protect the environment, fulfill its corporate social responsibility, the company
has established a hazardous substance management system to manage hazardous
substances. In all product concept development, product design, product
certification, manufacturing, storage management and delivery stages to reduce or
avoid the use of hazardous substance which may cause harm to the environment
and human health. All products meet the EU RoHS regulations. For the EU REACH
directive SVHC (SVHC), the company requires suppliers to sign the declaration of
guarantee, to ensure that products meet government regulations and customer
requirements.
For the environment / Environmental Protection,Clean Production
environmental information collection
abatement of hazardous substances
internal environmental standards
supplier control
environmental risk prediction
hazardous substance management plan
To strengthen the management and control of hazardous substances, the
company has developed a unified "environmental substances management
guidel ine" and have determined the "Hazardous Substance Process
Management Procedure", and initially set up Electronical plat form for -
suppliers on hazardous substances management, in 2014 the company will
build a company wide environmental work platform to promote Electronical
platform forsuppliers to manage hazardous substances, including information
sharing for consistency, while optimizing existing work patterns,fur ther
promoting the management of hazardous substances, reducing the impact on
the environment to a great extent.
hazardous substances knowledge training
Company attaches great importance to staff environmental awareness and
knowledge and skills training. Basics of harmful substances training is part of
new employee orientation program, which is also included in the appropriate
job skills training plan, annual work plan, the company also conducts training of
product related hazardous substances to all employees through various forms.
For special staff on positions such as XRF equipment inspector, SQE and other
personnel, the company also carried out professional training on hazardous
materials with the purpose to further enhance the professional knowledge
on harmful substance of the special staff so that they can meet the level of
expertise required on the job skills and customer requirements.
The company attaches importance in advocacy of environment protection
within the the supply chain. After the announcing "environmental substances
management guideline" the company calls all suppliers every year to carry
out special training to ensure that suppliers understand and master the
requirements of the company on the management of hazardous substances
and strictly requires suppliers to perform in accordance with this requirement. IECQ Certificate
47
2013 /Corporate Social Responsibility Report
foR sTaff
People FirstGrow Together
We create fair and open mechanism,
create a passionate open environment to
grow together, happy work, happy life.
4948
2013 /Corporate Social Responsibility Report
Tianma usa
Kristin Ling
Tianma Korea
Linda
huMan RighTs anD faiR TReaTMenT
In the process of recruiting staff the company will recruit people from local
communities as a priority , to fulfill our corporate social responsibility, the local
company has a priority over the local community personnel recruitment policy,
under the same conditions, giving priority to local residents. During the report
period, the company has hired a local number of senior management 9 people.
Upon hiring a company will follow the law to prepare contracts and purchase
social security for them, no deposit of identification documents or any deposit
behavior. To protect employees' occupational health and safety, company has
conducted a comprehensive screening of high-risk jobs and special positions,
and provide personal protective equipment for the staffs on these high risk
positions, and urge them to wear at work.
The company places emphasis on employee performance and their personal
growth , and accordingly promoted them based on the performance , thus
enhancing staff initiative to motivate and enhance their ability to work. During
the reporting period , 100% employees have received formal performance
evaluation among the total number of employees.
In terms of the promotion, all employees are treated equally , who are promoted
based on ability, quality and performance on the job. Employees salaries,
benefits and leave entitlement are in accordance with the laws and regulations,
which is also based on company policies with fair treatment of every employee,
in order to achieve a fair promotion and help employees grow.
For staff / People First,Grow together
I feel very lucky to find the first job in Korea which is Tianma Korea,
i have worked for more than nine years in Tianma Korea, and has
experienced many hardships together with Tianma over the years. In
this process, we actively cooperate with each other and everyone's
passion has help create a new state-owned enterprises, i believe that
Tianma will bring everyone stable development platform, a source of
happiness, and the interactive bridge to love and help each other.
As a member of Tianma, i am very proud of the achievement during the
these years! I will try to work harder in Tianma, dedicate my youth to
Tianma.
Healthy happy work, happy and satisfactory life is a fundamental right
for everyone who work in Tianma, come along! Dedication together!
Harvest together!
My name is kristin ling. I have four years of service in the us Tianma; i
am very happy to work for the u.S. Tianma. I like to work here because
it is a company with rich corporate culture. It attaches great importance
to its staff to ensure that all employees have a comfortable and
enjoyable experience.
Every morning, i look forward to working in the Tianma USA, it gives
people a relaxed and pleasant working atmosphere, i also like to work
together with my colleagues. Finally, i am very pleased to be a member
of Tianma USA, a growing company.
As a company practicing corporate social responsibility, we always adhere to
the " prohibition of discrimination, care for vulnerable groups " concept, not only
in recruitment, hiring , promotion, welfare and other aspects of equal treatment
of staff , especially in the recruitment process, no one will be discriminated on
grounds of race, gende , place of origin, age, pregnancy, or disability .
The number and distribution of employees (person)
breakdown by age (people,%)
breakdown by nationality (people,%)
During the reporting period, the number of new employees hired was 5286, representing the ratio of 70.68 Percent of total workforce, according to age, gender the breakdown is as follows (people,%)
Male female above 50
40-50 30-39 below 30
Staff sum 4,033 3,446 23 166 1,013 6,277
Ratio 54 46 0.3 2.2 13.5 81
above 50
40-50 30-39below
30Male female
Staff sum 3 239 64 4,980 2,943 2,343
Ratio 0.04 3.2 0.86 66.6 39.35 31.33
Male minorities
female minorities
above 50
40-50 30-39 below 30
Staff sum 202 182 0 1 34 349
Ratio 2.7 2.4 0 0.01 0.45 4.67
The company has also been concerned about the survival and growth of vulnerable groups and people with disabilities, reflecting the company's care for
employees. When recruiting staff, the company will provide job opportunities to the disabled personnel as best as we can. The company has strict policy on
prohibiting the hire of child labor, and no discrimination. Since its inception, the company has not hired a child, has never received fires or penalties for violation of
the laws and regulations in this regard, nor received any complaint of discrimination, the company will continue to pay attention to these issues.
To achieve the collective negotiation, enrich the life of employees, the company has set up trade unions, employee representatives are democratically elected by
employees, employee representatives can negotiate with the company freely without reprisal and be suppressed by anybody. The company union held employee
representatives meeting regularly to listen to the voices of employees. During the reporting period, the total number of employees included in the collective
agreement are 7479, which accounts for 100% of the employees. The company is organizing monthly dialogue meeting with the employees, regularly collect
proposals and reasonable suggestions in work and life for optimization and improvement.
The company has set up employee suggestion boxes in prominent
position of canteens, dormitories and other areas. And designate a
person to open it regularly and be responsible for the collection and
response. Administrative department of the company collects views
of the staffs through the hotline, email and micro-channel platform,
multi-channels, timely answers to questions raised by employees,
improve employee lives.
Staff sum
Male informal staff 3,953
Male full-time employees 80
Male informal staff 3,389
female informal workers 57
no fixed term male employees 319
fixed-term male employees 3,714
no fixed term of female employees 249
fixed term female employees 3,197
5150
2013 /Corporate Social Responsibility Report
shenzhen Tianma mold plant
Zhou huilin
shenzhen Tianma
In 2013 Shenzhen Tianma has planned the series of activities of "care of
children left behind" for the children of employees who work in Shenzhen
Tianma to show the dedicat ion of our love; to care for the chi ldren of
employees, Shenzhen Tianma also carried out "singing for the love," "run
for love", "love embroidery"and other activities to bring the kids more gifts,
many employees take the initiative to give up their rest time to sing karaoke
and practice embroidery, the practical actions have touched Tianma every
employee, also touched every one of the children left behind.
