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Hear how ACS (a Xerox company) is being more cost effective and engaging by leveraging virtual environments and find out how they effectively aligned with corporate initiatives to drive business forward by enabling instant access to content, subject matter experts and peers. You’ll learn how ACS was able to leverage virtual environments to provide an array of opportunities to facilitate formal, informal and social learning and give attendees control. Thanks to interactivity, the ACS attendees learn real applied examples, not just theories. • During this interactive session you will learn: • An outline of a six step process in launching a virtual learning environment.• How to track more than just attendance and tests, but actual learners’ behavior.• How learning occurs in synchronous and asynchronous modes inside virtual environments.• Challenges and successes with launching a virtual learning environment.
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Frequently Asked Questions 1. Will I receive a copy of the slides after the webinar?
YES
2. Will I receive a copy of the webinar recording? YES
Please allow up to 2 business days to receive these materials
#CLOwebinar
#CLOwebinar
Mike Prokopeak Vice President, Editorial Director Chief Learning Officer magazine
Best Practices in Leveraging Virtual Environments for Learning
HCM Advisory Research
What do you believe will be the most beneficial application of VLEs?
Most Beneficial Features of VLE’s
#CLOwebinar
Caroline C. Avey Learning Strategist and Director, Innovative Learning Solutions ACS Learning Services, a Xerox company Eric Vidal Director of Product Marketing InterCall
Best Practices in Leveraging Virtual Environments for Learning
• Program launch to 15,000 learners in a single day
• Project to enroll and engage employees for innovation.
• Why innovation, how are we innovating, how can you innovate
• High-touch, collaborate environment
• Links to LMS and idea system
• Six week development
What was the issue?
Dynamic Learning Portal
Link to LMS
Email launch
Webcast
Link to ACS Innovations
Idea System
What was the solution?
Social Networking
Dynamic Portal: Log On
Dynamic Portal: Home Page
Dynamic Portal: Webcast Introduction
Dynamic Portal: Site Map
Dynamic Portal: Kiosk Floor
Dynamic Portal: Kiosk Interface
Dynamic Portal: Asset Link
Dynamic Portal: Asset Preview or Download
Dynamic Portal: Main Navigation
Dynamic Portal: Link to LMS
Dynamic Portal: Social Networking
Dynamic Portal: Chat and FAQs
• The Project • Above 100% on new ideas • Above 100% on diversity of ideas • Above 100% on ideas per business unit to bring to fruition
• The Tool • Cost savings in millions from on site launches • Launched 3 times zones • Interface was highly intuitive and appealed to learners • Tracked user clicks- 90% of site • Project became evergreen
What were the results?
Dynamic Learning Portal
Games
Personal LMS
Tablets & Mobile
Virtual Classroom
QR Codes
Xerox Mail to Tag
Augmented Reality
FUTURE USE: For improved performance, connecting employees with “What” they need, “When” they need it
Dynamic Learning Portal
Microblogging
3D environments
Dynamic Database
YouTube Video
Learner Contributions
FUTURE USE: For enabling collaboration to capture and share knowledge
Administrative Control manage content | track users | generate reports
Recruiting Environment
HR and Benefits Environment Virtual University Environment
Product Showcase Environment
Virtual Campus
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l Novartis trained 1000 sales and marketing employees on social media tools, guidelines, and compliance
l The exhibition hall hosted partners like McCann, Nielsen, Sermo, PatientsLikeMe, TNS Healthcare and more
Internal Training
• 3.36 cost per attendee • 20,719 registrants (400% of target) • 10,903 attendees • 34,302 booth visits • 40 countries represented
Job Fair Attracts 10,000 Attendees
l Educated 2,000 partners in 2 days across 82 countries. l Over 4,000 information downloads l 5,000 booth visits l 900 chats
Partner Education – Global Reach
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Question & Answer
Caroline C. Avey Learning Strategist and Director, Innovative Learning Solutions ACS Learning Services, a Xerox company caroline.avey@acs-inc.com Eric Vidal Director of Product Marketing InterCall ericv@unisfai.com
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