OPEN TO NEW TECHNOLOGY LIKE TO MULTI-TASK LIKE TO USE MOBILE OR HANDHELD DEVICES

LiBerry Guides Go Mobile: Creating Usable Handheld Solutions for 21st Century

StudentsLeslie Adebonojo, Mark Ellis, Kathy Campbell,

East Tennessee State University

What do all our students have in common?

OPEN TO NEW TECHNOLOGY

LIKE TO MULTI-TASK

LIKE TO USE MOBILE OR HANDHELD DEVICES

What does the research say? Environmental Factors:

Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational perspectives.

Information Knowledge Systems Management 7 (2008) 121-144.

◙Constantly changing context of usage◙Limited user attention given to the device and application◙High mobility during tasks, need to adopt variety of positions and postures◙Interacting with devices while in motion

Design Considerations:

Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational

perspectives. Information Knowledge Systems Management 7 (2008) 121-144.

◙Limited or split attention◙Speed and recovery (ability to switch to other applications and save the current work)◙Top-down interaction (too much information requires large amounts of scrolling and focused attention)◙Use multi-layer communication (allowing user to decide if he/she wants more information)

.

.◙Present high levels of information first ◙Design for synchronization (User will want various devices to interact)◙Authentication issues (how many layers will you require)◙Interface should be as similar as possible to desktop version◙Security issues

Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational perspectives.

Information Knowledge Systems Management 7 (2008) 121-144.

MORE DESIGN CONSIDERATIONS

Evaluating one site

OWL website for LiBerry Guide › Contains detailed information on citing etc.› Very large scrolling site› Should we jump to APA, MLA

Our Student Survey

◙ Look up a word/concept while professor is talking

◙ Quick answers◙ Only a snippet (comes from Google)

can go back later and get more info◙ Look up a drug◙ Check course reserve but not read it◙ Check how to cite sources

“What type of information would you be looking for if you were using your hand held.

PUTTING TOGETHER AMOBILE GUIDE

Pick only four to six sites. Look for sites with mobile versions. Choose sites that fit the tiny screen. Avoid sites with layers of links. Check out the site on a real device.

Good example of a bad mobile libguide

LIBGUIDES

Some professors

create a tab for the

LibGuide, others simply

put the URL on the first page

of the D2L site.

ABOUT LIBGUIDES:

BREAK TIME

WHAT ARE YOU DOING?

Do you have a mobile development team?

1 2 3 4

25% 25%25%25%1. Yes2. No3. Maybe4. Don’t know

What percent of your students use a mobile devise?

20%

20%20%

20%

20%

1 2 3 4 5

1. 10%2. 25%3. 50%4. 75%5. 100%

My students expect the library to provide mobile access.

1 2

50%50%1. True2. False

CREATING A NEW GUIDE

USE OR CREATE A TEMPLATE

USE EXISTING GUIDE

USE AN EXISTING TEMPLATE

EVALUATING WEBSITES

Does the site require authentication? Using open source vs. proprietary Does the site have a mobile version? Will the site fit on a mobile device’s

tiny screen?

ROADBLOCKS AT ETSU

OFFICE OF INFORMATION TECHNOLOGY

“_______________ * IS NOT SUPPORTED.”

*ANY PROGRAM OR DEVICE YOU COME UP WITH

JEALOUS OR UNCOOPERATIVE COLLEAGUES

UNDERSTAFFED HELPDESKS

NO STANDARDS FOR DEVICES

INFRASTRUCTURE NOT CONDUCIVE TO WIRELESS

TECHNOLOGY

MORE ROADBLOCKS:

FIREWALLS DEAD ZONES INTRANETS PROPRIETARY APPLICATIONS INCOMPATIBLE APPLICATIONS BLOCKS SET IN APPLICATIONS HUMAN ERROR/IGNORANCE

WHAT WE DID

MOBILE GUIDES FOR DIFFERENT TYPES OF USERS:

CASUAL USERS

GUIDES FOR SPECIFIC CLASSES

GUIDES FOR SPECIFICUSER GROUPS