In the summer of 2013, Shenzhen Tianma has organized interests
training courses for the kids of the companyemployees, lead the kids
watching the teaching in space , play games, learn to sing together,
learn to dance, learn to draw, learn a foreign language, etc., On
weekend the company organized the visits together with their parents
to the Shenzhen museum, to spend a happy summer with their
children.
CaRing foR eMPLoYees
For staff / People First,Grow together
Happy work, happy life!
As a youth of 1980s, i am glad that i have been part of the Tianma family
for 4 years, i feel very lucky, i have the chance to witness Tianma's
humane management integration and promotion. Facing the risks
and challenges again and again, making the team choice again and
again, helps the Tianma family members gather together to learn the
intentions of heat merged into warmth, with hand-knit and spreading of
love, maternal love, is the world's greatest and most precious love, so
we call it "priceless. "
As a new state-owned enterprises, Tianma is always adhering to the
"people-oriented" concept, with so much help and care for people,
Tianma employees are deeply touched by the effort! Tianma maternal
love felt by so many people will be renewed, and passed one by one!
As a member of Tianma , i have the will, passion, responsibility and
obligation to sacrifice everything to the company! Happy work, happy
life!
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2013 /Corporate Social Responsibility Report
CaRing foR eMPLoYees
For staff / People First,Grow together
Chendu Tianma has undergone four years since establishment, i am
a witness to see the rapid development of the company, and i also
have promotion from a production employee to a supervisor. Along
with the growth of Tianma, my innocent face has become mature now,
the company has given us the opportunity and platform to develop
ourselves, and cultivate a batch after batch of talents for the society,
has given many people including me the employment opportunities.
In particular, when any employees have family difficulties, our union
will organize activities at the first time so that we can show love to the
family.
I am proud to become a part of Tianma! Adhere to the "passion efficient
win-win" values, which are our Tianma people's goals and beliefs!
shanghai Tianma
At work, in order to improve staf f skills, enhance employee motivation,
Shanghai Tianma organized the first "material group preparation" game, the
first "folding carton packaging" competition, won the praise of staff.
To care for the lives of employees, Shanghai Tianma has organized cool
summer activities to care for employees who work under the high temperature,
expressed the company's concern for employees. To meet the needs of
employees who are living in the dormitory, Shanghai Tianma unions organized
a summer products exibition fairs, reduce employee's trouble to go out for
shopping during the summer times.
Shanghai Tianma unions have provided cooling vest to frontline employees
who are working outdoors in the hot season, have also given a series of gifts to
the workers on production line, with focus on employee health. In the workplace
and dormitory area, Shanghai Tianma repairs air conditioning system by
professional engineers; in the office and living area to increase the number
of disinfection to prevent bacterial infection in summer; planting of greenery
on the bridge where workers are working everyday, adding vitality to the work
environment.
Shanghai Tianma union has organized summer season activities, such as beer
carnival, watermelon competition and other activities. At the same time, they
have also distributed free swimming vouchers for employees, the organization
of employees to watch the summer blockbuster movie. With consideration of
employees' clothing, food, housing, transportation, entertainment "and other
aspects of caring, Shanghai Tianma cares for employees so that they enjoy
happy work, happy life.
Tianma always cares employees as a liability.
In Tianma, we feel like a big family. In order to make it more intimate,
more united, we treat every employee as our brothers and sisters, with
mutual tolerance, mutual love. Although the power of each of us is
very small, but the unity is strength, strength is the source of warmth
development, so as to make our family better, more united.
shanghai Tianma
gao Zhen
Chengdu cell factory
Zhang Zhaode
Chengdu Tianma
On mar 8th the international women's day in 2013, Chengdu Tianma male
employees have presented pink roses and chocolates to female employees;
since Chengdu Tianma has many pregnant employees, to provide more, the
latest knowledge and guidance during pregnancy, Chengdu Tianma conduct
lectures during pregnancy ; to provide a comfortable and safe transportation
environment, Chengdu Tianma has increased special care seats for pregnang
workers on the bus; to provide a quiet, comfortable and private nursing and
rest environment, Chengdu Tianma has additional nursing rooms, so that
employees feel the company's care.
In order to enhance the team spirit, promote green ideas, Chengdu Tianma
pioneered on cooperation commune activities, make effective use of the
company idle waste land through the "people's communes", so that after work
the emplyees are fully in touch with nature,doing exercise, with balanced work
and rest. Not only exercise their teamwork skills, but also make the employees
experience the joy of labor and in the future they may harvest from their own
plantation in the field.
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2013 /Corporate Social Responsibility Report
Chengdu TianmahR and administrationsenior Manager
sun Yangfeng
On staff training and development, the company has tailored for the front-line
team leader, "Eagles plan", TWI training for junior staff to be promoted through
the fast-growing green channel;
Cooperation with Shanghai University on "ground line production management
academic education project" for front-line staff to fulfill their college dreams;
For the fresh graduating students to create a six-month "Blue Road", including
training courses from the company's culture to universal qualities of the people,
from the internship at factory to a specific positions "coaching program" with
both the content and form taylor-made for fresh graduates so that they can
quickly change from a student in school to an employee in the society, it also
helps them integrate themselves into the family of companies;
To create "blue road" for the key positions, to create a lecturer "TTT internal
mentor" training program for internal trainer team, companies are hiring
professionals annually to do internal staff training on related topics, or send
staffs to attend public training organized by public institutions, a network of
training program has been developed to upgrade the skills of employees with
comprehensive capabilities.
Companies focus on staff training and growth, respect for people, train people, to
help employee to develop if they have the will and ability.
sTaff TRaining anD CaReeR DeVeLoPMenT
In Tianma, everyone has a platform to show themselves. Where the personal ability of
work constantly improved, continue to show the value of the individual to the company;
Here, we have to keep an open mind to receive new knowledge, apply new knowledge;
here, the work is challenging, but also full of opportunities, so that we are more willing to
undertake the work; here, we will grow together with the company, happy work, happy
life.
To follow up , the company will continue to implement
training programs at all levels, improve management
training series, based on the ability to build a platform for the
development of professional quality models.
For staff / People First,Grow together
Tianma management training sequence path
Roc plan - middle key positions and high potential talent's training (focused)
LAMP2-management skills training for middle managers (general)
Maxima - ground level high potential talent for key positions Training program (focused)
LAMP1-line supervisor management skills training (general)
Eagles plan - line foreman, team leader management skills training (general)
1
2
3
4
5
Tianma management
concept/ values
General management
training (online)
LaMP1 Contents of the Training program
Core management
training program (class room
training)
Tianma general specialist training
Tianma management
concept
Tianma f inance management
system
Role changes for baseline
management
TimeManagement
Improve the per formance of
subordinates
Highly ef f icient
delegation of power
High ef f iciency meeting
Tianma introduction
Total quality management
system
Job assignmentManagement by objective
Communication and inf luence
EffectiveCoaching
Communication skil ls with
subordinates
Since 2013, the company focused on creat ing "Road map of Tianma
management training sequence ", apart from the training program designed for
the front-line staff team of "Eagles plan", special training programs have been
planned for all levels of management.
Including training program for grassroots supervisors "LAMP1", aims to
enhance supervisor / Senior supervisor / Senior Engineer's basic management
and leadership skills ;
For middle managers opened "LAMP2" training project which aims to
enhance the Assistant Manager / Manager / Expert's ability on corresponding
management and leadership skills ;
LAMP series of training programs for the corresponding level managers lasts
three to four months , which helps respectively the transition from managers's
self management to managing of people, and from managing of people to
professional managers.
