Case Study - Municipality Program for Establishing PMO- Saadi Adra - iCompetences PPM2013

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Outline

1.  Initiation i.  Background ii.  Status iii.  Objective iv.  Assessment v.  Roadmap vi.  Governance/authority

2.  Setup i.  Organization Structure ii.  Process Development iii.  Competency Management iv.  Tools: Dashboard, Scheduling, Document Control, Workflow, GIS v.  Operations

3.  Operations & Sustainability 4.  Conclusion

Existing Status

q  Delays in delivery q  Exceeding program budgets q  Redundancy in projects q  Lack of visibility across projects. Programs, departments q  No prioritization scheme q  Problems in Functionality and Usability q  Various problems

Objectives

q  OUTSOURCE: q  PMO Setup q  PMO Management and Operations q  Engineering/Technical Support

q  Establish Quality Department including: q  PMO q  Design Supervision q  Construction Management Review

Objectives

q  Collect Information and Data about Projects q  Assess the existing situation q  Develop Processes q  Setup Executive Dashboard q  Provide Training q  Develop and Upgrade Consultant/Contractor Efficiency q  Enhance Quality of final deliverables q  Realize the Benefits of the public projects

PMO  Ini(a(on  

5

Assessment: OPM3

Functionality & Quality Issues

Lack of HSE Policy, Procedures and Compliance System

Lack of Complete Documents and Standard Filing Structure

Missing Project Data and Information

Cosmetic Reporting

Project Coordinator Overload

Lack of Project Visibility in Standardized Manner

No Clear Governance

Outdated Regulations and Lack of Guidance Documents

Lack of Design Consultant Accountability

Implementing OPM requires Change Management

Three Years Setup and Operational Plan

PMO  Setup  

19

PMO Organization Structure (COUNT 50+)

Professional ServicesCMCS PMO

PMO Services Organization Structure

PMODirector

Procurement& Contract

Management

RiskManagement

DocumentManagement& Archives

ProcessMaturity

HumanResource

Management

ProgramManagement

ProjectManagement

ConfigurationManagement

ProcurementSOP

RiskSOP

ProcessImprovement

System

OPM3Assessment

OPM3Improvement

Plan

ProcessImprovement

Projects

PM HRManual

PM PerformanceManagement

System

PM CareerManagement

System

PM HRCompetency

Model

ProgramManagement

SOP

ProjectArchives

Project Documents /Forms & Templates

Knowledge Base &Lessons Learned

ChangeControlSystem

Project ManagementSOP / Methodologies

ProjectManagers

ProjectManagers

ProjectManagersProject

Managers

ProjectManagersProject

ManagersProgramManagers

OperationsManagement

PortfolioManagement

SOP

ProfessionalPM Development

Program

§  PMO Management §  PMO Development

v  IT & Management Information Systems v  Process Improvement v  Quality Assurance

§  PMO Operations

Development team tasks

q  Develop processes, guidelines, and related templates

q  Integrate developed processes with designed applications

q  Process handover to operation q  Process training and mentorship q  Template control and versioning q  Process control and evaluation

Operation team tasks

q  Process activation and follow up

q  Application activation and follow up

q  Process training and mentorship

q  Act as a communication gateway for the PMO to all other stakeholders

PPP Management Maturity Improvement Roadmap

Engineering Forms

Competency Management

PMO  Opera(ons  

26

Manage Project Teams

Collaboration Between Client, Consultant and Contractor

Conclusion  

29

Phase II Just Initiated in March 2013

PO BOX 14-5855 Beirut TEL: +961 1 345 111 MOB: +961 3 338254

Email: saadi.adra@cmcs-mena.com www.cmcs-mena.com