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ANIMAL SERVICESANIMAL SERVICESANIMAL SERVICESANIMAL SERVICES
Board of County CommissionersBoard of County Commissioners
September 14, 2010September 14, 2010
Board of County CommissionersBoard of County Commissioners
September 14, 2010September 14, 2010
University of FloridaUniversity of Florida
College of Veterinary MedicineCollege of Veterinary Medicine
Shelter AssessmentShelter Assessment
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackgroundBackgroundBackground
FL Statute Section 125, County Code Chapter 5, Resolution 2005-M-17
Countywide service
– 13 municipalities
– 24 hours a day, 7 days a week, 365 days a year
FL Statute Section 125, County Code Chapter 5, Resolution 2005-M-17
Countywide service
– 13 municipalities
– 24 hours a day, 7 days a week, 365 days a year
• Animal Services - Core ServicesAnimal Services - Core Services
BackgroundBackgroundBackgroundBackground
Field operations
Kennel operations
Adoption, rescue, fostering
Spay/neuter programs
Education and outreach events
Field operations
Kennel operations
Adoption, rescue, fostering
Spay/neuter programs
Education and outreach events
• Animal Services - Core ServicesAnimal Services - Core Services
11,300
20,037
23,000
0
5,000
10,000
15,000
20,000
25,000
30,000
FY 2000 FY 2005 FY 2010 (Projected)
Background Background
• Animal IntakesAnimal Intakes
28,151
37,635
63,000
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
FY 2000 FY 2005 FY 2010 (Projected)
BackgroundBackground
• Citizen Service DemandCitizen Service Demand
BackgroundBackground BackgroundBackground
Community outreach
Partnerships with organizations to enhance animal care
Fundraising initiatives
Social media/OC website/TV
YouTube, Facebook, Craigslist, www.ocnetpets.com, CW18, FOX 35 News
• FY ‘09 InitiativesFY ‘09 Initiatives
BackgroundBackgroundBackgroundBackground
23,464 Animal intakes (-3%)
4,952 Adoptions/rescues (2%)
73,862 Customer visits (14%)
14,712 Volunteer hrs (44%)
• FY ’09 TrendsFY ’09 Trends
Background Background
Canine distemper virus experiences – U.S. and FL.
Shelter virus experiences- April ‘09 and Jan. ‘10
Sought expertise of UF veterinary medicine program – Jan. ‘10
Assessed kennel operations and identified methods for disease management – Aug. ‘10
• Purpose for Shelter AssessmentPurpose for Shelter Assessment
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
Shelter AssessmentShelter Assessment
AS completed detailed operational questionnaires
AS provided historical shelter data from ’07 to present
UF shelter visit week of May 17th
UF provided recommendations regarding population management and shelter health
Short and long term action plans developed and are underway
• Assessment ProcessAssessment Process
Shelter AssessmentShelter AssessmentShelter AssessmentShelter Assessment
Intake protocols
Animal husbandry
Returning pets to their owners
Adoption and foster programs
Volunteer program
Life-saving results above national average
• Findings - StrengthsFindings - Strengths
Shelter Assessment Shelter Assessment Shelter Assessment Shelter Assessment
Additional housing capacity needed
Additional animal management protocols
Faster intake processing
Additional intake diversion
Add a targeted spay/ neuter program for dogs
• Findings - Areas of ImprovementFindings - Areas of Improvement
Shelter AssessmentShelter AssessmentShelter AssessmentShelter Assessment
• Overcrowded ShelterOvercrowded Shelter
Poor Welfare
Overwhelmed StaffInfectious Disease Outbreaks
Loss of Community Trust
Obstructions to Animal Flow-Thru
Unclear Decision-Making
Decreased Life-Saving Capacity
Crowding
Shelter AssessmentShelter AssessmentShelter AssessmentShelter Assessment
• Population Management
• Animal Intake
• Animal Husbandry
• Behavioral Wellness
• Veterinary Services
• Animal Outcome
• Management and Programs
• Key Areas of RecommendationKey Areas of Recommendation
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
Implementation StrategiesImplementation StrategiesImplementation StrategiesImplementation Strategies
Diversion prior to impound
Triage animal impounds
Include behavioral evaluations in daily kennel rounds
Increased verification and accuracy of Chameleon data entries
Enhanced “open selection” process
• Upgrade Daily Animal Management ProtocolsUpgrade Daily Animal Management Protocols
Implementation StrategiesImplementation StrategiesImplementation StrategiesImplementation Strategies
Additional staff trainings
Revisions to standard operating procedures
Additional equipment and uniform purchases
Increased adoption campaigns
• Existing and On-going ImprovementsExisting and On-going Improvements
Implementation StrategiesImplementation StrategiesImplementation StrategiesImplementation Strategies
Clinic kennel renovation Expand cat housing area Isolation zone for infectious dogs/ puppies Separate housing for litters of kittens/puppies Climate control for dog housing
• Facility Improvements:Facility Improvements:
Implementation StrategiesImplementation StrategiesImplementation StrategiesImplementation Strategies
Equipment (tunnel washer, global scanners, commercial washer/dryer)
Additional kennel staffing and uniforms
• Other NeedsOther Needs
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
Public Service ImpactsPublic Service ImpactsPublic Service ImpactsPublic Service Impacts
Possible adjustment to hours of operation
Permanent closure of after-hours pavilion
Discontinue field pickup of owner surrenders
Schedule owner surrenders by appointments at shelter
Public Service ImpactsPublic Service ImpactsPublic Service ImpactsPublic Service Impacts
Implement targeted spay/neuter programs
Modify feral community cat (TNR) program
Modify public trapping program
Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
BackgroundBackground
Shelter AssessmentShelter Assessment
Implementation StrategiesImplementation Strategies
Public Service ImpactsPublic Service Impacts
Next StepsNext Steps
Next StepsNext StepsNext StepsNext Steps
In partnership with UF, continue implementation of recommendations
Review funding needs as part of January budget amendment process
Update BCC on shelter assessment improvements- July 2011
ANIMAL SERVICESANIMAL SERVICESANIMAL SERVICESANIMAL SERVICES
Board of County CommissionersBoard of County Commissioners
September 14, 2010September 14, 2010
Board of County CommissionersBoard of County Commissioners
September 14, 2010September 14, 2010
University of FloridaUniversity of Florida
College of Veterinary MedicineCollege of Veterinary Medicine
Shelter AssessmentShelter Assessment
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