In addition, the company has designed for high-potential middle managers"
Roc training program", to select outstanding senior managers across the
company to attend one year special training program. Through action learning
on execution, change management, strategic per formance assignment,
business simulat ions and leadership to enhance the comprehensive
management of the five dimensions, to reserve potentical candidates for top
management team in the company.
staff training segments
senior director and above
Middle-grass roots
frontline staff Male female
Training hour num
252.5 110,170 352,084 238,583 207,286
Training person num
15 2,438 41,194 3,789 3,384
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2013 /Corporate Social Responsibility Report
Company is in compliance with the law on employee salaries and benefits,
to ensure that each employee's salary is not less than the statutory minimum
wage, to maintain a basic standard of living of employees. The signing of
employment contract with employees have reached 100% for all employees
working under Tianma group, with no temporary employment in the company.
In 2013 with the joint ef for t from everyone, the company has achieved
significant results. With the intention to bring win-win situation for both workers
and the company, the company has shared one part of the profits with the
employee, which helps encourage staff morale , improve employee satisfaction
and loyalty .
Company has revised and improved " remuneration regulations," for the
provision of staff salaries , benefits and other aspects. 100% employees are
enjoying the benefits provided by the company. In addition, the company is
following the laws and regulationns to ensure employees are entitled to injury
insurance , pension insurance, medical insurance, unemployment insurance,
maternity insurance and housing fund and other benefits ; depending on
the nature of job and gender, the company is providing personal protective
equipment , maternity and paternity leave , nursing leave, marriage leave
saLaRies anD benefiTs
For staff / People First,Grow together
family leave program
Shenzhen Tianma takes into account that employees work outside
the home, their children are left behind and who may be taken cared
by the old parents, children are not able to live together with their
parents. In order to care for employees and manage from humane
point of view, the company is providing 5 days paid family leave to
employees below staff and technical level who have children left
behind. This enables employees feel the warmth of family, and also
have the confidence to work longer in the company. In 2014 the
company will continue to track the effects of project implementation,
after the success of the pilot in Shenzhen Tianma, Tianma in
Chengdu, Shanghai Tianma and other operation sites will follow the
same practice.
salary compensation ratio
Maternity and paternity
leave distribution
172 Employees have taken maternity and paternity leaves. 159
Returned to work after the leaves which is 92.44% Of the total
number of employees; 93 male employees have actually taken
paternity leave and 86 returned to work, which is 92.47% Of the total;
79 female employees have taken maternity leave, 73 has returned to
work after the leave, which is 92.41% Of all.
and paid annual leave and other benefits , coverage is 100% ; Each year
the company is providing team allowance to the management and front-line
staff so that they can spend the money on staff dinner, arts, sports and other
activities with 100% coverage of the employees ; The company has issued
one-child- fees to the couple with only one child, provide gifts to female
employee or organize activities on International Women's Day, payment of
subsidies in other holidays, the company also provides meal allowance for
workers on the night shift or job of special types.
front-line employees The ratio of non-frontline
staff remuneration for men and women
The number of non-frontline staff 2,250people
frontline staff salary ratio of men and women 0.993%
The ratio of non-frontline staff salaries between men and women 1.251%
frontline staff gender pay ratio 0.998%
The ratio of non-frontline staff remuneration for men and women 1.279%
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2013 /Corporate Social Responsibility Report
The CLose-uP of The ThiRTieTh anniVeRsaRY
For staff / People First,Grow together
In the event of the thirtieth anniversary, the company and its factories have
organized sports activities, management innovation contest, new product
launches,employee selection etc. By the end of 2013, Shenzhen Tianma,
Shanghai Tianma, Chengdu Tianma has hosted annual meeting respectively,
highlighting the team with outstanding performance during the 2013, with awards
in recognition of the outstanding employees, in the meanwhile giving employees
a chance to enjoy a feast of audio-visual, enhance employee cohesion, increase
employee pride and belonging.
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2013 /Corporate Social Responsibility Report
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2013 /Corporate Social Responsibility Report
foR PaRTneRs
Mutual development Achieve win-win
We have achieved win-win with clients,
suppliers, all partners, through strategic
restructuring and the implementation of
cultural, business, operations series reform.
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2013 /Corporate Social Responsibility Report
As a national key enterprises in display industry ,and a leader in small and
medium- sized display product, the company has made continuous effort to
satisfy the needs of end users over the years, and walking in the forefront of
the industry in terms of innovation.
Over the past year, the company has seized the market opportunity,successfully
changed product into high-end smartphones ,working with clients to achieve
first show of a variety of products. In the areas of market positioning, production
line orientation, competitive strategy, customer strategy , product strategy ,
pricing strategy ,etc the company has done a lot of systematic transformation
and planning with comprehensive breakthrough from cutting-edge technology
to mass production technology , laying advanced international and domestic
leading position ; among them, the company's LTPS production line is the first ,
of the world's second production line of its type , and the first mass production
in the country ; On-cell product has achieved f irst volume shipments ;
AMOLED technology is leading the industry in the China , IGZO and Flexible
currently also under development; over the past year, the company's G4.5
generation line has undergone ordered restructuring in special display product,
with increased capacity step by step; Meanwhile, G5 generation line, the
product has undergone successful transition and with HD mass production .
LTPS technology developed by the company is a new generation of thin
film transistor liquid crystal display (TFT-LCD) display technology, which
has characteristics of high mobility, low cost, low power, high -resolution,
high brightness, narrow frame and so on. Compared with conventional
amorphous silicon technology, LTPS display technology is much quicker in
display response, and also has obvious advantages in terms of brightness and
sharpness of the display. From 2011 to 2015, LTPS share of global shipments is
rising, and the FHD rate will upgrade, HD ratio gradually decreases, and it will
add WQHD shipment. Currently, the company has achieved LTPS product pilot
volume production, has already planned the products on 4.5 "~ 6.4" HD, FHD
products. In 2014 we will achieve mass production.
On-cell is a method of embedding the touch screen display into the middle
area between a color filter substrate and the polarizers, which is a product
with good light transmittance, differentiated Lens design, narrow borders,
more lightweight advantage. In the long development point of view, the
technology has a cost advantage . Currently, the company has advanced
On-cell technology in the R & D and manufacturing, has already planned the
the products on FWVGA, QHD, HD, and some products have achieved mass
production. Market research firm NPD Display Search reports reflect that the
As a national core backbone company in display industries, and a leader for small and
medium- sized display products, the company has made continuous effort to satisfy the
needs of end user over the years, , and walking in the forefront of the industry in terms
of innovation.
In next year, the company's LTPS-TFT LCD integrated touch technology will enter into industrialization, the research and
development of AMOLED, 3D, Oxide TFT display and other new technologies will be the company's top priority. The new
leading products, organic light emitting display technology and the promotion of the new technologies will be one of the key
directions of the company in terms of technology development and innovation.
company's 2013 On-cell market share is 12.5% , with shipments continued to
grow, On-cell projected market share in 2014 will further increase .
AMOLED, namely active matrix organic light emitting diode panel (Active
Matrix / Organic Light Emitting Diode), is regarded as the protagonist of the
next generation display technology, apart from South Korea's Samsung
monitor (Samsung Display Corporation, SDC) and LG Display (LG Display ,
LGD) who have already realized mass production, other panel makers are
still under research and development stage of the technology. The display will
become slimmer, with less power use, soft & flexible , transparent. Compared
to conventional LCD panel, AMOLED has a faster response , higher contrast,
wider viewing angle characteristics, since it is active light-emitting AMOLED,
and single pixel does not work when displaying black, it can significantly reduce
power consumption when displaying dark color, in the meanwhile , AMOLED
flexible display can be realized. Compared to LCD screen glass substrates,
it is not easily damaged, more portable. The company has strong technical
capacity on AMOLED, relevant product technical indicators have reached the
international advanced level, filling the gaps in technology and industry in the
domestic market, the construction project has been started.
