CV Nenad Nikolcic

Curriculum Vitae

PERSONAL INFORMATION

First Name:NenadSurname:NikolcicBirthday:06.01.1991.Age:24Sex: maleMarital Status:In relationshipCitizenship:SerbianPassport number: 007649355Valid until: 17.07.2019.

CONTACT DETAILS

Current Location: BelgradeFull Address from ID: 12316 Krepoljin , Zagubica Phone number:Cell phone number: 064/3029942Email address: nnikolcic91@gmail.comSkype address: nenadnikolcic

EDUCATION:

University / College: The college of hotel management Degree: Bachelor in hotel managementDates: 03.10.2011-01.10.2015

High school: Hotel stuff schoolDegree: Hotel stuff school degree.Dates: 01.09.2006-01.06.2010

WORK EXPERIENCE (Ex. Employees)

Position: Waiter/Head Waiter Employment date (from-to): From September of 2013 Company name: Falkensteiner Hotel Belgrade

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Website: www. falkensteiner .com/en/hotel/belgrad

Location: Mihajlo Pupin Boulevard 10k, Belgrade

Responsibilities: Taking care of guests, taking orders from guests, serving guests, presenting food and drinks to guests, handling guest’s complaints, keeping restaurant’s areas tidy and clean, providing guests with the highest level of service. This position also includes dealing with mini bar and room service facilities.During my contract in this hotel I had training in housekeeping department. I also had training with our executive chief in our hotel kitchen. I have successfully attended the basic upselling and complaints handling trainings.Position: Waiter Employment date (from-to): March to September of 2013Company name: Metropol Palace Belgrade

Website: www. metropolpalace .com

Location: Kralja Aleksandra Boulevard 126

Responsibilities: Taking care of guests, serving guests, presenting food and drinks to guests, keeping restaurant’s areas tidy and clean, providing guests with the highest level of service.

COMPUTER SKILLS

MS Office suite (Word – medium level of knowledge, Excel - medium level of knowledge)Internet – everyday use, as a usefuls source of information, both private and business

LANGUAGES:

English: advanced level of knowledge

CAREER ACHIEVEMENTS:

1. The first stage of training for Sommeliers.2. Promotion to a higher position as head waiter.3. Employee of the year 2015 Falkensteiner hotel Belgrade

PROFILE:

Personality Characteristics (what are you like as a person?)I am sociable and well organized, and enjoy working with people.

Job Strengths (what are you good at in your job?)Outstanding skills in communication and negotiation -  ability to communicate with different  profiles of peopleExcellent organizational skills - great time management, experience in setting prioritiesHigh level of responsibility in performing work assignments; work efficiencyWillingness to work under pressure with respect to deadlines, ability to adapt to new business challenges and new working environmentsTeam player - readiness to work in teams of different dynamics and compositionAmbition, initiative and proactive attitude.