Engage for Success Intuit

Danielle Kirkwood & Jennifer Mullen

8th June 2016

Intuit at Engage for Success

Agenda• Who we are• Intuit in the UK• Our values• Annual Employee Survey• Personal Growth and Development Tiger Team• Result• Questions

Who we are

Founded

7,700

Employees

37M

Customers

1993

IPO

4.2B

Revenue

27

Locations

1983

Recognised as one of the world’s leading companies:

2004 - 2016

Most Admired:Software Industry

2004 - 2016

100 Best Companiesto Work For

2013

Most InnovativeCompanies

Intuit in the UK• We serve small businesses and

accountants

• Moved to London Victoria in 2014

• 130 employees across marketing, sales, finance, HR, engineering, care & product

• Great Place to Work – top 20 for 5 years running!

• Proud sponsors of Aston Villa

• Ambitious growth plans

Our values:

BeBold

BePassionate

LearnFast

BeDecisive

WinTogether

DeliverAwesome

Integrity Without Compromise

We Care andGive Back

Our mission: To improve our customers’ financial lives so profoundly, they can’t imagine going back to the old way

How do we live those values & how do we engage employees?• Personalised and thoughtful onboarding and induction

• Ongoing training and development centred around our company values

• Feedback-rich culture

• Transparency from senior leaders

• Giving employees time and opportunities to give back to causes they care about

• Emphasis on wellbeing

• Passionate about creating a diverse workforce where people can bring their whole selves to work

• Engagement Council

• An opportunity for employees to contribute feedback and suggestions about their:

- Level of engagement- Work experiences- Observations about the company

• We want to make sure employees feel proud to work for Intuit and understand how we can do better

• Pulse survey in May helps us understand how our improvements have made an impact

Annual Employee Survey

• Identified areas of opportunity- Work Resources- Product Leadership- Decision Making- Personal Growth and Development

• Tiger Teams - 6 people - 3 months

• Aim- Boost scores! - Pulse Survey in May

Annual Employee Survey 2015

• SWOT Analysis- Strengths- Weaknesses- Gaps in knowledge

• Focus- Internal vs External training- Soft skills vs computing skills

• Feedback- Lunchtime session with stations (and cupcakes)- Priorities: 3 most important to individuals

Personal Growth and Development

1. Mobility- “a change in role whether geographical or functional, also including moves within the same

team.” - 100%- Data Collection- Case Studies

Priorities: Top 3!

2. Leadership Training- Series of lunchtime sessions delivered by leaders & SMEs- Giving Feedback, Coaching, Leading Distributed Teams…- UK pilot for Global Leadership Training Series

3. Tuition Assistance Program- £2500 pa - Certification in field of expertise- Encouraging long-term career planning conversations- Case Studies

• Learning- Giving ownership- Providing transparency

• Pulse Survey- Increase in Employee Engagement and other scores- 8 point increase in Personal Growth and Development

Success!

Questions?