The company LTPS technology can realize the the recrystallization of the
amorphous silicon film deposition across the board , so that peripheral driver
circuits can be fabricated on a glass substrate to achieve a narrow border, low
cost, high aperture ratio, low power consumption energy saving effect.
TeChnoLogiCaL DeVeLoPMenT anD innoVaTion
3D display, Full view technology, Narrow frame technology, high resolution, sof t display, Amoled, TFT technology, Touch technology, transparent display
Deve lopment o f new techno logy has improved the contrast, reflection and views of the display, which is the foundation of high quality smart phone
The company has already capacity and full set of solutions on OGS, On-cell and In-cell technology
Product resolution can meet FHD grade, PPI over 440
Self owned 2D-3D exchangeable LCD Grin naked eye Lens display has won award for new product and applianceCurrently only a few company like Sampson and LG including Tianma have the technology
The company's technology can meet the demand in the market on mid & h igh mob i le phone's thickness of the frames
Mastering of a-Si, LTPS core technology and continuous developing cutting edge technology like Oxide TFT
Tianma actively develops cut t ing edge display technologies such as soft display technology
By the end of 2011, sample of 12 inch AMOLED has been lighted, been display on international exhibitions and awarded first
CITE innovation and appliance gold medals
Transparent display
3D display
Touch display
technology
full view technology
narrow frame
technology
high resolution
soft
display
aMoLeD
TfT technology
The company is committed to explore emerging display technologies, not only bringing better visual
experience to the user, but also more environmentally friendly. The application of content adaptive
brightness control (Content Adaptive Brightness Control, CABC) technology can help automatically
adjusts backlight brightness according to the current display condition, ensuring the display quality
and in the meanwhile to conserve battery power.
One of the technologies is the reflection technique, mainly relying on the LCD to reflect light
modulation to achieve display without backlight; the other is a half semi-permeable technology, a pixel
is divided into partial reflection and transmission parts, both can be used to achieve indoor backlit
display, and also they can be used to achieve the outdoor ambient light show on the technical aspects
of the product and to minimize resource consumption and power comsumption, also significantly
reduce the impact on the environment.
ui graphics optimization mode to reduce power consumption
10%
optimization of static graphics mode to reduce power consumption
30+%
optimizing Dynamic graphics mode to reduce power consumption
30+%
For partners / Mutual development ,Achieve win-win
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2013 /Corporate Social Responsibility Report
In the procurement of raw materials, the company has preferred to the use
of local suppliers. During the reporting period, Shenzhen Tianma's purchase
from local suppliers accounted for 40.17% Of the total, Chengdu Tianma
procurement expenses was 81% for domestic purchasing. The total weight of
the glass substrate is 1,363,847.2 Kg, color filter has the total weight of 602,207
kg, the liquid crystal has a total weight of 3,323.4 Kg.
Establishment of a sustainable supply chain is an important foundation for the
company to survive and win. In 2013 the company has set higher expectations
on the sustainable development of the supply chain, mainly related to labor
standards, occupational health and safety, environmental protection, business
ethics, management systems in five areas. The policy of corporate social
responsibility has been instilled into the entire supply chain system , combined
with counseling and audits to ensure suppliers CSR management.
suPPLieR CsR ManageMenT
For corning's display technologies, Tianma is a major long-term
strategic partner in china. Same with Tianma, corning is also focusing
on supply of environment friendly products to customers, as a result,
corning product does not contain any heavy metals in glass substrate
or halide eaglexg * glass which has been Tianma's first choice.
In 2011 the ompany has developed "vendor management processes," "our suppliers certification process", "our suppliers
phasing out process" and other documents to set clear standards on selection of suppliers. On this basis, the company has
developed "supplier social responsibility audit table" and other documents on nov.20, 2012, Using a separate audit table
to conduct CSR audits at supplier site, including annual supplier CSR audits, new supplier CSR audit, while requires the
signature of a CSR agreement. By december 2013, the company has completed 46 years of tie 1 supplier CSR audits, has
received 108 signed CSR agreements of suppliers.
1. In terms of child labor and juvenile workers , suppliers shall not
hire any child labor, shall develop child labor remediation system as
well as juvenile worker protection procedures , etc. ;
2. In terms of forced labor, employees shall not be forced to work,
shall allow freedom of employment, etc.; In business ethics, business
ethics require suppliers shall establish relevant systems on ethical
sourcing ;
3. In chemical safety management, it requires suppliers to have
designated storage of hazardous chemicals, to provide personal
protective equipment for employees;
4. In environmental protection, it requires suppliers shall handle
three wastes according to the compliance standards, develop
energy-saving programs;
5. In terms of management systems, require suppliers to be
iso14001 or ohsas18001 certification, the establishment of CSR
management system, CSR signed agreements with sub-suppliers .
In this regard , the company rates the suppliers through on-site audit, devide
the non compliance items into serious nonconformity , nonconformance and
suggested items , and set the base line of qualified suppliers in the annual
CSR audit, which means" no serious nonconformity with the score of 45 points
after the evaluation ; otherwise it is unqualified ". Once any serious violation
was found in the audit process, the supplier shall not pass the CSR audit or be
introduced to new CSR audit .
During the reporting period, the company did not find any case of any child
labor, violation of freedom of association and collective bargaining in suppliers.
In order to strengthen the CSR monitoring and management of the company's
outsourcing subcontractors and other partners, in 2013 the company has
included the the canteen service contractor, property management contractor
into CSR management system. According to the relevant requirements of
eicc , the company has developed "eicc audit table " for canteen and property
contractors , in july 2013 to assist administrative departments to complete the
signing of CSR agreement by each canteen service provider, and property
management contractor, and conducted eicc audit. According to the audit
results, all canteens service provider, property management contractors have
reached qualified score of 60 points or more .
To regulate the outsource contractor compliance management, reduce the
risk of outsourcing, the company has started special survey on outsource
contactors in october 2013. The survey includes a total of 44 outsource
contractors, 117 issues have been found in the survey, major defects are
35 among the total. In the future the company will continue to focus on the
compliance of outsource contractors, to achieve " win-win" situation, further
demonstrating corporate social responsibility image of the company.
Note: here "outsource contractor" refers to services providers of the company,
such as canteens , property , etc., The unit is " a ."
During the reporting period, the company hasn't found any serious risk in terms of forced labor among major suppliers. In
2014 the company will focus on counseling the vendors to set up CSR management system as one of the CSR work plan.
In addition to CSR audit, we also provide CSR related training and coaching to major vendors through case study , data
and other information, combined with training, field research , etc., To help them build a community focused supplier CSR
management system. In the future it will be taken as the company's supply chain CSR business models, and urge other
suppliers to follow the example to learn from them, ultimately CSR concepts will be integrated into the entire supply chain, to
achieve win-win together .
For partners / Mutual development ,Achieve win-win
Corning display technologies
china commercial director
Chen zhishan
outsource contractors findings shenzhen
Tianmashanghai
TianmaChengdu Tianma
Canteen 34 23 4 9
Store 9 2 3 4
Dormitory Lease 5 4 1 0
Shuttle Leasing 13 10 2 1
Propertycompany
5 2 1 2
Security and Cleaning Company
9 7 2 0
Labor Dispatch 7 5 0 2
Garbage Recycling units
7 7 0 0
Cafeteria trash slops recovery unit
9 9 0 0
General SolidWaste Recycling units
5 3 0 2
Hazardous waste recycling unit
12 6 0 6
Important defect 35 19 5 11
Summary 117 78 13 26
The company will work mainly in the following five aspects of supplier CsR management
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2013 /Corporate Social Responsibility Report
Lenovo
purchasing
director
Li kui
The company adheres to the principle of peaceful development, keeping away from the conflict minerals, undertakes to
comply with the relevant laws and regulations and international conventions, adheres to the " people-oriented " concept,
harmonious development, social responsibility, won't use raw materials which might be in comflit with world peace in the
production and manufacture of products.
