Adelman agile abridged for web

BRINGING PEOPLE TOGETHERTO DO BUSINESS.

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

THE WORLD IS SHRINKING,AND BECOMING MORE COMPETITIVE

RESOURCES

COSTS

SYSTEMS OPTIMIZATION

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

Increase efficiency

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

Increase efficiency

Improve morale

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

Increase efficiency

Improve morale

Assist managers

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

Increase efficiency

Improve morale

Assist managers

Create value

“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN

Travel Management

Increase efficiency

Improve morale

Assist managers

Create value

“The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.”

WINSTON CHURCHILL

2ND LARGEST

EXPENSEAFTER PAYROLL

2ND LARGEST

EXPENSEAFTER PAYROLL

8-10% OF TOTAL

OPERATINGEXPENSE

8-10% OF TOTAL

OPERATINGEXPENSE

RESOURCES:PEOPLE, TALENT, TIMERESOURCES:PEOPLE, TALENT, TIME

Don’t conform to standardized systemsExtend your advantage

Technology is the liberator

ADAPTIVE MODELING“The most successful businessman is the man who holds onto the old

just as long as it is good, and grabs the new just as soon as it is better.” LEE IACOCCA

“Innovation distinguishes betweena leader and a follower.”

STEVE JOBS

THOUGHT LEADERSHIP

INNOVATIVE TECHNOLOGIES

CONNECTIVITY & COMMUNICATION

GLOBAL CAPABILITY

ADAPTIVE MODELING

STANDARDIZATION CUSTOMIZATION

CORPORATE CLOUT

INTIMATE CONTACT

Travel is good for business

✈ Human interaction

“There are no traffic jams on the extra mile.” ZIG ZIGLAR

✈ Connections

✈ Relationships

✈ Strategic alliances with top performers – who make you better

Adelman is good for Travel

Adelman is good for business

TRAVEL IS WHAT YOUMAKE IT:

EssentialUnnecessary

Torturous

MinimalExcessiveProductiveWasteful

ExpensiveEfficient

Magnificent

“I am a passionate traveler, and from the time I was a child, travel formed me as much as myformal education.” DAVID ROCKEFELLER

Finding Your Pain Points:

✈Unnecessary travel?✈Timing?✈Preferred vendors?✈Negotiation?✈System design?✈Reporting and monitoring?✈ Incentives?✈Advanced Technology

UNIQUE COMPANIES – UNIQUE NEEDS

Global Management Consultant

• Single point of contact• Program leadership• Focus on service and results• SLA achievement• Seamless implementation• Ongoing consultation (Blueprint)

Programmers

• Customization of software • Development of new

applications• Prompt assistance for

troubleshooting

Management Team✈ CRAIG ADELMAN Founder / Chairman / CEO

✈ ROBERT CHALKEN President

✈ STEVE CLINE COO

✈ MICHELLE DE WITT BUGAJSKI CFO

✈ ANGELA ABBATE VP Global Services

✈ GARY DEUTSCH VP Global Management Consulting

✈ WILLIAM BLAIR VP Global Management Consulting

✈ IVAN IMANA CIO

✈ JEROME RIESE VP Corporate Sales

✈ JONO ADELMAN Vice President

SOLVING [PROSPECT] TRAVEL NEEDS

Your Unique Needs

• Adelman provides unique solutions for each of our unique clients

• This is why we have a 99-100% retention rate, year after year

• Let us know of your concerns, we’ll come up with a solution

Consultative Account Management

• Your Adelman Global Management Consultant provides both service and consultation– Easy to work with, prompt answers and

solutions– Ongoing consulting included– Customizes your program to meet YOUR

unique needs

Blueprint

• Comprehensive• Evaluative • Quantifiable• Proactive• Transparent • Conclusive

AUTOMATION OF SERVICES

Online Tools

Proprietary Solutions

• Adelman develops software to match our client’s unique needs

• Some solutions include:– Integrated Fares– Video Travel– Travel Portal– Itinerary & Invoice

Integrated Fares

• Travel consultant desktop access• Access to unpublished fares

across the globe• Merged policy and traveler

profile information• Ticketing in multiple

currencies• 99% refundable

VideoTravelTM

• Decision management: “face-to-face” vs. video

• Book and compare costs • Reporting for video usage,

cost avoidance, and exception management

• Full management of video conference process drives increased usage

Travel Portal

• Your Travel Portal will be customized, providing access to your travelers 24/7

Analyst

• Powered by IBM Cognos• Instant data access (single click)• Drill down analysis• Dashboards• Forecast – “What-if” analysis

Analyst

Analyst

Analyst

Analyst

Analyst

Analyst

Analyst

SECURITY / SAFETY

• The latest in technology helps ensure: –Your data is secure–Your travelers are safe

Traveler Security and Data Suite

• 24/7 real time web access• Pre- and post-trip, ticketed and un-

ticketed• Quickly locate travelers worldwide• Complete traveler contact information • Threshold reporting

Other

• Other tools we offer include:• aApproval• Oreceipt• aDatamerge

aApproval

• Consistent– Same process for full service or online reservations

• Customizable– Presentation specific to your data requirements and travel

policy

• Control– Validate purchases are

policy compliant

• Mobile– Approve or deny via

smart device

Oreceipt

GLOBAL CONSOLIDATION

GlobalConsolidation

Adelman Global

• Adelman Global Gateway: – Our proprietary software, automatic data feed

from Global Distribution System

• Global capability, locally driven– Local TMC management through Radius– Streamlined data reports to your Global

Management Consultant

• Cost-effective

Adelman & Radius

• Adelman's extensive worldwide network • Local service benefits, consolidated

information, negotiated savings.

DEMOS

CLIENTS & TESTIMONIALS

CLIENTS

SUMMARY

• About Adelman– Founded 1985– 10th largest travel management company in the U.S.– 99% Account retention (2005-2012)– Team has 17 years of industry experience and 10

years tenure (avg.)

• Why Adelman– We work as part of your team to:

• Provide prompt response/action• Encourage adoption• Ensure your company’s safety and security• Continue to find cost savings and reductions• Consolidate your travel globally to help you grow

ARE YOU WILLING?• To improve?• To make change?

Jerome RieseVice President Corporate Sales

Office: 414.410.8328

jriese@adelmanmail.com

6980 N. Port Washington RoadMilwaukee, WI 53217

HERE IS OUR CONTACT INFORMATION