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This workshop brings both the academic and public library perspectives to developing strategies for actively building relationships with your community. Learn techniques to listen to your community, to discover where they are, and to be introduced to community listening and engaging tools and techniques. Social media, technological outreach, skill development, and interpersonal techniques for engaging in effective and dynamic outreach are discussed, along with a variety of tools, techniques and tips for cementing relationships with customers and clients. This workshop is filled with ideas and tools for connecting your library to your community, in both physical and digital locations.
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Rudy Leon David Lee King
flickr.com/photos/vpickering/9464289103/
Community EngagementTools & Tips
Introductions
Introduce yourself
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Tell us about your experience with Community Engagement:
- What is it? - How are you doing it now?
Share time
Communities:
What/Who/Where are your communities?
How many do you have?
flickr.com/photos/rustysheriff/4880169398/
Discovering Communities
How do you do it?
Discovering Communities
ListeningTechniques
Discovering Communities
GroupActivity
#1!
Share insights with the group
Plan ways to discover & listen to them
Inventory three communities
flickr.com/photos/andercismo/2349098787/
Break time!
flickr.com/photos/camdiluv/4441155157/
Develop Strategies to build relationships with Communities:
Our Experience
flickr.com/photos/srslyguys/4142364423/
Develop Strategies to build relationships with Communities:
Best Practices
Measuring Success
flickr.com/photos/bcostin/29404432/
Pick one Community GroupPlan out how you will:
Discover them Listen to them Start interacting with them Move them to a Next Action How you will measure success
Discuss with the class
GroupActivity
#2
Q&Atime!
flickr.com/photos/doug88888/3555700749/
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