For the so-called conflict minerals events which are highly concerned by the general public, the company asked the suppliers which manufacture components,
parts or products containing tin, tantalum, tungsten, and / or gold make special commitment to the procurement of raw materials meeting the environmental
requirements and social responsibility, and require such suppliers to sign on the " conflict minerals agreement" which requires suppliers to track the source of
all metal in the products , to avoid the procurement of metal from conflicts of mines, ensure that the materials used in the product does not cause conflict. These
conflicts mining countries, including the western darfur region of sudan and southern (darfur and southern sudan), northern uganda (northernuganda), chad (chad)
and somalia (somalia) and other countries, conflict mines contain metal from the east democratic republic of congo , or in the middle africa including mentals of gold
(au), tantalum (ta), tungsten (w) and tin (tin) and others , requiring such suppliers to fill the requirements of our customers and report a conflict of metal sheets and
other types of forms, while ensuring that the company will not have violation of conflict mineral laws enforced by european countries, north america or the countries
located in conflict mines which may result in claims.
Conflict mineral materials are unacceptable for the company whether it is directly or indirectly involved. The company require suppliers to develop ' conflict minerals
policy ' and to enforce the implementation, and its sub- suppliers must be communicated on the ' conflict minerals policy ' so that its sub- supplier is also committed
to responsible sourcing, compliance and implementation of the measures proposed policy .
ConfLiCT MineRaLs
To strengthen the dialogue and communication with customers, understanding
customers's expectat ion of our products and services for continuous
improvement , the company has selected target customers once a year
to conduct customer satisfaction survey. As a first step, company's sales
department select a list of major clients based on the sales volume , market
share , brand and other factors, ask them to f ill in the survey form of the
questionnaire. The final score is calculated based on the weighted customer
satisfaction results.
In the survey questionnaire, the company wil l conduct research in six
areas including product prices and delivery, quality of service, new product
development support, environmental and hazardous materials, after sale
service, business communication etc , with "5 points to 1 point " ( corresponding
to the " outstanding , satisfactory , acceptable , dissatisfied , very dissatisfied"
five levels ) to record customer satisfaction for each factor, and also includes
customer recommendations. It gives us a chance to have a comprehensive
hanDLing CusToMeR CoMPLainTs
As a key domestic enterprises supplying small and medium display products, Tianma has been working
with us together for many years. Tianma has been paying attention to the customer experience, with
excellent customer service which gives us a profound experience. These years, we have witnessed
the growth of Tianma, we are confident in the future development of Tianma. It is worth mentioning
that Tianma not only focus on the customer service, but also spend time on social needs, and actively
participate in various social welfare activities.
For partners / Mutual development ,Achieve win-win
In order to provide better customer service, the company has established
customer service team (customer service, CS), and with locally hired customer
service personnel in Shenzhen, guangzhou, huizhou, Shanghai and other places.
In order to provide more rapid and attentive service to international customers,
the company has established sales offices and outlets in the united states , japan,
germany, south Korea and other countries.
100
80
60
40
20
0
Price and delivery
2011 2012 2013
New product Development
After sales Service
Quality Environmental Protection
Business communication
76 76 7085 85 82
77 67 7284 78 81
77 67 7285 81 77
reflection of the company's customer satisfaction and expectations. Once the
satisfaction target is not reached, the company will further analyze the reasons
to develop appropriate solutions to improve efforts to achieve the goal in
customer satisfaction surveys in the next year .
In 2013 companies has conducted satisfactory surveys among 20 key
customers which are representatives from both domestic and foreign clients ,
and have received a reply from all. The survey included the price and delivery,
quality, new product development , environmental protection , service,
business communication six areas , covering all areas of customer's concern.
Many well-known international customers have given Tianma 2013 products
and services a higher rating, with 2013 satisfaction survey scores averaged
71 points ,comparatively customers are more satisfied with environmentally
friendly practice and after-sales service. While for new product development,
price and delivery, Tianma will conduct gap analysis with industry leaders to
develop a detailed improvement plan in order to obtain customers recognition
in 2014.
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2013 /Corporate Social Responsibility Report
Key customer strategy
To achieve a comprehensive strategic cooperation with major customers,
under the company's leadership guidance and support, we are committed
to providing quality customer service, led by sales team, we are continuing
to follow up the progress of customer needs and projects, in the first time
to organize a customer service taskforce team including project manager,
research and development team, product integration, technology, quality,
procurement, customer service etc, minimize the risks through the rational
planning of the project process, fast and accurate output of optimal design
plan, in the meanwhile set up well-developed process control plan, to realize
the interlinked tracking and monitoring of the service both between company
and customers for the entire team within the company, through the above
mechanism, we have been highly recognized by customers in the areas
of successful completion of projects, delivery timeline as well as quality of
performance.
Case
At 8:28 on November 20, 2013, there was a customer complaint
TM014EDH23-00 production line has a high rate of abnormal color,
customer input 2200pcs, 11pcs rejects, NPL ratio of 0.55%, the
customer asked company CS engineer to follow up immediately. After
receiving customer calls, the company CS engineers and customer
complaints of customers rushed to the factory, after confirmation of
defective products, defining the problem as a single batch of rejects
which is sporadic, there is no reliability problems to the product,the
key is to quickly and accurately determine Risk batches, not affecting
the customer's normal production.
At 11:30 a.m on the day,the staff of company feedbacked survey
results to the quality manager of the customer .and reached the
f lllowing arragement with the customer: 1.preserving PCB 30k
OF welded LCD, arranging the CS cleck of conpany to supervise
production line for ensuring normal production.2.The company CS
accord coding information to find the source of risk, and isolateing
reberse checking.This customer arraged staf f to superve the
production line with service staff for ensuring normal production.
Aroung one p.m. on the day,the company CS engineers confirmed
the inventory of raw materials through unpacking of boxes to identify
risks batch 4.2K, and through isolation and return for inspection,
and found abnormal color 21pcs, no problem for other batches after
inspection, the line with the customer's plant works well, does not
have a defective product.
Through the timely processing of customer complaints, acturately
defining customer complaints, isolation of problematic batches,
has ensured the normal production of customers, to avoid further
escalation of customer complaints, also helped to avoid the isolation
of nearly 70K inventory, and the hard work of reinspection. In this
regard, the company's customers are very satisfied with the results, it
also shows the company a good corporate image.
The company has been focusing on customer privacy protection and data
management. For privacy and information related to customers, the company
has signed a confidentiality agreement with the customer, so that both parties
must strictly comply with the agreed the terms. In the meanwhile we include the
private customer information into "trade secrets regulations" for standardized
management, and conduct regular internal assessments, to guarantee no
leakage of customers's privacy and information to the greatest extent.
In marketing and promotional activit ies the company has been in str ict
compliance with the advertising, marketing laws and regulations, has never
sold products which might be questioned or disputed by any stakeholders.
The company did not have legal violations in this regards during the reporting
period, no violation of health and safety requirements on products and services,
information and labeling regulations and voluntary guidelines, no significant
fines or punishment due to violation of the provision on use of the products and
services, nor received any invasion of privacy and losses of customer data
customer complaints, the company will pay attention to the above aspects,
and develop relevant rules and regulations, to eliminate hidden dangers, take
precautionary measures to enhance corporate social responsibility image.
