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LiBerry Guides Go Mobile: Creating Usable Handheld Solutions for 21st Century
StudentsLeslie Adebonojo, Mark Ellis, Kathy Campbell,
East Tennessee State University
What do all our students have in common?
OPEN TO NEW TECHNOLOGY
LIKE TO MULTI-TASK
LIKE TO USE MOBILE OR HANDHELD DEVICES
What does the research say? Environmental Factors:
Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational perspectives.
Information Knowledge Systems Management 7 (2008) 121-144.
◙Constantly changing context of usage◙Limited user attention given to the device and application◙High mobility during tasks, need to adopt variety of positions and postures◙Interacting with devices while in motion
Design Considerations:
Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational
perspectives. Information Knowledge Systems Management 7 (2008) 121-144.
◙Limited or split attention◙Speed and recovery (ability to switch to other applications and save the current work)◙Top-down interaction (too much information requires large amounts of scrolling and focused attention)◙Use multi-layer communication (allowing user to decide if he/she wants more information)
.
.◙Present high levels of information first ◙Design for synchronization (User will want various devices to interact)◙Authentication issues (how many layers will you require)◙Interface should be as similar as possible to desktop version◙Security issues
Tarasewich, P., Gong, J., Nah, F. & DeWester, D.Mobile interaction design: Integrating individual and organizational perspectives.
Information Knowledge Systems Management 7 (2008) 121-144.
MORE DESIGN CONSIDERATIONS
Evaluating one site
OWL website for LiBerry Guide › Contains detailed information on citing etc.› Very large scrolling site› Should we jump to APA, MLA
Our Student Survey
◙ Look up a word/concept while professor is talking
◙ Quick answers◙ Only a snippet (comes from Google)
can go back later and get more info◙ Look up a drug◙ Check course reserve but not read it◙ Check how to cite sources
“What type of information would you be looking for if you were using your hand held.
PUTTING TOGETHER AMOBILE GUIDE
Pick only four to six sites. Look for sites with mobile versions. Choose sites that fit the tiny screen. Avoid sites with layers of links. Check out the site on a real device.
Good example of a bad mobile libguide
LIBGUIDES
Some professors
create a tab for the
LibGuide, others simply
put the URL on the first page
of the D2L site.
ABOUT LIBGUIDES:
BREAK TIME
WHAT ARE YOU DOING?
Do you have a mobile development team?
1 2 3 4
25% 25%25%25%1. Yes2. No3. Maybe4. Don’t know
What percent of your students use a mobile devise?
20%
20%20%
20%
20%
1 2 3 4 5
1. 10%2. 25%3. 50%4. 75%5. 100%
My students expect the library to provide mobile access.
1 2
50%50%1. True2. False
USE OR CREATE A TEMPLATE
USE EXISTING GUIDE
USE AN EXISTING TEMPLATE
EVALUATING WEBSITES
Does the site require authentication? Using open source vs. proprietary Does the site have a mobile version? Will the site fit on a mobile device’s
tiny screen?
ROADBLOCKS AT ETSU
OFFICE OF INFORMATION TECHNOLOGY
“_______________ * IS NOT SUPPORTED.”
*ANY PROGRAM OR DEVICE YOU COME UP WITH
JEALOUS OR UNCOOPERATIVE COLLEAGUES
UNDERSTAFFED HELPDESKS
NO STANDARDS FOR DEVICES
INFRASTRUCTURE NOT CONDUCIVE TO WIRELESS
TECHNOLOGY
MORE ROADBLOCKS:
FIREWALLS DEAD ZONES INTRANETS PROPRIETARY APPLICATIONS INCOMPATIBLE APPLICATIONS BLOCKS SET IN APPLICATIONS HUMAN ERROR/IGNORANCE
WHAT WE DID
MOBILE GUIDES FOR DIFFERENT TYPES OF USERS:
CASUAL USERS
