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BRINGING PEOPLE TOGETHERTO DO BUSINESS.
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
THE WORLD IS SHRINKING,AND BECOMING MORE COMPETITIVE
RESOURCES
COSTS
SYSTEMS OPTIMIZATION
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
Increase efficiency
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
Increase efficiency
Improve morale
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
Increase efficiency
Improve morale
Assist managers
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
Increase efficiency
Improve morale
Assist managers
Create value
“When you’re finished changing, you’re finished.” BENJAMIN FRANKLIN
Travel Management
Increase efficiency
Improve morale
Assist managers
Create value
“The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty.”
WINSTON CHURCHILL
2ND LARGEST
EXPENSEAFTER PAYROLL
2ND LARGEST
EXPENSEAFTER PAYROLL
8-10% OF TOTAL
OPERATINGEXPENSE
8-10% OF TOTAL
OPERATINGEXPENSE
RESOURCES:PEOPLE, TALENT, TIMERESOURCES:PEOPLE, TALENT, TIME
Don’t conform to standardized systemsExtend your advantage
Technology is the liberator
ADAPTIVE MODELING“The most successful businessman is the man who holds onto the old
just as long as it is good, and grabs the new just as soon as it is better.” LEE IACOCCA
“Innovation distinguishes betweena leader and a follower.”
STEVE JOBS
THOUGHT LEADERSHIP
INNOVATIVE TECHNOLOGIES
CONNECTIVITY & COMMUNICATION
GLOBAL CAPABILITY
ADAPTIVE MODELING
STANDARDIZATION CUSTOMIZATION
CORPORATE CLOUT
INTIMATE CONTACT
Travel is good for business
✈ Human interaction
“There are no traffic jams on the extra mile.” ZIG ZIGLAR
✈ Connections
✈ Relationships
✈ Strategic alliances with top performers – who make you better
Adelman is good for Travel
Adelman is good for business
TRAVEL IS WHAT YOUMAKE IT:
EssentialUnnecessary
Torturous
MinimalExcessiveProductiveWasteful
ExpensiveEfficient
Magnificent
“I am a passionate traveler, and from the time I was a child, travel formed me as much as myformal education.” DAVID ROCKEFELLER
Finding Your Pain Points:
✈Unnecessary travel?✈Timing?✈Preferred vendors?✈Negotiation?✈System design?✈Reporting and monitoring?✈ Incentives?✈Advanced Technology
UNIQUE COMPANIES – UNIQUE NEEDS
Global Management Consultant
• Single point of contact• Program leadership• Focus on service and results• SLA achievement• Seamless implementation• Ongoing consultation (Blueprint)
Programmers
• Customization of software • Development of new
applications• Prompt assistance for
troubleshooting
Management Team✈ CRAIG ADELMAN Founder / Chairman / CEO
✈ ROBERT CHALKEN President
✈ STEVE CLINE COO
✈ MICHELLE DE WITT BUGAJSKI CFO
✈ ANGELA ABBATE VP Global Services
✈ GARY DEUTSCH VP Global Management Consulting
✈ WILLIAM BLAIR VP Global Management Consulting
✈ IVAN IMANA CIO
✈ JEROME RIESE VP Corporate Sales
✈ JONO ADELMAN Vice President
SOLVING [PROSPECT] TRAVEL NEEDS
Your Unique Needs
• Adelman provides unique solutions for each of our unique clients
• This is why we have a 99-100% retention rate, year after year
• Let us know of your concerns, we’ll come up with a solution
Consultative Account Management
• Your Adelman Global Management Consultant provides both service and consultation– Easy to work with, prompt answers and
solutions– Ongoing consulting included– Customizes your program to meet YOUR
unique needs
Blueprint
• Comprehensive• Evaluative • Quantifiable• Proactive• Transparent • Conclusive
AUTOMATION OF SERVICES
Online Tools
Proprietary Solutions
• Adelman develops software to match our client’s unique needs
• Some solutions include:– Integrated Fares– Video Travel– Travel Portal– Itinerary & Invoice
Integrated Fares
• Travel consultant desktop access• Access to unpublished fares
across the globe• Merged policy and traveler
profile information• Ticketing in multiple
currencies• 99% refundable
VideoTravelTM
• Decision management: “face-to-face” vs. video
• Book and compare costs • Reporting for video usage,
cost avoidance, and exception management
• Full management of video conference process drives increased usage
Travel Portal
• Your Travel Portal will be customized, providing access to your travelers 24/7
Analyst
• Powered by IBM Cognos• Instant data access (single click)• Drill down analysis• Dashboards• Forecast – “What-if” analysis
Analyst
Analyst
Analyst
Analyst
Analyst
Analyst
Analyst
SECURITY / SAFETY
• The latest in technology helps ensure: –Your data is secure–Your travelers are safe
Traveler Security and Data Suite
• 24/7 real time web access• Pre- and post-trip, ticketed and un-
ticketed• Quickly locate travelers worldwide• Complete traveler contact information • Threshold reporting
Other
• Other tools we offer include:• aApproval• Oreceipt• aDatamerge
aApproval
• Consistent– Same process for full service or online reservations
• Customizable– Presentation specific to your data requirements and travel
policy
• Control– Validate purchases are
policy compliant
• Mobile– Approve or deny via
smart device
Oreceipt
GLOBAL CONSOLIDATION
GlobalConsolidation
Adelman Global
• Adelman Global Gateway: – Our proprietary software, automatic data feed
from Global Distribution System
• Global capability, locally driven– Local TMC management through Radius– Streamlined data reports to your Global
Management Consultant
• Cost-effective
Adelman & Radius
• Adelman's extensive worldwide network • Local service benefits, consolidated
information, negotiated savings.
DEMOS
CLIENTS & TESTIMONIALS
CLIENTS
SUMMARY
• About Adelman– Founded 1985– 10th largest travel management company in the U.S.– 99% Account retention (2005-2012)– Team has 17 years of industry experience and 10
years tenure (avg.)
• Why Adelman– We work as part of your team to:
• Provide prompt response/action• Encourage adoption• Ensure your company’s safety and security• Continue to find cost savings and reductions• Consolidate your travel globally to help you grow
ARE YOU WILLING?• To improve?• To make change?
Jerome RieseVice President Corporate Sales
Office: 414.410.8328
6980 N. Port Washington RoadMilwaukee, WI 53217
HERE IS OUR CONTACT INFORMATION