For quality issues complained by customers, CS engineers will analyze the
causes of quality problem as soon as possible after receiving the complaints.
If the cause is due to the company's quality problems, then the company will
provide the appropriate maintenance, compensation, return or replacement
as soon as possible, etc. The company will develop actions with timeline
in accordance with customer requirements. If the customer does not have
explicitly requirements on quality issue, the company provides temporary
treatment countermeasure for the complaints within 48 hours, providing formal
solutions within 7 days, all customer complaints must be verified or approved
by the customer before closing of the complaints.
CS/FAE Team TeamOA/PM
One way communication Face to Face communication
CS
CSMass production
QC managerCustomer
Customer Customer
Customer
OA
OA
FactorIncoming materials Factory
FAE
FAENew product
PM
PM
NPI
R & D R & D
Factory
Factory Factory
NPI
Change of service model
Series connection: information easy get lost, slow
speed, difficult for integration
Parallel connection: Complete information, fast speed,
integration by QC manager
For partners / Mutual development ,Achieve win-win
For the customer requirements, the company has established a large customer
quality manager management mode, select senior managers with rich management
and technical experience to lead quality, research and development, Production,
Technology team to actively respond to customer needs.
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2013 /Corporate Social Responsibility Report
foR CoMMuniTY
Positive Feedback Generous Dedication
We are always concerned about the community
and charitable services, promoting community
service program, to build beautiful homes.
7372
2013 /Corporate Social Responsibility Report
Tianma volunteers associated services include
1 Organization and promotion of volunteer activities;
2 Develop volunteer event planning, rules and regulations;
3 Recruitment, training and recognition of volunteers;
4 Expand volunteer services;
5 Carry out various mutual assistance between the volunteer and
recreational activities;
6 Strengthen the exchanges and cooperation with other public
service organizations;
7 Other volunteer activities.
Tianma Volunteers Union formally established in March 2009, one of the AVIC
International Volunteers Association membership, a non profit organization
providing volunteer service to the community by a group of voluntary staffs.
Purpose
Promote the awareness of cit izenship, to create a harmonious, mutual
relationships, helping the vulnerable and assist the weak, protecting the
environment, caring charity, establish a corporate public image and promote
social harmony and progress.
Task
Community service, participation in environmental charity
slogan
Social services, spread the love
slogan
Tianma volunteers with you
seRVe The CoMMuniTY
We are Tianma volunteers, responsibility and dedication are my names, our
love melt community indifference, we call for truth in good faith, we challenge
difficulties with courage, we practice what we are capable of.
We believe that: love on earth, is no longer a dream, we respond to your need.
Seize today, we abide by the sincerity of citizens, embrace the future with smile,
we walk hand in hand with this era.
In 2013 Shenzhen Tianma, Shanghai Tianma, Chengdu Tianma have
implemented a community service program, there is no aboriginal event on
local community, care the community with love and dedication.
Over the past year, Tianma volunteers continue adhering to the spirit of
volunteers on " participation, mutual aid , dedication , and progress ,", and
actively participate in the company party volunteer activities , such as the
annual dinner of AVIC International Holding Co., Ltd., " for the love of running "
on-site service , serving the donation of love to affected employees on Ya'an,
Sichuan earthquake disaster, the company's "signing for love" on-site service,
Longgang District, Shenzhen Baolong Industrial City intersection traffic control
at the cross, fourth "Love Tianma Happy Mid-Autumn Festival " riddles party,
celebration of the thirtieth anniversary of the company , " Passion Cup" tug
of war contest site service, "clothing warm winter" clothing donor activities
on-site service, the company celebration of the thir tieth anniversary of
the"passion Cup" contest rope skipping site services, blood donation activities,
public service at Namsan Library on weekend, finishing packing books for
mountainous student activities, student visits to mountainous interior in
Xingning, providing service to communities and other public welfare activities
with 354 people times in total, more than 3700 volunteer hours of service time,
play a good demonstration in promoting of the healthy atmosphere, spreading
positive energy , etc., to better demonstrate corporate social responsibility
image.
For Community / Positive Feedback ,Generous Dedication
number of participation in charity
354people
Volunteer service time
3,700hours
Run for the love participants
400people
student teaching at remote area
50people
Clothing donations
1,100people
7574
2013 /Corporate Social Responsibility Report
VoLunTeeR aCTiViTies
For Community / Positive Feedback ,Generous Dedication
On March 9 to March 10, 2013, the volunteer team participated in Shenzhen
Nanshan Library's public service. They carried out a bunch of activities such as
putting books on shelves, finding books, helping readers to use the self-help
system to get a library card, to borrow and return books. These activities
improved the quality of the community's public service and have been well
received.
On May 18, 2013 , the company volunteers has organized 50 volunteers to
poor mountain Xingning for a two-day on-site student visits, to understand
the practical difficulties of the students in living and learning, to help the poor
students onsite .
On May 12, 2013 , since the books donated by the society are stored
temporarily in Shenzhen Nanshan Library before sending out to the poor
mountainous areas , in order to ensure the books are suitable for the students
to read, 23 volunteers have helped library prescreen the books for the poor
mountain student.
On November 7, 2013 , in order to allow people in poor areas have a warm
winter, volunteers association specially organized " Dress warm winter"
clothing donation activi t ies. The volunteers associat ion members are
responsible for information registration at donor site, clothes sorting, packing
summary, and finally sending out the clothing donations to Longgang District
Donation Station. A total of 23 boxes of clothing have been donated, more than
1,100 pieces of clothing in total , which has been praised by the social welfare
centers and the community .
On March 13,2013, Shenzhen Tianma launched a "Run for Love" activity in
order to send care to the leftover children of Shenzhen Tianma's staff. About
400 staff joined it. The members of the volunteer team were responsible for
providing on-site services such as giving water to participators and sealing.
On July 8, 2013 , in order to improve pedestrian safety issues, the company
has organized volunteers for the 3rd time to guide the traffic control at the
cross close to the company, the traffic control has successfully promoted
the advocacy of the importance of traffic safety, enhanced employee safety
awareness, received praise from surrounding communities, enhance the
company's social responsibility image.
The company cares for the children left behind, on May 17, 2013 the company
held at the multi-purpose hall "Sing for Love" campaign. Volunteers help a
series of activities organized for children left behind, for example the vote
count, maintaining of order at the scene, audio debugging, photography, etc.
logistics services. All of the prizes awarded on the activities are used to buy
gifts for their love of children left behind.
At 9:00 on December 1, 2013 , the company held the fourth "I do not know
about you, but I thank you" blood donation activities at Tianma apartment
ground f loor. The activit ies init iated by the volunteers association, the
volunteers are responsible for precaution coaching on site , donor information
registration, and help doctors to pass the registration form and to maintain
the order of the employees. Shenzhen Tianma has been awarded the "blood
donation advanced unit" recognition by Shenzhen LongGang Blood Center.
7776
2013 /Corporate Social Responsibility Report
Volunteer Teaching at Xiejiagou Primary school
Following three consecutive years of love and support education activities,
on April 7, 2013 , Shanghai Tianma Party again launched "love of children at
remote area, continued broadcasting of Tianma love" as the theme of love and
support education activities. After the party ‘s planning and arrangements ,
Shanghai Tianma HR staff Feng Qigang led Shanghai Tianma two graduates of
2013 Chen Xiaoliang and Dong Juehui ( hereinafter referred to as "teacher" ) to
Hebei Laiyuan Xiejiagou Primary School and launched a three-week volunteer
teaching, to compensate for the lack of local teachers .
