ANIMAL SERVICES Board of County Commissioners September 14, 2010 Board of County Commissioners September 14, 2010 University of Florida College of Veterinary

ANIMAL SERVICESANIMAL SERVICESANIMAL SERVICESANIMAL SERVICES

Board of County CommissionersBoard of County Commissioners

September 14, 2010September 14, 2010



University of FloridaUniversity of Florida

College of Veterinary MedicineCollege of Veterinary Medicine

Shelter AssessmentShelter Assessment

Presentation OutlinePresentation OutlinePresentation OutlinePresentation Outline

BackgroundBackground


Implementation StrategiesImplementation Strategies

Public Service ImpactsPublic Service Impacts

Next StepsNext Steps

















BackgroundBackgroundBackgroundBackground

FL Statute Section 125, County Code Chapter 5, Resolution 2005-M-17

Countywide service

– 13 municipalities

– 24 hours a day, 7 days a week, 365 days a year

FL Statute Section 125, County Code Chapter 5, Resolution 2005-M-17

Countywide service

– 13 municipalities

– 24 hours a day, 7 days a week, 365 days a year

• Animal Services - Core ServicesAnimal Services - Core Services


Field operations

Kennel operations

Adoption, rescue, fostering

Spay/neuter programs

Education and outreach events

Field operations

Kennel operations

Adoption, rescue, fostering

Spay/neuter programs

Education and outreach events

• Animal Services - Core ServicesAnimal Services - Core Services

11,300

20,037

23,000

0

5,000

10,000

15,000

20,000

25,000

30,000

FY 2000 FY 2005 FY 2010 (Projected)

Background Background

• Animal IntakesAnimal Intakes

28,151

37,635

63,000

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

FY 2000 FY 2005 FY 2010 (Projected)


• Citizen Service DemandCitizen Service Demand

BackgroundBackground BackgroundBackground

Community outreach

Partnerships with organizations to enhance animal care

Fundraising initiatives

Social media/OC website/TV

YouTube, Facebook, Craigslist, www.ocnetpets.com, CW18, FOX 35 News

• FY ‘09 InitiativesFY ‘09 Initiatives


23,464 Animal intakes (-3%)

4,952 Adoptions/rescues (2%)

73,862 Customer visits (14%)

14,712 Volunteer hrs (44%)

• FY ’09 TrendsFY ’09 Trends

Background Background

Canine distemper virus experiences – U.S. and FL.

Shelter virus experiences- April ‘09 and Jan. ‘10

Sought expertise of UF veterinary medicine program – Jan. ‘10

Assessed kennel operations and identified methods for disease management – Aug. ‘10

• Purpose for Shelter AssessmentPurpose for Shelter Assessment













AS completed detailed operational questionnaires

AS provided historical shelter data from ’07 to present

UF shelter visit week of May 17th

UF provided recommendations regarding population management and shelter health

Short and long term action plans developed and are underway

• Assessment ProcessAssessment Process

Shelter AssessmentShelter AssessmentShelter AssessmentShelter Assessment

Intake protocols

Animal husbandry

Returning pets to their owners

Adoption and foster programs

Volunteer program

Life-saving results above national average

• Findings - StrengthsFindings - Strengths

Shelter Assessment Shelter Assessment Shelter Assessment Shelter Assessment

Additional housing capacity needed

Additional animal management protocols

Faster intake processing

Additional intake diversion

Add a targeted spay/ neuter program for dogs

• Findings - Areas of ImprovementFindings - Areas of Improvement


• Overcrowded ShelterOvercrowded Shelter

Poor Welfare

Overwhelmed StaffInfectious Disease Outbreaks

Loss of Community Trust

Obstructions to Animal Flow-Thru

Unclear Decision-Making

Decreased Life-Saving Capacity

Crowding


• Population Management

• Animal Intake

• Animal Husbandry

• Behavioral Wellness

• Veterinary Services

• Animal Outcome

• Management and Programs

• Key Areas of RecommendationKey Areas of Recommendation












Implementation StrategiesImplementation StrategiesImplementation StrategiesImplementation Strategies

Diversion prior to impound

Triage animal impounds

Include behavioral evaluations in daily kennel rounds

Increased verification and accuracy of Chameleon data entries

Enhanced “open selection” process

• Upgrade Daily Animal Management ProtocolsUpgrade Daily Animal Management Protocols


Additional staff trainings

Revisions to standard operating procedures

Additional equipment and uniform purchases

Increased adoption campaigns

• Existing and On-going ImprovementsExisting and On-going Improvements


Clinic kennel renovation Expand cat housing area Isolation zone for infectious dogs/ puppies Separate housing for litters of kittens/puppies Climate control for dog housing

• Facility Improvements:Facility Improvements:


Equipment (tunnel washer, global scanners, commercial washer/dryer)

Additional kennel staffing and uniforms

• Other NeedsOther Needs












Public Service ImpactsPublic Service ImpactsPublic Service ImpactsPublic Service Impacts

Possible adjustment to hours of operation

Permanent closure of after-hours pavilion

Discontinue field pickup of owner surrenders

Schedule owner surrenders by appointments at shelter

Public Service ImpactsPublic Service ImpactsPublic Service ImpactsPublic Service Impacts

Implement targeted spay/neuter programs

Modify feral community cat (TNR) program

Modify public trapping program












Next StepsNext StepsNext StepsNext Steps

In partnership with UF, continue implementation of recommendations

Review funding needs as part of January budget amendment process

Update BCC on shelter assessment improvements- July 2011

ANIMAL SERVICESANIMAL SERVICESANIMAL SERVICESANIMAL SERVICES





University of FloridaUniversity of Florida

College of Veterinary MedicineCollege of Veterinary Medicine


Documents

ANIMAL SERVICES Board of County Commissioners September 14, 2010 Board of County Commissioners September 14, 2010 University of Florida College of Veterinary