Teacher in class, friend after class
On April 8 the teachers began the teaching in elementary school at Xiejiagou,
to enhance the overall quality level of the kids , enrich kids hobbies. Besides
teaching these two required courses ,they also teach children to sing in English
and other extra-curricular knowledge . Facing the teacher as well as new
knowledge and new teaching methods, the kids listened carefully, especially
on music lessons and English classes. The children were active, have learned
eight songs in one month. After class, the teachers play together with children
on games like sandbags playing, checkers , jump box , eagle catching chicken
and other games. In their leisure time, the teacher told story about the big
picture in Beijing, Shanghai's busy world, beautiful university , etc. At this time,
the children's eyes will be full of expectation, envy with vision for the future .
into the family , into life
Every day after dinner , the teacher may go to the children 's home and learn
about their family and living conditions, also talk with their parents on their
children 's performance in school , give them some advice on teaching and
coaching of their children.
VoLunTeeR TeaChing WiTh LoVe
For Community / Positive Feedback ,Generous Dedication
How does time fly, the best memories will always be left in
the school, the primary support education may have sown
the seeds of love in the child inside, i hope one day it will
shine beautiful glow.
held "Tianma's cup" contest
April 19 and april 26, the teacher held on behalf of the company "Tianma cup"
race against time arithmetic and "Tianma cup" contest of knowledge, bonus
is prepared for each grade according to the results of the competition, let the
children draw a picture and write their own ideals, dreams of flying, leaving
memories!
Love continues, leaving is not the end, will come next year
On may 4 at 5:00 am, when the departing day arrived, xiejiagou school
teachers and all the children went to school early, the children sang their eight
songs learned from the teacher in the month, with tears running down when
leaving the car, the car ran along the side of the children, while occasionally
wiping his eyes with a small hand and face, his mouth still shouting:! "Sir chen,
sir dong, bye! We will miss you .....! . "
7978
2013 /Corporate Social Responsibility Report
Cooperation commune
On March 12, 2013, Chengdu Tianma launched "Chengdu Tianma cooperation
commune" activities, allocating the idle land inside the factory to various
departments and personnel, ask them to assign and plant crops in accordance
with the needs of their respective departments. This activity lasted for six
months or so, with voluntary registration number of employees of 420 people.
In the course of this activity, team cohesion has been increased, physical
and mental health of employees are promoted, while enhancing the saving
awareness among the employees.
Courageous deeds
Incident occurred in early November 2012, Chengdu Tianma staff Gao Lei
and his colleagues in Sichuan province Pi Stonebull walk in the park, when he
heard "someone falling in the water 'cries for help, Gao Lei rushed headlong
into the cold river, risking their lives and have rescued a 4 years old child, On
March 22, 2013 , Pi County TV station has searched the name and found Gao
Lei, and issued him a "crisis rescue, ready to help" banner as recognition. Gao
Lei deeds become the a big story in the company which are widely spread.
ChaRiTY
For Community / Positive Feedback ,Generous Dedication Appendix
Donation activities
A junior staf f colleagues from Zhongjiang Town in Sichuan Province Mo
Pingmei, joined Chendu Tianma on September 22, 2011 , who just turned into
21 -year-old. Her father is very old ,with a many years sick mother who cannot
take care of herself. She has a 9- year-old sister, her father was diagnosed in
a recent examination of an advanced lung cancer with physical deterioration.
There is an urgent need to take care of the father and only Mo Pingmei can
help in the family. The burden of a heavy family suddenly fall on the shouder of
the 21- year-old girl. Faced with for the sudden bad news, Pingmei had to take
leave and go home to take care of her father. In addition, there is a large family
debt suffered in 2009 due to the earthquake disaster which is borrowed from
relatives and bank loans pending to be returned ......
To help alleviate the burden of family li fe, Chengdu Tianma trade union
organized donation for love activities “donate your love, the world becomes
warmer” on July 24, 2013. 800 people have made donations in the even,
which is giving Mo Ping Mei and her family a warm a loving heart.
marked : " ● " fully disclosed ; " ○ " partially disclosure ; " □ " is not involved ; " △ " NA
aPPenDiX
g3.1index ReferenceDegree of
displayRemarks
1.strategy and
analysis
1.1Statement from the most senior decision-maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy
P4、P5 ●
1.2 Description of key impacts, risks, and opportunities P4、P5 ●
2.organizational
Profile
2.1 Name of the organization P8 ●Refer to the CSR report for details
2.2 Primary brands, products, and/or services P8 ●Refer to the CSR report for details
2.3 Operational structure of the organization, including main divisions, operating companies,subsidiaries, and joint ventures P8 ●
Refer to the CSR report for details
2.4 Location of organization's headquarters P8 ●Refer to the CSR report for details
2.5Number of countries where the organizationoperates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report
P8 ●
2.6 Nature of ownership and legal form P8 ●Refer to the CSR report for details
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) P8 ●
2.8 Scale of the reporting organization P8 ●2.9 Significant changes during the reporting period regarding size P8 ●2.10 Awards received in the reporting period P13 ●3.1 Reporting period (e.g., fiscal/calendar year) for
information provided P2 ●3.2 Date of most recent previous report (if any) P2 ●3.3 Reporting cycle (annual, biennial, etc. P2 ●3.4 Contact point for questions regarding the report or
its contents P2 ●3.5 Process for defining report content P20、P21 ●
3.6Boundary of the report (e.g., countries, divisions,subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance
P9 ●
3.7 State any specific limitations on the scope orboundary of the report P2 ●
3.Report
Parameters3.8
Basis for reporting on joint ventures, subsidiaries,leased facilities, outsourced operations, and otherentities that can significantly affect comparabilityfrom period to period and/or between organizations
P2 ●
3.9Data measurement techniques and the bases ofcalculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report
P2 ●
3.10Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods)
P2 ●
3.11 Signif icant changes from previous repor ting periods in the scope, boundary, or measurement methods applied in the report P2 ●
3.12 Table identifying the location of the StandardDisclosures in the report P79~P82 ●
3.13
Policy and current practice with regard to seekingexternal assurance for the report. If not includedin the assurance report accompanying thesustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s)
P2 ●
gRi indicators index
8180
2013 /Corporate Social Responsibility Report
g3.1index ReferenceDegree of
displayRemarks
4.governance,
Commitments,
and engagement
governance
4.1 Governance structure of the organization P14、P15 ●Refer to the CSR report for details
4.2Indicate whether the Chair of the highest governance body is also an executive officer(and, if so, their function within the organization'smanagement and the reasons for this arrangement)
P14 ●Refer to the CSR report for details
4.3
For organizations that have a unitary boardstructure, state the number and gender ofmembers of the highest governance body that areindependent and/or non-executive members
P15 ●
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to thehighest governance body P32、P33 ●
4.5
Linkage between compensation for membersof the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance)
P15 ●
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided P14 ●
Refer to the CSR report for details
4.7
Process for determining the composition,qualifications, and expertise of the members ofthe highest governance body and its committees,including any consideration of gender and otherindicators of diversity
P14 ●Refer to the CSR report for details
4.8Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation
P6 ●
4.9
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant r isks and oppor tunit ies, and adherence or compliance with internationally agreed standards, codes ofconduct, and principles
P18 ●
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance P2 ●
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization P18、P19 ○
4.12 Externally developed economic, environmental,and social charters, principles, or other initiatives to which the organization subscribes or endorses - □
4.13 Memberships in associat ions (such as industry associat ions) and/or national /international advocacy organizations in which the organization P83 ●
4.14 List of stakeholder groups engaged by the organization P21 ●4.15 Basis for identification and selection of stakeholders with whom to engage P14 ●4.16 Approaches to stakeholder engagement, including frequency of engagement by type
and by stakeholder group P21 ●
4.17Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topicsand concerns, including through its reporting
P21 ●
EC1Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments
P30 ●Refer to the CSR report for details
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change P31 ○
EC3 Coverage of the organization's defined benefit plan obligations - △EC4 Significant financial assistance received from government P8 ○
5.economic
Performance
indicators
EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation - △
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation P64 ●
EC7 of senior management hired from the local community at locations of signif icant operation P48 ●
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement
P76、P77、P78 ○
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts P64 ○
EN1 Materials used by weight or volume P64 ●EN2 Percentage of materials used that are recycled
input materials - △EN3 Direct energy consumption by primary energy source P36 ●EN4 Indirect energy consumption by primary source - △EN5 Energy saved due to conservation and efficiency improvements P36 ○
g3.1index ReferenceDegree of
displayRemarks
6.environmental
Performance
indicators
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives - △
EN7 Initiatives to reduce indirect energy consumption and reductions achieved - △EN8 Total water withdrawal by source ●EN9 Water sources significantly affected by withdrawal of water - □EN10 Percentage and total volume of water recycled and reused P36 ○EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas
and areas of high biodiversity value outside protected areas - □EN12 Description of significant impacts of activities, products, and services on biodiversity in
protected areas and areas of high biodiversity value outside protected areas P53 ○EN13 Habitats protected or restored - □EN14 Strategies, current actions, and future plans for managing impacts on biodiversity - □
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk - □
EN16 Total direct and indirect greenhouse gas emissions by weight - △EN17 Other relevant indirect greenhouse gas emissions by weight - △EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved - △EN19 Emissions of ozone-depleting substances by weight - △EN20 NO, SO, and other significant air emissions by type and weight - △EN21 Total water discharge by quality and destination - △EN22 Total weight of waste by type and disposal method - △EN23 Total number and volume of significant spills P37 ●
EN24Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
P37 ○
EN25Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff
- □
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation P43 ○
EN27 Percentage of products sold and their packaging materials that are reclaimed by category - △
EN28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations P36 ●
EN29Signif icant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce
P42 ○
EN30 Total environmental protection expenditures and investments by type - △LA1 Total workforce by employment type, employment contract, and region, broken down by
gender P48 ●LA2 Total number and rate of new employee hires and employee turnover by age group,
gender,and region - △
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation
P59、P56、P57 ●
LA4 Percentage of employees covered by collective bargaining agreements P49 ●LA5 Minimum notice period(s) regarding operational changes, including whether it is
specified in collective agreements - △7.Labor Practices
and Decent Work
Performance
indicators
LA6Percentage of total workforce represented in formal joint management–worker health andsafety committees that help monitor and advise on occupational health and safety programs
- △
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender P38 ○
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases P78 ○
LA9 Health and safety topics covered in formal agreements with trade unions - △LA10 Average hours of training per year per employee by gender, and by employee category P54 ●LA11 Programs for skills management and lifelong learning that support the continued
employability of employees and assist them in managing career endings P55 ●LA12 Percentage of employees receiving regular performance and career development
reviews, by gender P48 ●
LA13Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity
P15、P48 ●
Appendix
8382
2013 /Corporate Social Responsibility Report
g3.1index ReferenceDegree of
displayRemarks
LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation P57 ●
LA15 Return to work and retention rates after parental leave, by gender P56 ●
HR1Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening.
P64 ○
HR2 Percentage of significant suppliers, contractors, and other business partners that have undergone human rights screening, and actions taken P65 ○
HR3Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
P19 ●
HR4 Total number of incidents of discrimination and corrective actions taken P48 ●
HR5Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights
P65 ●
8.human Rights
Performance
indicators
HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor P65 ●
HR7Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor
P65 ●
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations - △
HR9 Total number of incidents of violations involving rights of indigenous people and actions take P73 ●
HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments P18 ●
HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms - △
SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs P73 ○
SO2 Percentage and total number of business units analyzed for risks related to corruption P25 ○SO3 Percentage of employees trained in organization's anti-corruption policies and
procedures P25 ○SO4 Actions taken in response to incidents of corruption P25 ●SO5 Public policy positions and participation in public policy development and lobbying - □
9.society
Performance
indicators
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country - □
SO7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes P8 ●
SO8 Monetary value of significant fines and totalnumber of non-monetary sanctions for noncompliance with laws and regulations P8 ●
SO9 Operations with significant potential or actual negative impacts on local communities - □SO10 Prevention and mitigation measures implemented in operations with significant potential
or actual negative impacts on local communities - □
PR1Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of signif icant products and services categories subject to such procedures
P63 ○
PR2Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes
P69 ●
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements P44 ○
10.Product
Responsibility
Performance
indicators
PR4 with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes P69 ●
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction P67、P68 ●
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship P69 ○
PR7Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communicat ions, including adver t ising, promotion, and sponsorship by type of outcomes
P69 ○
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data P69 ●
PR9 Monetary value of signif icant f ines for noncompliance with laws and regulations concerning the provision and use of products and services P69 ●
Terms annotation
Terms annotation Chapters
Vi Vision identification, from CI to VI codes About Tianma
PV system Process Vacuum system Environment protection
hV system HV system Environment protection
Mau operation indicator
MAU operation indicator Environment protection
Ro cleaning water RO cleaning water Environment protection
CDa system CDA system Environment protection
De scrubber cleaning water
DE Scrubber cleaning water Environment protection
PPboX PPBOX Green operation
XRf X Ray Fluorescence Hazardous substance management
sQe Supplier Quality Engineer Hazardous substance management
electronic platform Electronic platform Hazardous substance management
Lens Lens for Touch display Cover glass of touch screen R & D
fWVga FWVGA R & D
hD High definition, resolution of 1080x1920 R & D
QhD Quarter of HD, resolution of 540x960 R & D
pcs Pieces Customer complaints handling
Cs Customer service Customer complaints handling
PCb Printed Circuit Board Customer complaints handling
K Unit of measure, means 1000 Customer complaints handling
Joined association and organization
federation of shenzhen industries
Vice-presidents
shenzhen hi-tech industry association
Member
shenzhen fPD industry association
Vice-presidents
shenzhen association for public companies
Member
guandong shenzhen customs brokers
association
Member
fdp Technology standard Workgroup of
Miit
Member
shanghai chamber of commerce in shenzhen
Member
Low carbon technology innovation association
Member
Appendix
shenzhen enterprises confederation/shenzhen entrepreneur association
Vice-presidents
China optics and optoelectronics manufactures
association LCb
Vice-presidents
henzhen credible entrepreneur association
Member
China association for public companies
Member
84
name Telephone email
organization Contact method
Reader response
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please let us know your advice! Thank you very much!
Tianma Microelectronics co., Ltd.
March 2014
Please reply to CsR_office@tianma.cn thank you for your valuable suggestions!
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Environment
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Tianma Microelectronics Co., Ltd.
Address 64th building 7th floor, Jinlong lndustrial zone,
Majialong, Nanshan district, Shenzhen, China (518052)
Tel (86) 755 - 8622 5773/86225777
Fax (86) 755 - 8622 5772
www.tianma.cn
All rights reserved Tianma Microelectronics co., Ltd.
Disclaimer
This document may contain predictive information, including but not limited
to, information relating to future f inancial, operations, products and new
technologies. Since there are many uncertainties in practice, which may cause
difference between actual results and forecast informatio. Therefore, this
document is for informational purposes only and does not constitute any offer
or promise. Company may amend the above information without notice, please
be well noted of this.
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